Hilton Garden Inn New York Times Square South

3.0 star property

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Photo gallery for Hilton Garden Inn New York Times Square South

Enjoy stunning city views from the spacious balcony with a glass railing.
Welcome to Hilton Garden Inn, featuring a brick facade and large windows.
Welcome to our reception area, featuring a central desk, comfortable seating, and a large window offering a view of the outside.
Relax in a stylish room with a large bed, flat-screen TV, and city view.
Welcome to our reception area, where you can check in, grab a snack or a drink, and enjoy the warm atmosphere.

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
326 W 37th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(365 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(109 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility & Hearing)

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Sky View)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, View (Mobility & Hearing)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Garden Inn New York Times Square South

Hotel with a restaurant, a quick walk to Madison Square Garden
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area, and concierge services.
Hilton Garden Inn New York Times Square South offers 250 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Hilton Garden Inn New York Times Square South's great location gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York Times Square South.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hilton Garden Inn New York Times Square South has a restaurant on site.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 60 for adults and USD 10 to 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 10 to 60 for adults, and USD 10 to 60 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn Times Square South Hotel
Hilton Garden Inn Times Square South
Hilton Garden Inn West 37th times Square South
Hilton Garn Inn Times Square
Hilton York Times Square York
Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn New York Times Square South New York
Hilton Garden Inn New York Times Square South Hotel New York

Hilton Garden Inn New York Times Square South Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2818 out of 4229 reviews
Rating 8 - Good. 910 out of 4229 reviews
Rating 6 - Okay. 268 out of 4229 reviews
Rating 4 - Poor. 97 out of 4229 reviews
Rating 2 - Terrible. 136 out of 4229 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not good experience

I recently stayed at this hotel and unfortunately, the experience fell short of expectations. The room had a couple of serious issues—most notably, the thermostat was broken, and the control panel for turning the unit on or off was missing entirely. This made it impossible to adjust the room temperature, and I ended up with a sore throat after the first night, likely due to the poor air quality or temperature control. On the positive side, we arrived about three hours before the standard check-in time, and the staff was kind enough to accommodate us with a room right away. I appreciated that gesture. However, the room we were given was on the lowest level of a building that has over 20 floors, which felt like a downgrade rather than a true complimentary gesture. Overall, while there were some good intentions, the room's condition and the resulting discomfort made this a disappointing stay. I hope the hotel addresses the maintenance issues soon, as they significantly impacted the overall experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Stayed 3 nights in May 2025

10/10 Excellent

Jhonaski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, and LiAnna was super friendly and helpful. The heating/air conditioning is starting to labor.
Stayed 1 night in May 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sky View room was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Terence

Stayed 1 night in May 2025

8/10 Good

Joyia

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and much more

Hotel was great. Restaurant attached. In the middle of NYC on the west side and close to all Penn Station, Broadway, Times Square, and Restaurant Row. Room was clean, comfortable, space to move. That is important especially in NYC.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Super nice motel

Motel was super nice, room was clean and service was great. Room was a little on the small size.
Stayed 2 nights in May 2025

10/10 Excellent

Victor, Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant in the hotel Close to the train
Stayed 1 night in May 2025

10/10 Excellent

Terreona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! This was the best hotel ever! I love how secured & safe I felt. You can’t even get on the elevator without having a room key. This hotel was a 10/10 the balcony was amazing. The staff was also great! & had the best customer, they made you feel welcomed. The only thing I dislike was the parking. This hotel too high class not to have hotel parking. But other than that the experience of the hotel was perfect. The food near by was spot on as well. I had the perfect visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Amenities
Nice hotel, central to a lot of area attractions!
Stayed 1 night in Apr 2025

4/10 Poor

Vikram, Pittsford

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Certainly—here’s a more stern and scolding version of your statement, while maintaining a respectful tone: For the price of a New York City hotel stay, this property was completely unacceptable. While the staff were polite and generally pleasant, the accommodations themselves were shockingly poor. The room was barely larger than a closet, and any sense of comfort or care for the guest experience was clearly an afterthought—if considered at all. This level of quality is inexcusable at this price point.
Stayed 2 nights in Apr 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it

Don’t know how I managed to get the deal I got for my one Sunday night trip but it was perfect for me. I’d definitely stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Amyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really well kept hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Parneet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Apr 2025

10/10 Excellent

Stanley, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service can improve… but great location, clean.

Some employees were above and beyond with their service, some others were just there for the pay… when you go on vacation you are expecting friendlier people and service overall and thats including security guard that wasn't friendly at all and very rude.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Staff was helpful and attentive. Room was clean and near Penn Station which we used. I would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcia

Stayed 2 nights in Mar 2025

8/10 Good

Gabrielle

Stayed 2 nights in Apr 2025

10/10 Excellent

Trevor, Nepean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious and a great location.
Stayed 1 night in Mar 2025