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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Creator video
Point of interest
Daily buffet breakfast for a fee
Couples treatment room(s), hot tub, body treatments, hydrotherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air-conditioning
  • Gym

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬

Room options

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (View)

7.0 out of 10
Good
(179 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(94 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

8.4 out of 10
Very good
(34 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(239 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (View)

8.0 out of 10
Very good
(122 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed (View)

Room, 1 Queen Bed with Sofa bed (View)

Room, 1 Queen Bed with Sofa bed (View)

8.4 out of 10
Very good
(25 reviews)
  • Water view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (View)

Room, 2 Queen Beds (View)

Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(189 reviews)
  • Water view
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (View)

View from room

Room, 2 Queen Beds, Bathtub (View)

8.8 out of 10
Excellent
(162 reviews)
  • Water view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

View from room

Room, 2 Queen Beds, Balcony (View)

8.6 out of 10
Excellent
(173 reviews)
  • Water view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

View from room

Room, 2 Queen Beds, Balcony (View)

9.0 out of 10
Wonderful
(125 reviews)
  • Water view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (View)

9.0 out of 10
Wonderful
(150 reviews)
  • Water view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (View)

9.0 out of 10
Wonderful
(153 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Balcony (View)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Balcony (View)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

4 restaurants, dinner served
Hilton Niagara Falls/Fallsview Hotel & Suites
Fallsview
  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
4.0 out of 5, Very good, 13,733 reviews
The price is €137
includes taxes & fees
31 May - 1 Jun
Hilton Niagara Falls/Fallsview Hotel & Suites

About this property

Sheraton Fallsview Hotel

This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with massages, Ayurvedic treatments, or body scrubs at Christienne Fallsview Spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, mini golf, and bike rentals
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3864 out of 6960 reviews
Rating 8 - Good. 1501 out of 6960 reviews
Rating 6 - Okay. 761 out of 6960 reviews
Rating 4 - Poor. 379 out of 6960 reviews
Rating 2 - Terrible. 455 out of 6960 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian

Stayed 1 night in Feb 2026

10/10 Excellent

Jenna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean hotel
Stayed 1 night in Feb 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great resturant
Stayed 1 night in Feb 2026

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room with great view and hotel amenities
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
First visit to Canada with my kids. We had Ana amazing time. Hotel is location is perfect. I felt safe being a single mom of 3, walking around was easy. We arrived in Amtrak it was close to the train station also. Can’t wait to visit again
Stayed 3 nights in Feb 2026

10/10 Excellent

Marilou

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and wonderful place to stay.
Stayed 2 nights in Feb 2026

8/10 Good

Stéphane

Stayed 2 nights in Feb 2026

6/10 Okay

Krista

Travelled with partner
Disliked: Cleanliness
The staff seemed nice. They accommodated the request for room decor that I paid for nicely. Cleanliness was subpar.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephan

Stayed 2 nights in Feb 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff friendly. We stay frequently and always enjoy it!
Stayed 1 night in Feb 2026

10/10 Excellent

Dayli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent clean, attention, amenities, also the view was spectacular
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice view.
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff were very kind and very helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and clean. Very comfortable bed. The staff were all very friendly and greeted us when we walked by. I asked one of the cleaners on our floor for some coffee for the room as we slept in and didn’t have it cleaned. He was very helpful. I offered him a tip and he didn’t take it. The staff must be well cared for if they don’t expect tips. Great stay and we will be back again.
Stayed 2 nights in Feb 2026

6/10 Okay

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very busy at check out. We waited for a long time for an elevator. Access to a luggage cart (without having to use a valet) would have made leaving easier.
Stayed 2 nights in Feb 2026

8/10 Good

Juan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, elevators are a bit of a problem sometimes
Stayed 2 nights in Feb 2026

2/10 Terrible

Armando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Waterpark is not included, i was so excited to go and at the hotel they said that is not included and i have to buy a ticket
Stayed 1 night in Feb 2026

2/10 Terrible

Deana

Liked: Cleanliness, amenities, property conditions & facilities
Was given the wrong room. Bed size was different and the bathroom wasn’t what Expedia had detailed in the description.
Stayed 2 nights in Feb 2026

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice other than only 1 chair. A room with 2 queen beds should have 2 chairs and a small table for room service. Hotel was fairly loud, so wouldn’t recommend for couples wanting a quiet stay - family oriented experience I guess because of the waterpark. However, we heard all the noise from the room above us and kids crying and yelling in the hallways. Walls are thin!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great views
Stayed 2 nights in Feb 2026

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Nice room with a great bed but the wall are a bit thin.
Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Very clean areas, super friendly staff and what a truly amazing spa experience!! Lots of options for food from the quick coffee to the convenience store all the way up to a grand buffet and a signature Italian restaurant. The check in and optional valet service is first class and sets the tone for your stay. Attentive staff and quality in every single aspect. I recommend this hotel and I will definitely return!!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Davina, Scarborough

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff were pleasant
Stayed 1 night in Feb 2026

8/10 Good

Isaias

Travelled with family
Liked: Cleanliness
Clean rooms friendly service staff. The only comment I have is the cost of parking , which is pricey . Almost 60 dollars to park.
Stayed 3 nights in Feb 2026

8/10 Good

Teresa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and staff plus amenities great. The only downfall is the elevators take forever and no stair access to the lobby.
Stayed 1 night in Feb 2026