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JR WEST GROUP VIA INN SHINOSAKA WEST

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINOSAKA WEST

Lobby
Lobby sitting area
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Down duvets, iron/ironing board, free WiFi, bed sheets
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
4-1-21, Miyahara, Yodogawa-ku, Osaka, Osaka, 532-0003
  • Place, Toyosaki Shrine
    ‪3 min drive‬
  • Place, Juso-Ekimae Shopping Street
    ‪4 min drive‬
  • Place, Sakaemachi Arcade
    ‪4 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

8.4 out of 10
Very good
(40 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Twin Room, Non Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Single Room(Non-smoking)

Down duvets, iron/ironing board, free WiFi, bed sheets

Studio Single Room(Non-smoking)

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (A type)

Down duvets, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (A type)

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (A type)

Down duvets, iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking (A type)

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room Non smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room Non Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Single Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

JR WEST GROUP VIA INN SHINOSAKA WEST

This hotel features a microwave in a common area, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a convenience store.
JR WEST GROUP VIA INN SHINOSAKA WEST offers 421 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at JR WEST GROUP VIA INN SHINOSAKA WEST. During your stay, you'll be close to Osaka Castle. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Amenities include convenience store, a computer, and laundry facilities
  • Just a 5-minute drive from Grand Front Osaka Mall and 9 minutes from Dotonbori
As a guest of JR WEST GROUP VIA INN SHINOSAKA WEST, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. JR WEST GROUP VIA INN SHINOSAKA WEST also features a convenience store, an elevator, and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 1,430 for adults and JPY 1,430 for children

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1430 for adults and JPY 1430 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

VIA INN
VIA SHIN-OSAKA WEST
Via Hotel Shin Osaka West
Via Inn Shin Osaka West
JR WEST GROUP VIA INN SHINOSAKA WEST Hotel
JR WEST GROUP VIA INN SHINOSAKA WEST Osaka
JR WEST GROUP VIA INN SHINOSAKA WEST Hotel Osaka

JR WEST GROUP VIA INN SHINOSAKA WEST Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 334 out of 1006 reviews
Rating 8 - Good. 407 out of 1006 reviews
Rating 6 - Okay. 198 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kuwn Siv

Liked: Cleanliness, amenities, property conditions & facilities
Walkable to Shin Osaka station. Pleasant stay
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
A welcome, relaxing stay, thank you. Staff were kind and helpful. Hotel was heavily booked so we had to accept a smoking room, yet to their credit there was no odour. Couldn`t ask for better.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tsubasa

Liked: Staff & service, property conditions & facilities
Very reasonable to stay. Train access is good.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel close to Shin-Osaka station

Simple hotel that’s conveniently located. Clean rooms, restaurant in the bottom with a very good Japanese breakfast buffet (not included in stay), also a 7Eleven in the bottom.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good , close to the station its in an office area. So its pretty quiet Didnt try the breakfast there's a building in front with a lot of breakfast option you probably can fjnd something cheaper than the hotel breakfast pricr
Stayed 8 nights in Sep 2025
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was pleasant not crazy about 10 am checkout
Stayed 1 night in Mar 2025
Verified

8/10 Good

Montserrat Mateos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a little complicated to get to the right exit that leaves you close to the hotel from the train station, the hotel is a little old and the carpet could use a really good vacuum at the corners. The room is very small. But the bed is comfy, the amenities are good and the store at the lobby is very convenient. The breakfast is a little lacking in variety, but gets the job done
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Montserrat Mateos

Liked: Cleanliness, staff & service, amenities
The hotel is a little old and the rooms are very small. But the location is very close to Shin Osaka station so very convenient when arriving from there. The bed was good. The breakfast downstairs is from a restaurant and it was a little expensive for what they offered. The carpet edges were a little dusty and the overall vibe of the building is that it hasn't been renovated in a while.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to spend a very comfortable time
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s about 7 minutes walk to Shin-Osaka Station via skywalk through a commercial building, which you can access after a minute walk outside. It’s like any other JR VIA hotels, so nothing fancy but everything is clean, at least in my opinion. I did not have much interaction with staff so can’t say they were good or bad. Overall, recommended.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

brandon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very strict check-in time (i was 15 minutes early), staff doing useless greeting when they could have been checking people in at the desk (very japanese use of staff), and the checkout is 10am!! The A/C didnt work at all, only heat. Dont stay here, even if you're desperate. Internet cafe or karaoke would be a better night stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YUSAKU

