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Sheraton Fallsview Hotel

4.0 star property

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Couples treatment room(s), hot tub, body treatments, hydrotherapy
Creator video
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Room, 2 Queen Beds, City View
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air-conditioning
  • Gym

Explore the area

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5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬

Room options

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (View)

7.0 out of 10
Good
(179 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(93 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

8.4 out of 10
Very good
(34 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(239 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (View)

8.0 out of 10
Very good
(121 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed (View)

Room, 1 Queen Bed with Sofa bed (View)

Room, 1 Queen Bed with Sofa bed (View)

8.4 out of 10
Very good
(25 reviews)
  • Water view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (View)

Room, 2 Queen Beds (View)

Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(189 reviews)
  • Water view
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (View)

View from room

Room, 2 Queen Beds, Bathtub (View)

8.8 out of 10
Excellent
(159 reviews)
  • Water view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

View from room

Room, 2 Queen Beds, Balcony (View)

8.6 out of 10
Excellent
(171 reviews)
  • Water view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

View from room

Room, 2 Queen Beds, Balcony (View)

9.0 out of 10
Wonderful
(125 reviews)
  • Water view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (View)

9.0 out of 10
Wonderful
(150 reviews)
  • Water view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (View)

9.0 out of 10
Wonderful
(152 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Balcony (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Balcony (View)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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4.0 out of 5, Very good, 13,710 reviews
The price is €138
includes taxes & fees
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About this property

Sheraton Fallsview Hotel

This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with massages, Ayurvedic treatments, or body scrubs at Christienne Fallsview Spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, mini golf, and bike rentals
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3863 out of 6955 reviews
Rating 8 - Good. 1499 out of 6955 reviews
Rating 6 - Okay. 757 out of 6955 reviews
Rating 4 - Poor. 379 out of 6955 reviews
Rating 2 - Terrible. 457 out of 6955 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Desha

Stayed 3 nights in Feb 2026

4/10 Poor

Angelo

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Had issues with room regarding maintenance and housekeeping Also had issues with billing spoke to 3 different people and tjey all gave us a different set of information.
Stayed 2 nights in Feb 2026

10/10 Excellent

Pearl

Stayed 1 night in Feb 2026

10/10 Excellent

Deighton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. 2nd time staying here and its the best location for family. The service was great as well, very accommodating staff.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ebi and Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Deja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, everything around was walking distance & nice. Very nice views.
Stayed 1 night in Nov 2025

8/10 Good

david

Stayed 6 nights in Feb 2026

6/10 Okay

Dwight

Stayed 1 night in Feb 2026

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2026

8/10 Good

Jesus

Stayed 2 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Convenient amenities. Easy access to Casino and great food alternatives.
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Feb 2026

4/10 Poor

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities
Room was perfect! All staff was super friendly!
Stayed 1 night in Feb 2026

4/10 Poor

Brian

Stayed 1 night in Feb 2026

8/10 Good

Kokea

Liked: Cleanliness, staff & service, amenities
The room was clean and it was kept clean during our stay. The housekeepers do a great job! Guest services seemed very professional. The hotel was kept warm and cozy. Personally, it was too hot for me but it’s really cold outside, so I can appreciate why it’s warm inside the hotel. Warning: Don’t go on the weekend unless you like crowds. You will be squeezing into elevators like sardines. However, your experience will be very different if you go during the weekdays. The hotel is calm, quiet and peaceful and not crowded at all during the weekdays. There are lots of amenities nearby for a couple and for an entire family. (Game room, casino, spa, rides, stores, games, restaurants, water park, etc)
Stayed 3 nights in Feb 2026

10/10 Excellent

Jacob

Stayed 2 nights in Jan 2026

4/10 Poor

sara

Travelled with family and small children
Liked: Amenities
Disappointing Birthday Stay – Did Not Receive Room Type Reserved ​Rating: 2/5 Stars ​I have stayed at the Sheraton Niagara Falls twice before with no issues, but unfortunately, our most recent stay for a triple celebration (Family Day and two birthdays) was a major letdown. ​The Issues: ​Room Discrepancy: I booked and paid for a Full Fallsview room with a King bed and sofa bed. Despite calling three times, I was told at 10 PM that they didn’t have the room available. I ended up in a room with a partial view and no sofa bed. ​Noise & Maintenance: The elevators were under-serviced/broken, leading to long wait times. Furthermore, we were woken up early in the morning by neighbors fighting, as the walls provided little soundproofing. ​Service Recovery: While the staff was polite and offered macarons for the birthday, the only financial compensation offered was a $50 parking discount. This does not make up for the price difference of the premium room I actually paid for. ​Pros: ​Excellent location and walking distance to Starbucks and local restaurants. ​Convenient access to the Fallsview Indoor Waterpark. ​Final Verdict: The location is great, but the service and room management didn't match the premium price point. If you book here, double-check your room assignment immediately upon arrival. I’m disappointed that my family’s special occasion was dampened by these avoidable issues. ​Disappointed.
Stayed 1 night in Feb 2026

10/10 Excellent

Vishal

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, checking was extremely fast and flawless. No issues. Overall hotel was clean and well maintained. Rooms were spacious with a great few of the falls.
Stayed 2 nights in Feb 2026

10/10 Excellent

Juvy

Stayed 2 nights in Feb 2026

2/10 Terrible

April

Stayed 2 nights in Feb 2026

6/10 Okay

Zack

Stayed 1 night in Feb 2026

10/10 Excellent

Ujjaval

Stayed 2 nights in Feb 2026

10/10 Excellent

Janet

Staff are always helpful, pleasant and proffered
Stayed 2 nights in Jan 2026

8/10 Good

Unnati

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good experience overall except for the elevators which took forever as a few were not working.
Stayed 2 nights in Feb 2026