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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video
Premium bedding, in-room safe, desk, blackout curtains
Point of interest
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

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5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds (No View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(168 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(86 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(30 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(223 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.0 out of 10
Very good
(119 reviews)
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(24 reviews)
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(164 reviews)
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

View from room

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(151 reviews)
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(161 reviews)
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(143 reviews)
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(145 reviews)
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with body treatments, aromatherapy, or facials at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, mini golf, and bike rentals
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3751 out of 6809 reviews
Rating 8 - Good. 1467 out of 6809 reviews
Rating 6 - Okay. 735 out of 6809 reviews
Rating 4 - Poor. 386 out of 6809 reviews
Rating 2 - Terrible. 470 out of 6809 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

FEI

Clean and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Ireneusz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay. Quiet and in a good location. Great breakfast. Overall, I recommend it.
Stayed 1 night in Sep 2025

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the Falls. Hotel price is very reasonable.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were beautiful and very clean! The staff and service were great also. It was worth the money for one night for a beautiful view of the falls and fireworks through the small balcony from the comfort of our own room!
Stayed 1 night in Sep 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but the hotel had a lot to do and it is in the middle of everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, comfortable beds, clean bathroom, wonderful view!
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Moline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time seeing The Falls. My wife loved the boat ride and the behind the falls tour. Our room had a perfect view of both falls. We enjoyed when they were lit at night and could see the fireworks over the Horseshoe. Highly recommend this hotel when going here. It’s a Classic!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can not wait to come back. The location is perfect. The staff was friendly and helpful. The hotel was clean and welcoming. Everything was just perfect.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view of the falls! Lots of dining in the area. Easy to walk to attractions and tours
Stayed 1 night in Sep 2025

8/10 Good

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were great
Stayed 3 nights in Aug 2025

2/10 Terrible

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel charged me for parking even though we arrived by train / tax ito Nagara Falls and i stated this at check-in. After several emails they are blanking me and there has been no refund yet. Terrible service and ending to a great stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service
Everything is all around you at the Sheraton
Stayed 1 night in Sep 2025

10/10 Excellent

Janay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and so was the property. The view of the Falls from the rooms are beautiful. I will be staying again!
Views from the room, while making a drink
Views from the room
Views from the room
Outside view of hotel
Stayed 2 nights in Sep 2025

8/10 Good

tarsi

Liked: Cleanliness, amenities
Its good experience
Stayed 1 night in Sep 2025

10/10 Excellent

Wejdan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay . The staff were extremely friendly and helpful, the room was spotless, and the amenities exceeded my expectations. The location was perfect and everything felt comfortable and welcoming. Highly recommended!
Stayed 1 night in Sep 2025

2/10 Terrible

Hitesh

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience. The staff was great, house keeping was awesome and very friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Bindu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at shreton hotel it is perfect hotel to stay with your family . Everything is so near by this hotel like casino , arcade for my kids they loved their arcade . All of my kids favourite place to eat is near by this hotel . My experience is always so good for me and my family .
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time at a Sheraton but definitely not my last. From the moment I was welcomed from the Valet team to the concierge and the check in process. Room was beyond my expectations and clean. The staff went above and beyond to make sure there was I needed or could make my stay any better. A truly absolute gem of a place. I strongly recommend it and plan on staying with Sheraton in the future
Stayed 2 nights in Sep 2025

10/10 Excellent

FERNANDO, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relax stay
Stayed 1 night in Sep 2025

8/10 Good

Josipa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Suleman

Stayed 1 night in Sep 2025

10/10 Excellent

Brayden

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Fallsview was FABULOUS!!! We had a perfect view to all that the Niagara Falls has to offer!!!!! A quick walk to main attractions!! So pleased with our trip!!! Friendly and helpful staff!! Views like No other!!
Stayed 3 nights in Jun 2025

4/10 Poor

Christina

Disliked: Cleanliness, property conditions & facilities
Won’t be returning
Stayed 1 night in Sep 2025