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4.1 out of 5

"Very disappointed there were no tea/coffee making facilities in the room - strange when there was a microwave!!! Staff on the whole were brusque an ... " More

By a verified traveller on Wed 21 Feb 2018

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Hotel Description

Loews Regency New York Hotel's central location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1963, this 5-star hotel has 379 rooms over 21 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and 24-hour room service
  • Free WiFi and wired Internet
  • Enjoy American cuisine at Sant Ambroeus, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Indulge with body treatments, facials or body scrubs at Julien Farel Salon Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, aerobics classes and yoga classes
  • Guests have great things to say about the central location and the comfortable guestrooms
  • Steps from Madison Avenue and 3 minutes on foot from 5th Avenue
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€254* Per night/room 2 Sep - 3 Sep

Luxury Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Grand Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Manhattan Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Terrace (Terrace Suite North)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loews Regency New York Hotel ratings based on 7 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Loews Regency New York Hotel

Everyone (5) Couples (1) Family (2)
4 out of 5

Posted by on 12 Feb 2020

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Comment from Hotel Management

2 Mar 2020 by The Loews Regency New York team

Thank you for choosing Loews Regency New York. We're so glad you enjoyed your stay.

3 out of 5
Very disappointed there were no tea/coffee making facilities in the room - strange when there was a microwave!!! Staff on the whole were brusque and unhelpful, especially at check in.

Posted by on 21 Feb 2018

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Comment from Hotel Management

6 Mar 2018 by Loews Regency Hotel

Dear Anonymous, Thanks for staying with us. We appreciate your feedback! We apologize for our front desk being rude and this will be addressed. We do hope to see you soon. Sincerely, Loews Regency Hotel

5 out of 5

Great location

This hotel is excellent quality and great service. The location was perfect for us as it is close to the subway for the longer journeys but no more than a 25 minute walk to most of midtown and the museums and only 5 minutes to the south west of Central Park

Posted by , from uk on 9 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by Loews Regency Hotel

Dear mark, Thanks for staying with us. We appreciate your feedback! Great to hear you were able to enjoy your stroll in The Big Apple. We're looking forward in seeing you soon.

4 out of 5
Very nice and helpful staff, location perfect. Walls too thin for light sleepers. Could understand phone convos from next room as well as people in the corridor. Elevator works with room key and only for your floor, so visits with friends/family staying on other floors are difficult or make sure you‘re all on the same floor. But we loved the hotel and will def stay there again next time in NY.

Posted by on 22 Feb 2019

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Comment from Hotel Management

4 Mar 2019 by John Maibach, Managing Director

Thank you for your candid feedback. If you'd like to request same floor rooms on your next visit, please let us know as we're happy to do our best to accommodate. We understand that it can be a bit frustrating to only have access to your floor but it helps us to keep our hotel guests safe. We appreciate you taking the time to share and are looking forward to welcoming you back soon.

5 out of 5

hôtel en plein centre de Manatthan au calme;

Cons: Le ménage ,j'ai retourné la carte par erreur dans le mauvais sens en partant ,aucune vérification n'a été faite et ma chambre n'a pas été nettoyé.
Nous sommes arrivées en pleine nuit et l'accueil qui nous a été réserve a été des plus chaleureux! Hôtel magnifique au cœur de Manhattan situé dans a Park avenue dans un quartier très agréable a cinq minutes de central Park et a dix minutes de times square. Avec en plus pour ce qui ne prenne pas l'option petit déjeuner une petite boulangerie juste a cote avec d'excellents croissants aux amandes! que dire ,hôtel fiable ,calme et parfaitement sécurisée avec Kattleen a l'accueil qui parle un excellent français ce qui n'est pas négligeable. A repartir je n'aurais aucune hésitation a y reloger. Juste climatisation plus que fraiche dans le hall !

