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Courtyard by Marriott Downtown Ottawa

3.0 star property

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Photo gallery for Courtyard by Marriott Downtown Ottawa

Exterior
Reception
Indoor pool
Property amenity
Breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
350 Dalhousie St, Ottawa, ON, K1N7E9
  • Place, University of Ottawa
    ‪3 min walk‬
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪10 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(116 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(132 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 352 reviews
The price is €128
includes taxes & fees
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AC Hotel BY Marriott Ottawa Dwtn

About this property

Courtyard by Marriott Downtown Ottawa

Hotel with an indoor pool, steps from Byward Market Square
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Downtown Ottawa offers 183 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The sightseeing around Courtyard by Marriott Downtown Ottawa gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from Byward Market Square and 5 minutes by foot from University of Ottawa
Courtyard by Marriott Downtown Ottawa offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Multilingual staff, gift shops/newsstands, and a garden are also featured at Courtyard by Marriott Downtown Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.
The Bistro - This bistro serves breakfast only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 35 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 25 for adults and CAD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 25 for adults, and CAD 7 to 25 for children
  • Self parking fee: CAD 35 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Courtyard by Marriott Downtown Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 765 out of 1243 reviews
Rating 8 - Good. 337 out of 1243 reviews
Rating 6 - Okay. 83 out of 1243 reviews
Rating 4 - Poor. 38 out of 1243 reviews
Rating 2 - Terrible. 20 out of 1243 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

YOLANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended the Ironman and this is the best area to see all the action. We felt unsafe on some areas esp at around 3am where we left for the event. The place is closer to the parliament though and mall, bar and reataurant. The hotel is clean and modern and the main door is accessible by key card during certain times for safety. But I did not see a luggage cart and it's impossible to use it with stairs leading to our room. We requested for a microwave oven and they provided it which is a good plus. We'll definitely be back here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Modern, comfortable and clean but no parking available 15 minutes after earliest check-in and wouldn’t take reservations. Wi-fi was terrible…. Virtually nonexistent. Much better expected for $300 a night!
Stayed 2 nights in Aug 2025

6/10 Okay

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t sleep… air conditioning was way too loud. The room wasnt not ready at 16h and the parking is complicated… when you arrive there’s not a large area to let your car… and no employees outside to indicate what to do.
Stayed 1 night in Aug 2025

6/10 Okay

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re right across from the elevator and it’s awfully loud. Room is not soundproofed well as we can also hear the noisy street from inside. Other that, staff are friendly, and we appreciate the amenties. Byward market is very close. Lots of options for dining. Location can’t be beat.
Stayed 1 night in Aug 2025

10/10 Excellent

KIT-YEE

Liked: Cleanliness, staff & service, property conditions & facilities
Even when occupied by three adults, the room was very spacious. The hotel and the room were spotlessly clean. The bed was clean and comfortable. Everything was good except for the fact that the air conditioning ran a bit loudly at night when it was quiet. The staff were friendly and helpful. The location was close to many attractions, with plenty of food options nearby.
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very good. City of Ottawa is allowing the market to be over run with beggars and bums. They need better housing and get out of tourist areas.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Seigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very welcoming. Close to all interest points. Restaurants are everywhere around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location...many homeless people nearby at the Market...but our stay was fine. Great service and the staff were excellent! :)
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and customer service. Nice pool. Excellent location close to downtown and Byward market. I couldn’t have asked for better
Stayed 3 nights in Jul 2025

6/10 Okay

Kapilan

Liked: Staff & service
Unsafe environment
Stayed 1 night in Jul 2025

10/10 Excellent

Darrell J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, staff responded to all requests in a timely, professional manner. Building is kept clean, in good order.Thanks for a lovely stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here Staff are friendly and helpful rooms and common areas are very clean
Stayed 1 night in Jul 2025

10/10 Excellent

martine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manque un peu insonorisation dans la chambre mais quand même très bien
Stayed 1 night in Jul 2025

10/10 Excellent

Ereny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like the most was the localização. The stuff was very helpful. They allowed me to leave my luggage there until later time. Thanks to all the staff there.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 1 night stay

Very nice hotel in the Ottawa Market, close to restaurants, bars and sightseeing. Inside parking available for a fee.
Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the By town area.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, wish parking was included
Stayed 3 nights in Jul 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Family Trip

The hotel itself is Centrally located, perfect for a long dtay. Everything was in walking distance, didnt have to take the car at all. Only drawbacks: 1) TV reception was not good, really only received in about 8 channels, mostly news. Not great for small kids who needed something for downtime. 2) Not the hotel at all, but lots of homeless people around the hotel. While we were there, 3 different ambulanes taking people away. Security was walking around doing their best but didnt make a huge difference.
Stayed 3 nights in Jul 2025

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice clean place and is close to everything. Staff are helpful!

8/10 Good

Anil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

guodong

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2025