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Four Points By Sheraton Gatineau-Ottawa

3.5 star property

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Photo gallery for Four Points By Sheraton Gatineau-Ottawa

Experience the warmth of our inviting lobby, featuring a cozy fireplace, comfortable seating, and a stylish bar area.
Stunning building with a unique curved roof, situated near a major road for easy access.
Welcome to our reception area, featuring a central desk, comfortable seating, and a convenient snack station.
Relax in a cozy space with a large flat-screen TV, comfortable seating, and a wooden coffee table.
Two single beds with white linens, a flat-screen TV, and a comfortable chair make this room a cozy retreat.

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
35 rue Laurier, Gatineau, QC, J8X4E9
  • Canadian Museum of History
    ‪2 min walk‬
  • Byward Market Square
    ‪20 min walk‬
  • Parliament Hill
    ‪3 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Traditional Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton Gatineau-Ottawa

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points By Sheraton Gatineau-Ottawa offers 201 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points By Sheraton Gatineau-Ottawa. During your stay, you're just a quick walk from Canadian Museum of History. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine while dining at L Ardoise
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and hiking/biking trails
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Canadian Museum of History and 4 minutes by foot from Jacques Cartier Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 459 square feet (41 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Four Points By Sheraton Gatineau-Ottawa. Parking is available for a fee.

This Gatineau hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
L Ardoise - This restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 16 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L Ardoise

Things to do

  • 24-hour gym
  • Hiking/biking trails
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 459 square feet of conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from September 1 2023 to April 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 16 to 22 per person
  • Self parking fee: CAD 18 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 555122, 2024-09-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa
Four Points Sheraton Hotel Gatineau-Ottawa
Sheraton Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau Ottawa
Four Points By Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau-Ottawa Gatineau
Four Points By Sheraton Gatineau-Ottawa Hotel Gatineau

Four Points By Sheraton Gatineau-Ottawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1007 reviews
Rating 8 - Good. 278 out of 1007 reviews
Rating 6 - Okay. 122 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sebastien

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Didier

Stayed 5 nights in Apr 2025

8/10 Good

Lenis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet area. Hotel is good overall, there was miscommunication at time of check in. The room is only serviced every 2 days, i wasn't informed. I stayed a weekend and i had to take care of my room. The sofa bed is super uncomfortable, better to ask for a roll up bed. Staff is friendly, and buffet breakfast is good
Stayed 2 nights in May 2025

10/10 Excellent

Dominic

Stayed 1 night in May 2025

6/10 Okay

Stephen

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service
Poor housekeeping service. Stayed 4 nights and room was not cleaned a single time. Trash cans were emptied once, and a second time only at our specific request. Housekeeping staff were unfriendly/unwelcoming when we greeted them in elevator.
Stayed 4 nights in Apr 2025

8/10 Good

Louiselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lit confortable. Près de notre salle de spectacle. *manquait de savaon dans la douche. * restaurant: les repas ne sont pas intéressants, ni appétissants. Service impeccable.
Stayed 1 night in May 2025

6/10 Okay

Kathryn

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

man yin ivan

Travelled with family
Swimming pool was closed down during my visit and parking space is limited
Stayed 1 night in Apr 2025

10/10 Excellent

Muhawenimana

Liked: Cleanliness, staff & service, property conditions & facilities
It s nice
Stayed 1 night in Apr 2025

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities

Room for improvement

The room was clean and the bed was fine however, going into the bathroom there is about a one and a half to 2 inch lip that caused me to stub my toe pretty badly. It seems like something that could be fixed. Also, the parking underground is very small and tight. The service in the restaurant was poor. Had to ask for water, salt and pepper, ketchup, gravy,… Not very attentive. Overall, not the level I would expect a Sheraton to be.
Stayed 1 night in Apr 2025

10/10 Excellent

Geneviève

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

BO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Jenine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not very clean. Bathroom tub didn’t drain properly so showering with water pooling in the tub. Ceiling dirty. Buzzing in the hallway noisy during the night Hotel dated & needs upgrade & good cleaning
Stayed 2 nights in Apr 2025

4/10 Poor

Jing

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom is in bad condition
Stayed 2 nights in Apr 2025

10/10 Excellent

Joe christian

Stayed 1 night in Apr 2025

8/10 Good

Megan

Very clean. Had an issue with someone charging a meal to our room from the restaurant, which is They handled it quickly and professionally.
Stayed 1 night in Apr 2025

8/10 Good

nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff !! clean lobby and nice room with complimentary toiletries and water bottles coffee in the lobby in the morning .. parking is well priced .. restaurant staff very friendly but took a long time to get food, perhaps a little overwhelmed by large group… no pool .
Stayed 2 nights in Apr 2025

6/10 Okay

Tamara

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received my bill from Expedia and saw it was in USD. This was unexpected because the pricing shown during booking did not clearly indicate the currency was USD. As a user in Canada, I anticipated pricing in CAD. Please ensure the currency is explicitly and clearly stated upfront in the future.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2025

6/10 Okay

Gillian

Stayed 2 nights in Mar 2025

10/10 Excellent

Karine

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

James

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
No parking available when we arrived. Very small, difficult for cars to manoeuvre.
Stayed 1 night in Mar 2025