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4.0 out of 5

"Pros: great location and decently cleaned rooms Cons: tiny Premium room, I would say minute. Bathroom is decent but no room to place anything. Lobby ... " More

By a verified traveller on Wed 15 Dec 2021

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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€351* Per night/room 6 Apr - 7 Apr

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite (Extra Bed 3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Collection New York Madison Avenue. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a bar are available.

  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute walk from 5th Avenue and 6 minutes on foot from Grand Central Terminal
  • Cats and dogs welcome for a fee (restrictions apply)

NH Collection New York Madison Avenue ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Collection New York Madison Avenue

Couples (1) Family (1)
4 out of 5
Pros: great location and decently cleaned rooms Cons: tiny Premium room, I would say minute. Bathroom is decent but no room to place anything. Lobby is dirty in the mornings, face masks and rubbish left on the tables and chairs from previous nights.

Posted by , from London on 15 Dec 2021

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Comment from Hotel Management

15 Dec 2021 by Dimitra D

Dear Pedro, Thank for choosing NH Collection Madison Avenue for your past stay and for taking the time to share your experience with us. We have shared your comments with our housekeeping team so we can make sure proper cleaning procedures are followed through our the day. We hope we will have the opportunity to welcome you back and may we suggest that you opt for one of our junior suites if having additional space is important for your stay. Thank you for being our guest! Dimitra D. Guest Relations Manager

4 out of 5
Das Hotel ist sehr gut gelegen. Die allgemeinen Flächen sind toll und schön eingerichtet. Die Zimmer sind etwas klein und praktisch eingerichtet. Leider hatten wir etwas mit dem Staub zu kämpfen (Allergie). Es liegt jedoch wohl an den Klimaanlagen und nicht an der Zimmerreinigung an sich. Ansonsten war under Aufenthalt sehr angenehm und wir würden dieses Hotel wieder buchen.

Posted by on 10 Jun 2022

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Comment from Hotel Management

10 Jun 2022 by Dimitra D

Dear Mr. Tiago, Thank you for choosing NH Collection Mew York Madison Avenue for your past stay and for kindly taking the time to share your experience with us. We are very happy to see you enjoyed your stay and we hope we have the opportunity to welcome you back many more times and continue to delight and surprise you!

About the NH Collection New York Madison Avenue

Location 22 East 38th Street, New York, NY 10016

Property Features

WiFi is free in public spaces. A meeting room and limo/town car service are available. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at NH Collection New York Madison Avenue. A complete renovation of NH Collection New York Madison Avenue was completed in May 2021. This New York hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 1923
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Grand Central - 42 St. Station (0.4 km / 0.3 mi)
  • Metro station: 5 Av Station (W. 42nd St.) (0.5 km / 0.3 mi)

Room Amenities

NH Collection New York Madison Avenue offers 288 accommodations with a safe and complimentary bottles of water. Smart televisions are featured in guestrooms. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Smart television
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Pet Policy

  • Pets: USD 250 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 42 to 45 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jolly Madison Towers
  • Jolly Hotel Madison
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  • Jolly Hotel Madison Towers New York
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  • NH Collection New York Madison Avenue Hotel
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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.