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Hotel Indigo Williamsburg - Brooklyn by IHG

3.5 star property

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Photo gallery for Hotel Indigo Williamsburg - Brooklyn by IHG

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Creator video
Ballroom
Property amenity
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
500 Metropolitan Ave, Brooklyn, NY, 11211
  • Place, Brooklyn Bowl
    ‪12 min walk‬
  • Place, Brooklyn Brewery
    ‪12 min walk‬
  • Place, Music Hall of Williamsburg
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed (Loft)

Loft, 1 King Bed (Loft) | Terrace/patio

Loft, 1 King Bed (Loft)

7.4 out of 10
Good
(3 reviews)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Balcony, City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Balcony, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Double Beds, Accessible (Communications)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Loft, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 Queen Bed, Balcony

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Accessible (Communications)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

7.6 out of 10
Good
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Suite, 1 Bedroom, Balcony, City View

  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(18 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Williamsburg - Brooklyn by IHG

Hotel with 3 restaurants, in the vicinity of Brooklyn Bridge
Along with 3 restaurants, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Hotel Indigo Williamsburg - Brooklyn by IHG offers 187 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 43-inch Smart televisions come with Netflix. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the pool at Hotel Indigo Williamsburg - Brooklyn by IHG. During your stay, you'll be close to Barclays Center Brooklyn. Free WiFi in public areas, 3 restaurants, and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 3 restaurants
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the pool and the location
  • 5 minutes by car from Brooklyn Bridge and 7 minutes from Barclays Center Brooklyn
  • Dogs welcome for a fee
Hotel Indigo Williamsburg - Brooklyn by IHG offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site. Business amenities include a 24-hour business center and 2 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Williamsburg - Brooklyn by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.
Aliya Cocktail Den - Onsite restaurant.
Lobby Bar & Lounge - Onsite restaurant. Open daily.
Continent Brooklyn - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 37 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 35 for children
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Aliya Cocktail Den
  • Continent Brooklyn
  • Lobby Bar & Lounge

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 49.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 for adults and USD 35 for children
  • Covered self parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn an IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Brooklyn
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel Brooklyn

Hotel Indigo Williamsburg - Brooklyn by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 529 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 75 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with partner
Liked: Staff & service, amenities
The beds were very comfortable, rooftop pool was very nice
Stayed 2 nights in Aug 2025

2/10 Terrible

Ricky

Stayed 4 nights in May 2025

4/10 Poor

Samantha Sagina

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 3 nights in Aug 2025

10/10 Excellent

JP

Stayed 3 nights in Aug 2025

10/10 Excellent

Jinju

Stayed 9 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Driveway Hard to Find - Use Garage Address in Maps

Hotel entrance is around the corner. Comfortable, but the real sleeper is the diner downstairs that we only learned is “don’t miss” after checking out. Hope to return next trip to Williamsburg. Parking garage next door is not part of the hotel, but also worked great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joanna

Stayed 3 nights in Aug 2025

6/10 Okay

Marisa

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Alicia

Travelled with group
Liked: Staff & service
Disliked: Amenities
For the weekend price i expected the interior to be a little better. I highly recommend not have fabric head boards for hotels as they were stains across them. The arrival date we only had access to the pool for 2 hours as the pool closes so early. Then someone rented out the roof top so we did t have any rooftop accessafter 5 30pm. We weren't accomdated at all for the inconvenience. I would not have book this hotel if the website informed us of the private and no rooftop/bar lounge access. Waste of money.
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the property - the location is fabulous and the roof pool is wonderful along with the restaurant - but after staying last year the staff proved very inflexible this time. Do to travel changes I ended up paying over 1000.00 for my one night stay - not even a passing attempt made at refunding me, (I did book a non-refundable rate in their defense) but there was no effort made at offering me a free late checkout or even a water when I checked in at 2:00am with my family due to flight delay/cancelation. A small gesture would have gone a long way. I like the indigo brand and recently stayed at another location that was fantastic - but ultimately will not stay here again and will likely never stay at another due to my experience.
Stayed 2 nights in Jul 2025

