Hyatt Place Omaha Downtown Old Market

3.0 star property

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Photo gallery for Hyatt Place Omaha Downtown Old Market

Exterior
Breakfast area
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
540 S 12th St, Omaha, NE, 68102
  • Orpheum Theater
    ‪6 min walk‬
  • CHI Health Center Omaha
    ‪16 min walk‬
  • Charles Schwab Field Omaha
    ‪17 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(111 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(22 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Specialty)

9.2 out of 10
Wonderful
(25 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(128 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Omaha Downtown Old Market

Hotel with an indoor pool, near Charles Schwab Field Omaha
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Omaha Downtown Old Market offers 159 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Hyatt Place Omaha Downtown Old Market's great location gets high marks from our customers. During your stay, you're just a quick walk from Gene Leahy Mall. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 2-minute drive from Creighton University and a few minutes from Charles Schwab Field Omaha
Hyatt Place Omaha Downtown Old Market offers its guests an indoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 1662 square feet (154 square meters) and includes conference space. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Omaha Downtown Old Market. Parking is available for a fee.

This 3-star Omaha hotel is smoke free.

Gallery Kitchen - This café serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,662 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Old Market
Hyatt Place Old Market Hotel
Hyatt Place Old Market Hotel Omaha Downtown
Hyatt Place Omaha Downtown
Hyatt Place Omaha Downtown Old Market
Omaha Downtown Old Market
Hyatt Place Omaha Downtown Old Market Hotel
Hyatt Omaha Old ket Hotel
Hyatt Omaha Old Market Omaha
Hyatt Place Omaha Downtown Old Market Hotel
Hyatt Place Omaha Downtown Old Market Omaha
Hyatt Place Omaha Downtown Old Market Hotel Omaha

Hyatt Place Omaha Downtown Old Market Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 706 out of 1194 reviews
Rating 8 - Good. 275 out of 1194 reviews
Rating 6 - Okay. 131 out of 1194 reviews
Rating 4 - Poor. 45 out of 1194 reviews
Rating 2 - Terrible. 37 out of 1194 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Stayed 1 night in Apr 2025

2/10 Terrible

Jayne

Travelled with family
Disliked: Staff & service
No microwave, no free bottled water , no utensils inside rooms
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very clean and close to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Rodolfo

Stayed 1 night in Apr 2025

10/10 Excellent

Howard, PAINESVILLE TWP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a fun area to stay, lots to see and do. This place is convenient to all of it. Had a great time.
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Stayed 1 night in Apr 2025

4/10 Poor

Shar on

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Too much money, for such a terrible experience

It started with my Granddaughter and l doing our inspection, she did bathroom, l did bedroom! In the bathroom there were two strains of hair in tub location and floor, Dried Blood was found going down outside of toliet. The day we checked out about 15 mins prior to time, l used restroom one last time, got ready to wash hands and water had bern turned off. We had to use hotel wash cloth to clean up dried blood which we out in the trash! Not satisfied with my stay that night. Also the water could be noisy, shower did not allow water to drain properly, do you were standing in the water. Not impressed, actually disappointed, especially your Hotel Brand.
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s no fault of the property, the area around the property was very noisy with numerous vehicles revving their engines all night long
Stayed 2 nights in Apr 2025

6/10 Okay

Hailee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendly staff, great area, very thin walls and floors. Pretty loud.
Stayed 2 nights in Apr 2025

8/10 Good

John

Travelled with family
Liked: Staff & service
N/a
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa Boone

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very convenient for our girls trip everything was absolutely wonder! Highly recommend!
Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expected better

Purchased the king size room and was given a double queen size room. Do not expect to get what you paid for. They do not serve waffles on the weekends. I was looking forward to having some. There was a wet stained spot on one of the beds and they said it was from their dryer.
Wet spot on bed
Wet spot on bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Analie, kahului

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very convenient to access store.
Stayed 6 nights in Mar 2025

10/10 Excellent

Janet

Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee was good, as was breakfast. Enjoyed real glasses and coffee mugs in room. I forgot a pair of shoes and staff kep them until I returned: going the extra mile.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
We were woken up at 3 am the first night of our stay by arguing from a couple down the hall. I tried to call the front desk several times, but no answer. Finally went downstairs around 4, and the front desk worker was on the phone with another person complaing about the same disruption. She took my room number down and added it to a sticky note. But told me there was nothing the hotel could do about the disruption. Almost every other person on our floor was out in the hallway because it was so loud. The next morning, I tried to talk to a manager, but was told there wasn't one on duty yet. They were already gone when I returned back that afternoon. The current employee at the front desk was very nice and apologized, but said the overnight emeployee did not leave a note about the event at all.
Stayed 2 nights in Apr 2025

6/10 Okay

Jacob

Travelled with family
Disliked: Staff & service, room comfort
Check in lady was a little rude when i was wondering why i was charged so much. They had a parking on property fee that i was not informed about. Room was not great, fingernail clippings in different parts of the room. Mini fridge barely chilled anything, even on max cold. Shower drained so slow you had to stand in a puddle. Paint on ceiling of the bathroom was peeling pretty bad. Lots of areas around edges of beds and couch that have never been cleaned. A/c in room was very inconsistent. Pillows were terrible, but the beds were average. So much street noise cars, motorcycles, sirens, and people outside yelling most of the night. Lots of homeless tents in the alleys around hotel and people sleeping on the sidewalks. The pool is pretty small and shallow, and there is no hot tub.
Stayed 3 nights in Apr 2025

10/10 Excellent

Suzanne

Stayed 5 nights in Mar 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location in the heart of the Old Market area of Omaha with convenient parking. The staff was exceptionally friendly and cordial. The free breakfast was a real treat. Would recommend to anyone without reservation.
Stayed 4 nights in Apr 2025