Good
Stayed 1 night in Apr 2025
Verified

8/10 Good

John

Good
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Analuisa

Liked: Amenities
Disliked: Cleanliness
Good in terms of amenities and the bathroom is average (a bit cramped), but the (smoking room) bedroom had a strong smell of smoke and the walls had some stains. There is an air purifier at least, but it doesn't remove the smell entirely; I had a hard time breathing at night. Staff were very nice if we needed extra help checking in/out.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

haha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Man Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff totally can't speak English
Stayed 1 night in May 2025
Verified

8/10 Good

Man Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff cannot communicate by English
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Zifang Guo

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 4 nights in May 2025
Verified

6/10 Okay

Jessica

Liked: Staff & service, amenities, property conditions & facilities
If you’re a non-smoker/sensitive to stale cigarette air, definitely avoid booking the smoking rooms. I must have messed up or maybe they gave me the wrong room but I was stuck in a smoking room and the whole floor stank as soon as you step out of the elevator. The plus is that they do have air purifier floor machine in the room and a window that opens, which was very considerate to try and purify the air, but in the end the smell was just so strong. I also unexpectedly got a cold from the trip, so breathing the stale cigarette air was awful. Not sure if other floors with non smoking rooms smelled better… overall it’s clear this building is very old and in need of a deep clean. Underneath the bed was very dusty and my boyfriend was sneezing the whole time. Love that this hotel was right next to Shin Osaka station. They’re also building/renovating a floor 1 7/11. Great location. But not necessarily a comfortable stay.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Fair hotel slightly let down by the shoebox rooms!

This is a handy little hotel which, while a little out-of-the way from central Osaka, is useful in terms of affordability. It is also, usefully, a short walk from Shin-Osaka station, which affords a link to Osaka, as well as Kansai Airport and Universal Studios / Super Nintendo Land. Check-in is a lengthy, but simple, process and staff (while present) are unobtrusive. The atmosphere is quiet and the ambience is suitable for single travellers, or those with a friend. There are fair views of Osaka from the windows. The rooms, however, aren't very nice. They are clean and tidy, but oppressively small and cluttered. If you are travelling with anything more than one case, you will need to remove some things from your room in order to make space. Tea and coffee making facilities are provided, but the kettle is nowhere hear a plug socket, and the available socket has no table provided on which to rest the kettle. Rooms contain a pod shower and toilet; however, the shower is inaccessible for those with impaired mobility. The beds are incredibly uncomfortable with very hard pillows seemingly filled with rocks. As a traveller suffering from a neck injury, I found this unbearably painful. The hotel will not provide anything softer. Overall, this is an OK hotel for those wishing to explore Osaka on their own terms... but I wouldn't recommend it for a long stay, for reasons outlined above!
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

SION

Disliked: Cleanliness, staff & service
ベッドシートに埃の玉が付いてあったり、枕に髪の毛が付いてたけど、取ってから使いました。 チェックインを機械で行うよう誘導している女性スタッフの対応はあまりでした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Megumi

Liked: Cleanliness, amenities, property conditions & facilities
お部屋は狭かったですが満足です｡ 下にセブンイレブンがあるのが便利でした｡
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yoshito

Liked: Cleanliness, amenities, property conditions & facilities
室内の清潔さ
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hidemi

　エコな配慮がされていたり、設備も細やかで、信頼できるサービスでした。 スタッフの対応も感じ良くて良かったです。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Yasuyuki

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応は申し分ない。部屋も清潔。風呂トイレが狭めで少し古い感じを与えるが、宿泊費を考えれば合理的な範囲だと思います。
Stayed 1 night in Jan 2026

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