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Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Senior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Diplomat Hotel & Business Center, you're just a quick walk from Kazakhstan Ministry of Foreign Affairs. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy international cuisine at La Terrazza, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool
  • Indulge with Swedish massages, facials or detox wraps at Bali SPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Kazakhstan Ministry of Foreign Affairs and 8 minutes on foot from Bayterek Tower
  • Airport and train station pick-up shuttle service available for a fee

About the Diplomat Hotel & Business Center

Location 29/1, D. Kunayev Street, Nur-Sultan, 010000

Property Features

Diplomat Hotel & Business Center offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 721 square feet (67 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Diplomat Hotel & Business Center. An airport shuttle during limited hours and a train station pick-up service are available for a fee. Free self parking is available. This 4-star Astana hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 721 sq ft of conference space
  • 67 sq. m of conference space
  • Built in 2008
  • Karaoke
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Astana Railway Station (9.1 km / 5.7 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking and extended parking

Room Amenities

Diplomat Hotel & Business Center offers 77 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets. 36-inch flat-screen televisions come with cable channels. Bathrooms include a deep soaking bath, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

La Terrazza – This buffet restaurant specialises in international cuisine and serves breakfast, brunch and lunch.

El Gaucho – This restaurant specialises in Argentinean cuisine and serves lunch and dinner. Open daily.

DIP Lounge – This rooftop bar specialises in international cuisine and only serves dinner. Open selected days.

Lobby Bar – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.

Fresh Bar – This bar specialises in Asian cuisine and only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Bali SPA has 5 treatment rooms. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Diplomat Hotel & Business Center offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Diplomat Hotel & Business Center

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 2500 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diplomat Business Center
  • Diplomat Business Center Astana
  • Hotel Diplomat & Business Center
  • Hotel Diplomat & Business Center Astana
  • Diplomat Hotel Business Center Astana
  • Diplomat Hotel Business Center
  • Diplomat Hotel Business Center Nur-Sultan
  • Diplomat Business Center Nur-Sultan
  • Diplomat Business Center
  • Hotel Diplomat Hotel & Business Center Nur-Sultan
  • Nur-Sultan Diplomat Hotel & Business Center Hotel
  • Hotel Diplomat Hotel & Business Center
  • Diplomat Hotel & Business Center Nur-Sultan
  • Hotel Diplomat Business Center
  • Diplomat Hotel Business Center Nur-Sultan
  • Diplomat Hotel Business Center
  • Diplomat Business Center Nur-Sultan
  • Diplomat Business Center
  • Hotel Diplomat Hotel & Business Center Nur-Sultan
  • Nur-Sultan Diplomat Hotel & Business Center Hotel
  • Hotel Diplomat Hotel & Business Center
  • Diplomat Hotel & Business Center Nur-Sultan
  • Hotel Diplomat Business Center
  • Hotel Diplomat Hotel & Business Center Nur-Sultan
  • Nur-Sultan Diplomat Hotel & Business Center Hotel
  • Diplomat Hotel & Business Center Nur-Sultan
  • Diplomat Business Center Nur-Sultan
  • Diplomat Hotel Business Center
  • Hotel Diplomat Hotel & Business Center
  • Diplomat Hotel Business Center Nur-Sultan
  • Diplomat Business Center
  • Hotel Diplomat Business Center

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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