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

8/10 Good

Toni Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities
I liked that it had a rooftop pool. However, loungers were not exclusive to guest and was recommended we pay a resort pass to reserve loungers.
Stayed 1 night in Aug 2025

8/10 Good

Nadyne

Stayed 2 nights in Jul 2025

8/10 Good

meryl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had reserved 2 rooms for our family stay and arriving at 3pm only one room was available. Other room was available in about 1/2 hour after I went to the front desk again (no offer from staff to text me when available). We planned to go swimming on the roof top pool but were told at check in that there are no children permitted after 1pm! (We were in town with a 10 and 7 yo) There is no information about this on their website or anywhere else for that matter. Turns out it is a 'private pool club' that does not allow children after 1pm because they begin to serve liquor at that time......It would have been great if we'd known this in advance. The large outdoor seating area off the lobby was closed off with a sign that stated it was closed for landscaping/renovation. Unsure what that timeline is........Rooms were good (have stayed here before); spacious for NYC, clean, great shower/pressure. Requested an additional hour for a noon check out and the front desk denied the request.
Stayed 1 night in Jul 2025

10/10 Excellent

jenell, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Great suite
Stayed 5 nights in Jul 2025

4/10 Poor

Richard

Disliked: Staff & service
There was no communication of what was covered or not covered in the reservation. We bought parking for overnight. When we pulled out the car for an evening event, no body told us that there was no reentry benefits. When we came back it’s when we were slapped with a bill. Rooms do not have microwaves and there are no microwaves anywhere for occupants. The pool is open only up to 1pm for kids. So afternoon fun with kids in the pool is out.
Stayed 1 night in Jul 2025

8/10 Good

Marie-Christine

Travelled with partner
Liked: Staff & service, amenities
I visit this hotel on a regular basis because of its prime location next to the train stops in Williamsburg and rooftop pool. It’s a generally affordable accommodation for the area, and I also enjoy the various amenities, especially the cafe downstairs, the common area and the small gym. Pool area was very busy as expected. I also enjoy the mixity of patrons, ranging from families with kids, business travelers, grand parents, girl trips. Overall greeters and front desk employees were wonderful and welcoming. Rooms and overall property are starting to show their age. Nothing too crazy, but chipped paint, lightly stained carpets, couches in common area that are showing signs of wear and tear. Nothing out of the ordinary for a property that is over 10 years old, but you notice. I thought the level of cleanliness could be improved, especially at the pool. It’s the little things, for example the dusty and empty hand sanitizer at the entrance, that signal that the staff isn’t really paying attention to details. Housekeeping was more hit or miss. We called to request toilet paper on 3 consecutive days as they were not replenishing it without a reminder. Again, the details… Overall we enjoyed our stay and I would definitely recommend this hotel for an affordable option in Brooklyn.
Stayed 7 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 7 nights in Jul 2025

4/10 Poor

Victor

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Karina De la

Travelled with family
Disliked: Staff & service
I booked this hotel specifically for the pool and a late-night pool party that was supposed to take place at the Aliya Cocktail Den. I called four separate times before booking — including directly to Aliya Cocktail Den — and each time I was told the pool party would be happening on July 25th. When I arrived, I was told the event wasn’t happening at all. No explanation, no notice — just completely false information after multiple confirmations. To make matters worse, the female front desk staff were dismissive, cold, and unhelpful. I calmly expressed my frustration, but no one took accountability or even offered an apology. The hotel is beautiful, but the lack of communication and poor customer service made my stay disappointing. First impressions matter, and the front desk really set a negative tone.
Stayed 1 night in Jul 2025

10/10 Excellent

Meghan

Stayed 2 nights in Jul 2025

8/10 Good

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities
Check is 11:00am. Key card stopped working at 10:45am for room & elevator. Had to walk down stairs to front desk, wait on line to get card reactivated with a dozen other guests waiting on line to get their key cards reactivated.
Stayed 1 night in Jul 2025

8/10 Good

Lynda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Stayed 6 nights in Jul 2025