Sheraton Fallsview Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Fallsview Hotel

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Creator video
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Daily buffet breakfast (CAD 42.95 per person)
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(169 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(86 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(30 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(224 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(120 reviews)
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(24 reviews)
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(166 reviews)
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(152 reviews)
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(161 reviews)
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(143 reviews)
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(146 reviews)
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with Ayurvedic treatments, aromatherapy, or facials at Christienne Fallsview Spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, mini golf, and bike rentals
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3736 out of 6768 reviews
Rating 8 - Good. 1456 out of 6768 reviews
Rating 6 - Okay. 733 out of 6768 reviews
Rating 4 - Poor. 380 out of 6768 reviews
Rating 2 - Terrible. 463 out of 6768 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2025

8/10 Good

Taylor

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was great! We had wonderful time in Niagara falls. Only reason I didnt give full stars is the first day for our free breakfast the waitress we had was an older woman who didn't interact with us at all. We got sat by a friendly young lady, but once we were at the table no one came to see us. My friend had to get up and ask for coffee and when she got brought the coffee she had to go searching for cream and sugar. And when we were finishing the waitress brought over the receipt and we were getting ready to leave and she basically told us we had to leave her a tip. My friend was upset and told her if we received good service she would have gotten one and we left. The other 3 days we had different people and they were great! The other issue is when we were checking in, the guy that checked me in, told me that self parking was 40$ a day... when I checked out and got the bill parking was 45$ a day plus tax! Not to mention, the deposit on my room was almost 1000$ so my credit card not only got charged right away for an almost 2000$ stay I got charged 3000$ which was my whole credit card limit. 😅
Stayed 4 nights in Oct 2025

10/10 Excellent

Valerija

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful view and easily accessible. Rooms were clean and comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Tamesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and close to everything. The only thing was the WiFi connection on the television was poor.
Stayed 4 nights in Oct 2025

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Was a bit disappointed when I found out we had to pay $40 day parking. The buffet didn’t have much variety either. We got there 40 mins before ending and there was no lo get any bacon and they were not going to bring out any more either. However the service was very good, hotel was clean. The gym was great. Kids really enjoyed the pool as well.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

2/10 Terrible

Dina

Stayed 2 nights in Sep 2025

8/10 Good

SO YOUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice view of Niagara falls
Stayed 1 night in Oct 2025

10/10 Excellent

Tarek, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Mohammed

Stayed 1 night in Oct 2025

8/10 Good

Dao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

michelle, Reading

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here at this hotel. It was beautiful. The rooms were clean. The bar was stocked gift shops. Were there Starbucks all that we needed everything was very convenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and nice. Great location and views! We enjoyed the buffet breakfast one morning…great service! Amazing views. We felt very fancy!
Stayed 3 nights in Oct 2025

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting Customer Service, Dirry Rooms.. disrespextful employees. Do not stay here. Charged twice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping and Maintenance were the unsung heroes.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anjelika

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, amazing hotel
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
All staff were friendly. Everything is at a walking distance. The breakfast is good, for dinner not many options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Usman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

jason

Stayed 3 nights in Sep 2025

6/10 Okay

Maregnesh

Stayed 1 night in Oct 2025

10/10 Excellent

Dima

Stayed 2 nights in Oct 2025

8/10 Good

Holly

Liked: Cleanliness
Hotel had a great view of the falls
Stayed 2 nights in Oct 2025