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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Creator video
Premium bedding, in-room safe, desk, blackout curtains
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air-conditioning
  • Gym

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬

Room options

View all photos for Room, 2 Queen Beds (No View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(176 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(92 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(34 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(236 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.0 out of 10
Very good
(121 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(25 reviews)
  • Water view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(187 reviews)
  • Water view
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

View from room

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(158 reviews)
  • Water view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(170 reviews)
  • Water view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(125 reviews)
  • Water view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(149 reviews)
  • Water view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(150 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Fallsview Hotel

This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with massages, Ayurvedic treatments, or body scrubs at Christienne Fallsview Spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, mini golf, and bike rentals
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton

Sheraton Falls

Sheraton Hotel Falls

Niagara Falls Sheraton

Sheraton Hotel Niagara Falls

Sheraton Niagara Falls

Sheraton On The Falls Hotel Niagara Falls

Sheraton Falls Hotel Niagara Falls

Sheraton Falls Hotel

Sheraton Falls Niagara Falls

Sheraton On The Falls Hotel Niagara

Sheraton On The Falls

Sheraton On The Falls Hotel

Sheraton Fallsview Hotel Hotel

Sheraton Fallsview Hotel Niagara Falls

Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3861 out of 6954 reviews
Rating 8 - Good. 1499 out of 6954 reviews
Rating 6 - Okay. 758 out of 6954 reviews
Rating 4 - Poor. 381 out of 6954 reviews
Rating 2 - Terrible. 455 out of 6954 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful. The view was spectacular. The location was ideal.
Stayed 1 night in Feb 2026

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service and accomodating due to water leaks experiences with fire alarm.
Stayed 2 nights in Feb 2026

10/10 Excellent

odalis

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2026

2/10 Terrible

Linda

Liked: Cleanliness
Disliked: Amenities
we stayed for one night and they charged us for the parking like $50 for self parking, it didn’t come with the hotel but the breakfast was good and one more thing the elevator was really bad it did not work and you have to pay $90 just for one day for the waterpark and we went inside our room we went toilet and we flushed it and then it broke all the water came up and then if we have to wait like 15 minutes just for the elevator to come and and our room didn’t have the view of Niagara Falls so we change our room. We changed the room. We kept bringing the temperature down so the room could get like cooler we kept bringing it down, but it did not work and we were dying of heat so he told someone to come up and fix it and they fixed it from the outside. to turn it off. and we were trying to turn on because it was cold now and it did not work Sylvia had the worst sleep of our night because when I woke up, I had a sore throat because it was so cold in the room one star for me. I’m never coming back here ever again.
Stayed 1 night in Feb 2026

4/10 Poor

taosheng

Liked: Cleanliness
Fire alarming 4am and lasted for one hour.elevator not working properly. Falls view room itself is indeed excellent!
Stayed 1 night in Feb 2026

6/10 Okay

JEONGA

Travelled with family
Liked: Cleanliness, staff & service, amenities
A sudden fire alarm startled us, and we rushed out after a quick shower. The loud alarm continued to sound without any message until we called the front desk. We later received a message instructing us to wait safely in our room, but we had to endure the bitter cold in the lobby with our children for two hours. We had originally planned to stay two nights, but moved to another place after just one night. The room condition(very clean windows) and view are excellent. However, we would appreciate it if the overall system safety protocols could be reviewed again.
Stayed 1 night in Feb 2026

10/10 Excellent

Brytany

Travelled with group
Liked: Cleanliness, staff & service, amenities
Was a good stay. We love staying here! Although there was a fire issue in the hotel and the fire alarms went off for about an hour and a half in the middle of the night, not something the hotel ca help, they made it right. Will definitely stay here again!
Stayed 2 nights in Feb 2026

4/10 Poor

Brooke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom floors were freezing cold, some staff were rude when it came to dealing with the elevator as it was down to one, due to pipe bursting.
Stayed 2 nights in Feb 2026

8/10 Good

Josmon

Stayed 2 nights in Feb 2026

4/10 Poor

Qendresa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room did not have front water view it was on the side. It was very noisy our neighbours were loud until 3am and not much was done from the hotel i complained 3 times. Then the fire alarm went off at 4am didnt stop till 5:30am so we had barely any sleep. Elevators were out of service so we had to wait for more than 20 mins for an elevator today. Check in was 30 mins too slow. Not happy with the hotel or what Expedia portrayed on the pictures.
Stayed 1 night in Feb 2026

2/10 Terrible

Terry

Stayed 1 night in Feb 2026

6/10 Okay

Hawa

Stayed 2 nights in Feb 2026

10/10 Excellent

Kelly

Stayed 2 nights in Jan 2026

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location with fantastic views, lovely rooms,
Stayed 1 night in Jan 2026

6/10 Okay

Alexia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
my room was listed as water/falls view but it was facing the city side and i had to look to the far left to see the falls. not what i expected and honestly i don’t think that it should have counted as a falls view.
Stayed 1 night in Feb 2026

10/10 Excellent

Cassandra

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had everything!
Stayed 2 nights in Jan 2026

8/10 Good

fauad

Stayed 1 night in Feb 2026

10/10 Excellent

OMAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was perfect and clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2026

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was TOP TIER!
Stayed 3 nights in Jan 2026

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
I had a great overnight stay at the Sheraton Fallsview, the room was clean, the staff were wonderful and the waterfall view and location of this property cant be beat! When I come back in the Sunmer I'll definitely stay here again 😊
I could see all the Falls from my room, so beautiful!
Frozen beauty
Stayed 1 night in Feb 2026

8/10 Good

Vivek

Stayed 1 night in Feb 2026

8/10 Good

Monty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was good but everything was too expensive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
ROOM VERY CLEAN. FRIENDLY STAFF. GREAT LOCATION.
Stayed 1 night in Feb 2026