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JR WEST GROUP VIA INN SHINOSAKA WEST

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINOSAKA WEST

Reception
Down duvets, iron/ironing board, free WiFi, bed sheets
Down duvets, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
4-1-21 Miyahara, Yodogawa-ku, Osaka, Osaka-fu, 532-0003
  • Place, Grand Front Osaka Mall
    ‪5 min drive‬
  • Place, Osaka Station City
    ‪6 min drive‬
  • Place, Umeda Sky Building
    ‪6 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪66 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Double Room, Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Economy Double Room, Smoking

7.6 out of 10
Good
(15 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Twin Room, Non Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

8.2 out of 10
Very good
(19 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Twin Room, Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Economy Twin Room, Smoking

8.0 out of 10
Very good
(12 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Single Room

Down duvets, iron/ironing board, free WiFi, bed sheets

Studio Single Room

  • Sleeps 1

View all photos for Single Room, Non Smoking (A type)

Down duvets, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (A type)

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking (A type)

Down duvets, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking (A type)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (A type)

Down duvets, iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking (A type)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking (A type)

Down duvets, iron/ironing board, free WiFi, bed sheets

Double Room, Smoking (A type)

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single Room Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Deluxe Single Room Non smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room Non smoking

  • Sleeps 2

Single Room Non Smoking

  • Sleeps 2

Single Room Smoking

  • Sleeps 2

Economy Twin Room-smoking

  • Sleeps 2

Economy Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Single Room A-smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Single Room A-smoking

  • Sleeps 2

View all photos for Single Room A-Non-Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Single Room A-Non-Smoking

  • Sleeps 2

View all photos for Via Inn Single Room Non-Smoking

Down duvets, iron/ironing board, free WiFi, bed sheets

Via Inn Single Room Non-Smoking

  • Sleeps 1

View all photos for Smoking Via Inn Single Room

Down duvets, iron/ironing board, free WiFi, bed sheets

Smoking Via Inn Single Room

  • Sleeps 1

View all photos for Twin Room

Down duvets, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2

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About this property

JR WEST GROUP VIA INN SHINOSAKA WEST

Hotel in Osaka with a 24-hour front desk
This hotel features self parking, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
JR WEST GROUP VIA INN SHINOSAKA WEST offers 421 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at JR WEST GROUP VIA INN SHINOSAKA WEST. During your stay, you'll be close to Osaka Castle. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include convenience store, a computer, and laundry facilities
  • Just a 5-minute drive from Grand Front Osaka Mall and 8 minutes from Dotonbori
As a guest of JR WEST GROUP VIA INN SHINOSAKA WEST, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. JR WEST GROUP VIA INN SHINOSAKA WEST also features a convenience store, an elevator, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 1,430 for adults and JPY 1,430 for children

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1430 for adults and JPY 1430 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

VIA INN
VIA SHIN-OSAKA WEST
Via Hotel Shin Osaka West
Via Inn Shin Osaka West
JR WEST GROUP VIA INN SHINOSAKA WEST Hotel
JR WEST GROUP VIA INN SHINOSAKA WEST Osaka
JR WEST GROUP VIA INN SHINOSAKA WEST Hotel Osaka

JR WEST GROUP VIA INN SHINOSAKA WEST Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 315 out of 1005 reviews
Rating 8 - Good. 424 out of 1005 reviews
Rating 6 - Okay. 196 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tsubasa

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Very reasonable to stay. Train access is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Stayed 4 nights in Jun 2025

4/10 Poor

Analuisa

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Good in terms of amenities and the bathroom is average (a bit cramped), but the (smoking room) bedroom had a strong smell of smoke and the walls had some stains. There is an air purifier at least, but it doesn't remove the smell entirely; I had a hard time breathing at night. Staff were very nice if we needed extra help checking in/out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zifang Guo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 4 nights in May 2025

8/10 Good

John

Good
Stayed 1 night in Mar 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was pleasant not crazy about 10 am checkout
Stayed 1 night in Mar 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Yasuto

Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

One night only. Staff allowed us to leave bags for free in advance of check in, allowing us to explore Osaka without carting bags around. Pleasant staff, central location in Shinosaka.
Stayed 1 night in Nov 2024

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

OK hotel for a short overnight stay

Fine basic hotel for an overnight, small room, not much by way of facilities, but cheap, clean and quite close to shin osaka station. Nothing to celebrate, but fit for purpose.
Stayed 1 night in Nov 2024

4/10 Poor

Kyoko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
convenient
Stayed 4 nights in Nov 2024

10/10 Excellent

Kyoko

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air condition wasn't working. It was steamy hot entire time.
Stayed 1 night in Nov 2024

8/10 Good

Angela

Liked: Staff & service
Great hotel lovely staff
Stayed 7 nights in Nov 2024

6/10 Okay

Grettel

Travelled with partner
Liked: Staff & service, amenities
Very kind staff, I wish the room was a little bigger, I thought it was a little uncomfortable for two people, but the facilities such as the convenience store and restaurant made it helpful especially for late night check-in like I did.
Stayed 3 nights in Oct 2024

8/10 Good

ellie

Liked: Cleanliness, staff & service
I love being so close to central square shopping centre. Food was amazing.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller rooms, doors open in, so a little cramped. Wish A/C was colder. 7/11 on first floor 24 hours was amazing. Lots of elevators, very wonderful staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time visited Osaka. Excellent location, walking distance from Shin-Osaka station. Room is small, but expected. Very clean, staffs are excellent. Definitely come back and highly recommended to friends and family members.
Stayed 4 nights in Jul 2024

10/10 Excellent

sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the location was very convenient for transportation. They also have a konbini right at the bottom of the hotel which is very nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

場所と値段

場所と値段から考えるといいホテルだと思います。
Stayed 1 night in Jun 2024

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Navien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast even though has limited food items the quality was excellent compared to other places where i stayed and paid may much higher price.
Stayed 9 nights in Jun 2024

10/10 Excellent

CHIZUKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very hard to get to hotel from station
Stayed 1 night in May 2024

6/10 Okay

Navin

Liked: Cleanliness
Property is okay. I booked room with breakfast and paid extra for it. As i went for my first breakfast i told them that i had gluten allergy so want to avoid food with gluten. They refuse to serve me breakfast and told the money i paid will be refunded but never got refunded. Every other place i stayed the restaurant just show me food with gluten and i eat rest. I am not sure why they wont serve me food for gluten allergy.
Stayed 5 nights in May 2024

8/10 Good

Hlaing

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024