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Hôtel Excelsior by HappyCulture

4.0 star property

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Photo gallery for Hôtel Excelsior by HappyCulture

Restaurant
Exterior
Point of interest
Business centre
Triple Junior Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
19 Avenue Durante, Nice, Alpes-Maritimes, 6000
  • Place Massena
    ‪12 min walk‬
  • Promenade des Anglais
    ‪12 min walk‬
  • Hôtel Negresco
    ‪14 min walk‬
  • Nice (NCE-Cote d'Azur)
    ‪7 min drive‬

Room options

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

8.4 out of 10
Very good
(29 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Junior Suite

Family Junior Suite

Family Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Junior Suite

Triple Junior Suite

Triple Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Hôtel Excelsior by HappyCulture

Hotel with a seasonal outdoor pool, near Place Massena
Along with a bar/lounge, this smoke-free hotel has a poolside bar and a 24-hour business center. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool are onsite.
Hôtel Excelsior by HappyCulture offers 42 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Nice hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hôtel Excelsior by HappyCulture. During your stay, you're just a quick walk from Avenue Jean Medecin. Free WiFi in public areas, a poolside bar, and a 24-hour business center are available.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking options include a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Place Massena and Promenade des Anglais
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hôtel Excelsior by HappyCulture.

This 4-star Nice hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Romanian, Russian, Serbian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 10 per night
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 6 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 30 and close September 06.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Châteaux
Hôtel Excelsior Châteaux & Hôtels
Hôtel Nice Excelsior Châteaux & Hôtels Collection
Nice Excelsior Châteaux Collection
Hôtel Nice Excelsior
Hôtel Nice Excelsior Châteaux Hôtels Collection
Nice Excelsior
Excelsior Hotel Nice

Hôtel Excelsior by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1004 reviews
Rating 8 - Good. 376 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, size of room, location
Stayed 4 nights in May 2025

2/10 Terrible

Maria Daniela

Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroaches

The room had cockroaches. The bathroom was very uncomfortable. When you showered, the bathroom floor got flooded. I asked to be changed to another room, the front desk wanted me to leave my luggage with them and leave us without a room for 6 hs to change my room so that he could change us to the same room we paid for. He should have easily given us an upgrade after the cockroaches incident. The new room was not properly clean. There was so much dust below the bed. The beds were 2 singles out together. I won’t be coming back.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend.

Great hotel. Everyone was nice-Concierge, Dining Room & cleaning. 2 minute walk to train station to visit the entire Riviera. Shops and restaurants & attractions all within walking distance in Nice. Smaller, clean and eco-friendly hotel. Breakfast was the same every day but varied options. Thanks for an enjoyable stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Amenities
Staff was fantastic to deal with. Unfortunately the garden area in the back was under some renovations so we couldn’t partake in that space but the hotel itself was gorgeous.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building, very welcoming staff, very nice French-style breakfast, close to the rail station and nice restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

hitenkumar

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Hotel Excelsior Nice, and it was a fantastic experience. This boutique hotel has a unique and quirky charm, and its location is ideal – just a 2-minute walk from Nice-Ville Station and perfectly situated between the old town and the new town. From the moment we arrived, the entire team was outstanding – always polite, friendly, and incredibly helpful. However, I must give special recognition to Angel, who is truly an asset to the hotel. His hospitality, communication skills, and knowledge were exceptional. He was caring, attentive, and went above and beyond to make our stay memorable and enjoyable. The daily breakfast was fresh, delicious, and offered a great variety, setting us up perfectly for the day ahead. I highly recommend Hotel Excelsior Nice and will definitely be returning. A wonderful experience from start to finish.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tracy, Bismarck

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Customer service. Stored our bags two hours before checkin so we could walk to the sea and lunch.
Stayed 1 night in Feb 2025

10/10 Excellent

Ping

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay with children. Is nice and quiet. The best thing was Emma. She is a great receptionist and concierge all rolled in one.
Stayed 1 night in Feb 2025

10/10 Excellent

Fardad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a nice place to stay in Nice

Convenient location. Nice room. Ok bathroom. Good breakfast. Nice touch with coffee and cookies throughout the day. Should add decaffeinated coffee to their menu. Safe in the room didn't work. Helpful staff.
Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2024

8/10 Good

Yuyang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and just steps away from the Nice Central Station.
Stayed 2 nights in Nov 2024

8/10 Good

Zareen

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall happy

Hotel is clean although no bedside table and worst of all NO INTERNET CONNECTION. STAFF very friendly and helpful. Breakfast is ok as long as you dont stay for more than 3 days as it is repetitive . Cappuccino was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Your hotel had a unique vibe and we loved all the extras that were provided. The area and being to walk to the Promenade and feel safe was a plus. Also the train station was walking distance which was a Big Plus!! Enjoyed our stay and loved the Decor!
Stayed 5 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room, terrible wifi

Lovely room but terrible wi-fi, the only English channel on the TV was Sky News and even that couldn't cope with the weak wifi - excellent breakfast, excellent staff, 24 hour service
Stayed 4 nights in Sep 2024

4/10 Poor

Larry

Some of the stuff was not ver friendly and refused to assist. I wouldn't consider to stay in this hotel in a future.
Stayed 5 nights in Sep 2024

6/10 Okay

Charles, Hicksville

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel/room was clean. Friendly staff. Separate bathroom in room from shower/sink was way too small. Knees touched the door while using the toilet. Very uncomfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelsey

Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Travelled with partner
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Tom

Stayed 5 nights in Sep 2024

6/10 Okay

Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this property. Nice boutique style, walkable to everything, and the staff was so friendly. Our room was very clean and comfortable -- loved the bed and bedding.
Stayed 3 nights in Aug 2024