"Very disappointed there were no tea/coffee making facilities in the room - strange when there was a microwave!!! Staff on the whole were brusque an ... " More
26 Apr 2024 by Nadia Rodriguez
Dear Timur,I apologize for the inconvenience you experienced regarding the mini bar charges. Please do contact me directly with the details of your reservation and it would be my pleasure to look into this and ensure any errors are corrected.thank you for the feedback and i look forward to connecting with you.
2 Mar 2020 by The Loews Regency New York team
Thank you for choosing Loews Regency New York. We're so glad you enjoyed your stay.
6 Mar 2018 by Loews Regency Hotel
Dear Anonymous, Thanks for staying with us. We appreciate your feedback! We apologize for our front desk being rude and this will be addressed. We do hope to see you soon. Sincerely, Loews Regency Hotel
4 Mar 2019 by John Maibach, Managing Director
Thank you for your candid feedback. If you'd like to request same floor rooms on your next visit, please let us know as we're happy to do our best to accommodate. We understand that it can be a bit frustrating to only have access to your floor but it helps us to keep our hotel guests safe. We appreciate you taking the time to share and are looking forward to welcoming you back soon.
Loews Regency New York Hotel offers its guests a full-service spa, a steam room, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1905 square feet (177 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Loews Regency New York Hotel. This New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Valet parking (surcharge)
Loews Regency New York Hotel offers 379 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a full breakfast daily.
Sant Ambroeus – This café specialises in American cuisine and serves breakfast, lunch and light fare.
The Regency Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