Posted by on 23 Aug 2017

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Comment from Hotel Management

30 Aug 2017 by Loews Regency Hotel

Cher JACQUIER, Merci pour votre avis. C'est formidable d'entendre que vous avez apprécié votre séjour. Nous sommes impatients de vous voir bientôt.

5 out of 5
We would like to come back again. The rooms were very good. Also the gym equipment was perfect.

Posted by on 27 Jul 2017

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Comment from Hotel Management

8 Aug 2017 by Loews Regency

Dear Anonymous, Thank for your feedback. Delighted to hear you enjoyed your stay. Looking forward in seeing you soon. Regards, Loews Regency

3 out of 5

Aufenthalt Silvester 2016

Pros: Design, Hotelbar, Zimmergrösse, sehr gute Betten
Cons: Lärmpegel in den Zimmern - Schallschutz (unbedingt!)
Location: Central Park und 5th Avenue gut fussläufig erreichbar. Einige Restaurants der mittleren bis gehobenen Preisklasse in der Umgebung.
Aufenthalt 29.12.16 - 02.01.17 (geplant bis 06.01.2017) Die Zimmer sind relativ gross (Superior). Das Hotel ist modern eingerichtet und wurde erst vor wenigen Jahren komplett renoviert. Offenbar ist jedoch etwas wichtiges vegessen gegangen: Der Schallschutz! Man hört alles, was auf dem Flur vor sich geht. Im Zimmer ist eine Diskussion mit normaler Lautstärke nicht möglich ohne dass die Nachbarn es hören. Ausschlafen trotz sehr bequemer Betten ist nicht möglich. Daher haben wir nach 4 von 8 Tagen ausgecheckt (war aus Kulanz ohne Aufschlag möglich) Ansonsten guter Service, bemühtes und freundliches Personal. Auch die Einrichtung ist sehr modern und angenehm gestaltet. Die hoteleigene Bar ist ein Hingucker, die Drinks gut. Gleich um die Ecke im selben Gebäude kann relativ günstig und gut gefrühstückt werden. Preis-/Leistungsverhältnis auf Grund der Hellhörigkeit ungenügend.

Posted by , from Zürich on 11 Jan 2017

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Comment from Hotel Management

19 Jan 2017 by Loews Regency Team

Thank you for feedback.

About the Loews Regency New York Hotel

Location 540 Park Avenue, New York, NY 10065

Renovations + Closures

This property is closed from 22 March 2020 to 31 August 2020 (dates subject to change).

Property Features

Loews Regency New York Hotel offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 1900 square feet (177 square metres). Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Loews Regency New York Hotel. For a fee, parking is available. This 5-star New York hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1900 sq ft of conference space
  • 177 sq. m of conference space
  • Built in 1963
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (16 km / 9.9 mi)
  • Train station: Grand Central - 42 St. Station (2 km / 1.2 mi)
  • Metro station: Lexington Av.-59 St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Loews Regency New York Hotel offers 379 forms of accommodation with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. Televisions come with pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.

Sant Ambroeus – This café specialises in American cuisine and only serves light fare.

The Regency Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Lounge – This lobby lounge specialises in American cuisine and only serves light fare.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Julien Farel Salon Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Number of treatment rooms 8
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 per room
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Noise-free guestrooms cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-out is available

Individually wrapped food options are available for breakfast, lunch and dinner

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 34 per person (approximately)
  • Valet parking fee: USD 82 per night
  • Extended parking fee: USD 82 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Regency
  • Loews Hotel Regency
  • Loews Regency
  • Loews Regency Hotel
  • Loews Regency Hotel New York
  • Loews Regency New York
  • Regency Hotel
  • Regency Loews
  • Loews New York City
  • New York City Loews
  • New York City Regency
  • Regency Hotel New York
  • Regency Hotel Nyc
  • Regency New York City
  • Loews Regency New York Hotel
  • Loews Regency York Hotel York
  • Loews Regency New York Hotel Hotel
  • Loews Regency New York Hotel New York
  • Loews Regency New York Hotel Hotel New York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.