See all properties

Sheraton Fallsview Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Fallsview Hotel

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Creator video
Premium bedding, in-room safe, desk, blackout curtains
Point of interest
Couples treatment room(s), hot tub, body treatments, hydrotherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds (No View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(174 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(90 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(231 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.0 out of 10
Very good
(121 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(25 reviews)
  • Water view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(185 reviews)
  • Water view
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

View from room

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(155 reviews)
  • Water view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(165 reviews)
  • Water view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(125 reviews)
  • Water view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(145 reviews)
  • Water view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(147 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

4 restaurants, dinner served, Brazilian cuisine
Hilton Niagara Falls/Fallsview Hotel & Suites
Fallsview
  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
4.0 out of 5, Very good, 13,521 reviews
The price is €137
includes taxes & fees
10 Apr - 11 Apr
Hilton Niagara Falls/Fallsview Hotel & Suites

About this property

Sheraton Fallsview Hotel

This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with hot stone massages, body treatments, or aromatherapy at Christienne Fallsview Spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, mini golf, and bike rentals
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3791 out of 6827 reviews
Rating 8 - Good. 1468 out of 6827 reviews
Rating 6 - Okay. 745 out of 6827 reviews
Rating 4 - Poor. 376 out of 6827 reviews
Rating 2 - Terrible. 447 out of 6827 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I have stayed at. View was majestic
Stayed 1 night in Dec 2025

2/10 Terrible

Natividad

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Did not get the promised room. Was given a room without window. Had to pay 160.00 for an upgrade to a room with a small window. My reservation was for a room with garden view and breafast, that did not happened.
Stayed 4 nights in Dec 2025

6/10 Okay

Riyad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I recently stayed at this hotel, and while there were some positive aspects, there were also a few disappointments that impacted our overall experience. Good factors: Cleanliness: The room was spotless upon arrival, which was a great first impression. Service: The staff were friendly and attentive throughout our stay, which made us feel welcome. The Not-So-Good: Housekeeping: We had to specifically request room cleaning during our stay, which was unexpected for a hotel of this standard. Daily housekeeping should be a given without having to ask. Lack of Information: We were disappointed to learn about the magic show and water park combo deal only after arriving. Had we known in advance, we could have booked directly through the hotel and saved money. Instead, we booked through another provider and missed out on potential savings. New Year’s Eve Dinner at Massimo Restaurant: The highlight of our stay was meant to be our New Year’s Eve dinner at the hotel’s Massimo restaurant, but it was a letdown. The food and overall experience did not meet our expectations, especially for such a special occasion. Overall: While the hotel’s cleanliness and service were commendable, the lack of proactive housekeeping, poor communication about available deals, and the disappointing dining experience at Massimo left us feeling underwhelmed. With a few improvements, this could be a much better stay.
Stayed 3 nights in Dec 2025

2/10 Terrible

KATIE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service. They over charged my card and im still waiting for the rest of my money on my card. No apology or anything from management. They gave us wrong room keys twice. The check in person was rude. We drove 8hrs with the kids to have a good time and there were so many issues it just ruined it for us.
Stayed 3 nights in Dec 2025

10/10 Excellent

Garnet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Outdoor pool | Breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Sonia

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Beautiful room and view. Amazing staff helped me locate my keys on new years eve.
Stayed 1 night in Dec 2025

2/10 Terrible

Heather

Stayed 1 night in Jan 2026

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to tourist destinations.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kalousa

Liked: Cleanliness, amenities, property conditions & facilities
Smooth easy check out and check in
Stayed 1 night in Dec 2025

8/10 Good

Michael, Fairport

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Carmen

I requested an anniversary dessert and didn’t feel hotel was attentive to details
Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo, Mississauga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. The staff are amazing. I like that they took care of us for the duration of the day
Stayed 1 night in Jan 2026

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly, courteous staff, great amenities for families!
Stayed 2 nights in Jan 2026

10/10 Excellent

Shafaq, East Gwillimbury

Stayed 2 nights in Dec 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Francys

Liked: Cleanliness, staff & service, amenities
Suite was perfect with new furniture incluindo a table and two seats, nice square footage. TV was Room service lady was very attentive and answered us fast. Front desk personnel was responsive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amit

Stayed 1 night in Jan 2026

4/10 Poor

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival to our room on the 12th floor, we noticed 11 carts filled with dirty sheets left in the hallway right outside our room, so not a very appealing welcome. Around 7 pm we started hearing loud noises above our room. It sounded like old clanking pipes which continued on and off for about 40 minutes. I texted the hotel’s customer service chat & they responded by saying they would look into it. Then it sounded like large trolley carts were being wheeled in the room above our room. We found out later that our room on the 12th floor is located directly under their two main restaurants on the 13th floor. Thank goodness the noises stopped at some point and we were able to go to sleep after watching the awesome NY Eve fireworks from our balcony window!! Unfortunately, around 6:45 am on New Year’s Day, different noises started up again. It sounded like a jumbo jet was about to land in our room! So of course it woke both me and my daughter up!! I kept texting the Sheraton customer service number and they kept apologizing and said they would look into it, but I never received a proper answer from them. Upon checkout, I spoke to a Director named Sava, who offered to only take off the valet parking and resort fee charges as she couldn’t do more because the room was booked through Expedia and not directly through them! I paid a lot of $ for that room! She then took my email address and said they would send me a voucher for a future room upgrade, but I still haven’t received it.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
The windows and balcony door leaks and made the door cold.
Stayed 1 night in Jan 2026

6/10 Okay

Chantel

Stayed 2 nights in Oct 2025

10/10 Excellent

Adrienne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet wasn't worth what we paid. Prime rib was cold. Soup was bland. No clean glasses for drinks for the majority of our meals. Tasty omeletes made fresh but limited ingredients. Nice view but meal wasn't anything that would bring me back with my family
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel Kyley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

6/10 Okay

maryam

Disliked: Staff & service, property conditions & facilities
Not recommend breakfast
Stayed 1 night in Jan 2026