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Courtyard by Marriott Downtown Ottawa

3.0 star property

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Photo gallery for Courtyard by Marriott Downtown Ottawa

Indoor pool
Reception
Point of interest
Property amenity
Breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
350 Dalhousie St, Ottawa, ON, K1N7E9
  • University of Ottawa
    ‪3 min walk‬
  • Byward Market Square
    ‪3 min walk‬
  • Parliament Hill
    ‪10 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(112 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(129 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Downtown Ottawa

Eco-certified hotel with a fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Downtown Ottawa offers 183 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The sightseeing around Courtyard by Marriott Downtown Ottawa gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Byward Market Square and 5 minutes by foot from University of Ottawa
Courtyard by Marriott Downtown Ottawa offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-certified Courtyard by Marriott Downtown Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.
The Bistro - This bistro serves breakfast only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 35 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 25 for adults and CAD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 25 for adults, and CAD 7 to 25 for children
  • Self parking fee: CAD 35 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Courtyard by Marriott Downtown Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 742 out of 1210 reviews
Rating 8 - Good. 330 out of 1210 reviews
Rating 6 - Okay. 81 out of 1210 reviews
Rating 4 - Poor. 37 out of 1210 reviews
Rating 2 - Terrible. 20 out of 1210 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rheal

Good service
Stayed 1 night in Jun 2025

6/10 Okay

yin

Business traveller
Liked: Cleanliness, staff & service, amenities
Air conditioner noise is huge
Stayed 1 night in Jun 2025

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est extrêmement gentil et professionnel. Je reviendrais assurément
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

Di

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable and spacious. I requested a quiet and they gave me a quiet one facing the court yard. Good security as you need the room key to get into main entrance- good set up for the downtown area where there are many homeless people. Location is convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

michele

Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Sylvie

Stayed 1 night in Jun 2025

10/10 Excellent

Nilkomal

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Curtis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was decent and bed and pillows comfy. The in-room fridge was making an awful noise so I figured out how to turn it off. Also, I didn’t realize the room faced York Street, which was loud outside until 10.30 pm. I would have preferred and interior room. I had some trouble with the WiFi and card key but the staff was kind and helpful. Finally, hotel rooms are expensive! It’s hard to believe that from check-in at 7pm until departure the next morning that a sleep & shower is $300. I will be looking for more affordable options next time.
Stayed 1 night in Jun 2025

4/10 Poor

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$40 fir parking us absolutely ridiculous Came back to my room to find thst stagf had left my door open. Nothing wad taken but it could have been. Asked a ckeajing staff as well as frint fesk fir an ecolanation...and wasnt given one
Stayed 1 night in Jun 2025

10/10 Excellent

Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, dining, sites.
Stayed 1 night in May 2025

10/10 Excellent

Clainia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and gracious, they made the stay 100% more enjoyable!
Stayed 3 nights in May 2025

10/10 Excellent

Adeline

Stayed 2 nights in May 2025

8/10 Good

Chantal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leonarda Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was a great stay. Check-in was a breeze...House keeping was wonderful. Our room was clean. We enjoyed out stay and would definitely stay here again. Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Customer service was great.
Stayed 1 night in May 2025

10/10 Excellent

Pedro, Concord

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a very convenient location , easy walk to the Rideau Mall, Parliament Hill , Byward Market and Canal. Great for people with an active life style. Everything is cool.
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Exceptionnel service—everyone at the front desk was kind, helpful, accommodating and professional. The room was very nice and cozy. It was clean, we enjoyed the decor. The only issue, and I’m afraid there’s not much the hotel can do, was as it’s located in a very busy area, I kept getting woken up by people outside honking, yelling, partying, etc. Next time I’ll ask to be off the main street, next to the market (even though the view was nice). I’m a light sleeper, my husband is not. He slept though the noise. Also a lot of sound comes in the room from the hallway. Not the end of the world.
Stayed 1 night in May 2025

10/10 Excellent

Mealanie

Stayed 2 nights in May 2025

10/10 Excellent

Salman

Stayed 1 night in May 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Location, friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sofya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great last-minute stay in the heart of Ottawa nightlife! Love it.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Eugene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s listed as a 3-star hotel, I felt it was closer to a 4-star. The rooms were nicely furnished, bathrooms were clean, and the amenities were appreciated by our family. The staff were very friendly and helpful, located in DT Ottawa and only a 3 min walking distance to Byward Market. The Rideau mall was an easy 5 min walk, tourist attractions to the parliament buildings were an easy 10 min walk. The trade offs to being so central to everything are the homeless shelter is a street over and the street noises (loud cars and music) can be heard if you’re an early sleeper. Also, the pool was a little bit murky…the kids didn’t get any ear aches or burning eyes, it might just be an imbalance with the chlorine. Otherwise, our family really enjoyed our stay.
Stayed 3 nights in May 2025

8/10 Good

Roxann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff person at check in was exemplary. He was attentive and responsive despite numerous interruptions. I asked, and he relayed to housekeeping, that we needed the sofa bed made up. When I arrived at the room the sofa bed had been pulled out and the sheets and cover left in a bag on the sofa bed. I made the bed... something I have never needed to do before in a hotel.
Stayed 3 nights in May 2025