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The Westin New York Grand Central

4.5 star property

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Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Parking available

Explore the area

View in a map
212 East 42nd Street, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪11 min walk‬
  • Place, Empire State Building
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(259 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(191 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(199 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(193 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay films

Suite, 1 King Bed with Sofa bed

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

LCD TV, pay films

Suite, 2 Double Beds

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay films

Suite, 1 King Bed with Sofa bed

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room

Presidential Suite, 1 King Bed

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Hearing Accessible)

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin New York Grand Central

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around The Westin New York Grand Central gets high marks from our customers. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features like a restaurant, a 24-hour gym, and a bar.
  • Enjoy American cuisine while dining at Amuse Marketplace & Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 15-minute walk of Grand Central Terminal and Rockefeller Center
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 16 meeting rooms are available.

The luxury The Westin New York Grand Central also features a 24-hour fitness center, a garden, and laundry facilities. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2627 out of 3787 reviews
Rating 8 - Good. 684 out of 3787 reviews
Rating 6 - Okay. 253 out of 3787 reviews
Rating 4 - Poor. 110 out of 3787 reviews
Rating 2 - Terrible. 113 out of 3787 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Brilliant location. My 7th time in NYC and will definitely return to the Westin.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa

Stayed 3 nights in Dec 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besides the mattress, everything else was great. The staff were very accommodating. The food was excellent.
Stayed 4 nights in Dec 2025

8/10 Good

Gianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we encountered working here - from the front desk to the restaurant - were extremely kind and helpful. The rooms were well appointed and the mattress very comfortable. Definitely recommend!
Stayed 3 nights in Dec 2025

8/10 Good

Meco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, staff & service
We were charged extra to have 3 people in our room. I had to ask more than once to have housekeeping make up the sofa bed. Also in 3 days we never had enough towels, only provided for 2 guests
Stayed 3 nights in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and accommodating staff. Rooms immaculately clean with a great location. Particular thanks to Smalls at reception for making us feel so welcome!
Stayed 5 nights in Dec 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and facilities, friendly front desk staff and convenient location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alondra

Stayed 4 nights in Dec 2025

10/10 Excellent

Tatty

Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Staff made you feel comfortable
Stayed 3 nights in Dec 2025

10/10 Excellent

Scerene

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. Comfortable beds! Very close to all of the things one could want to see.
Stayed 1 night in Dec 2025

8/10 Good

Kari

Stayed 4 nights in Nov 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was charged a destination/resort fee despite of the fact that they had no TV’s working anywhere in the hotel during my entire stay and they failed to disclose the problem when I checked in. Last time I was there, they had not hot water to take a shower one morning. Outside my door there were empty dirty glasses for a day. My room was not properly set including lacking a robe. The food at the restaurant was horrible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer H

Stayed 3 nights in Dec 2025

10/10 Excellent

Clyde

Liked: Cleanliness
Breakfast was great. We didn’t go to the bar
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this hotel and its as fabulous as ever
Stayed 6 nights in Nov 2025

10/10 Excellent

Lucero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant for breakfast was too small
Stayed 4 nights in Nov 2025

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Clean room , great views , friendly service
Stayed 4 nights in Dec 2025

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great service. Free breakfast. Nice rooms with larger size bathrooms.
Stayed 3 nights in Dec 2025