Hilton Garden Inn New York Times Square South

3.0 star property

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Photo gallery for Hilton Garden Inn New York Times Square South

Room, 1 King Bed, Balcony | View from room
Reception
Exterior
Room, 2 Double Beds, City View
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
326 W 37th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(343 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(103 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (With Drinks-Snacks)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility & Hearing)

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Sky View)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, View (Mobility & Hearing)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Garden Inn New York Times Square South

Hotel with a restaurant, a quick walk to Madison Square Garden
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area, and concierge services.
Hilton Garden Inn New York Times Square South offers 250 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Hilton Garden Inn New York Times Square South's great location gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York Times Square South.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hilton Garden Inn New York Times Square South has a restaurant on site.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 60 for adults and USD 10 to 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 10 to 60 for adults, and USD 10 to 60 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn Times Square South Hotel
Hilton Garden Inn Times Square South
Hilton Garden Inn West 37th times Square South
Hilton Garn Inn Times Square
Hilton York Times Square York
Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn New York Times Square South New York
Hilton Garden Inn New York Times Square South Hotel New York

Hilton Garden Inn New York Times Square South Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2751 out of 4145 reviews
Rating 8 - Good. 888 out of 4145 reviews
Rating 6 - Okay. 273 out of 4145 reviews
Rating 4 - Poor. 95 out of 4145 reviews
Rating 2 - Terrible. 138 out of 4145 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel at a reasonable price. Fantastic location.
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was adequate. First let me point out that even though it says “Times Square South” this hotel definitely is NOT in Times Square. It is south of Times Square by several blocks, and is in the middle of the area known as the Garment District. Detailed review PROS: Desk staff were excellent. We arrived early and got early check in. I needed a band aid and she gave me one. Very polite and sweet Rooms were as expected. Nice pillows and bedding. Water cooler and cups in the lobby I liked the charging station by the beds We had two minor maintenance issues and they were very quick to fix things. CONS location - our window looked across a very small alley directly into the windows of some sort of sewing factory. We could see everything they did and I think they could see in our window as well. Terrible view. Coming home at night the neighborhood did not feel safe at all. Apparently they only have water until 5 pm. Odd. Housekeeping never came during our entire stay. I would choose a different hotel next time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia Rose, Dearborn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Oliver John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great … good location for Hudson Yards High Line and Madison Square. Attentive staff, great room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Villis

Stayed 9 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel close by many attractions

Stayed 2 nights in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Mar 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! So helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I liked everything about this hotel except there isn’t much space for gathering in the lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were nice but really wouldn't rate the area. I felt unsafe at night. Not sure if I'd return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location super helpful and friendly
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly good stay

The room was small but comfortable...very clean. There was a good restaurant where I had a very good dinner. Good location...very reasonable rate for NYC.My only complaint ...with 3 elevators I had to wait almost 15 minutes to get one when checking out! And although promised an email receipt I never got one.
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Shower curtain too short so both times I used there was water all over bathroom floor
Stayed 2 nights in Mar 2025

4/10 Poor

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

TyheshaSmith

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The hotel was very clean, but the quality was not the way it's supposed to be. I can say that when they found out the situation that needed to be fixed, they did fix it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Azaria

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty solid
Stayed 2 nights in Feb 2025

4/10 Poor

Sandy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Angeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and pillows, helpful staff. Even the cleaning lady was sweet! Great convenient spot. The only thing that bothered me was the A/C, too hot and too cold so we turned it off.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick place to stay for the night
Stayed 1 night in Mar 2025