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Four Points By Sheraton Gatineau-Ottawa

3.5 star property

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Photo gallery for Four Points By Sheraton Gatineau-Ottawa

Exterior
Local and international cuisine
Traditional Room, 1 King Bed
Meeting facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
35 rue Laurier, Gatineau, QC, J8X4E9
  • Place, Canadian Museum of History
    ‪2 min walk‬
  • Place, Jacques Cartier Park
    ‪5 min walk‬
  • Place, Byward Market Square
    ‪20 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Points By Sheraton Gatineau-Ottawa

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points By Sheraton Gatineau-Ottawa offers 201 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points By Sheraton Gatineau-Ottawa. During your stay, you're just a quick walk from Canadian Museum of History. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine while dining at L Ardoise
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and hiking/biking trails
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Canadian Museum of History and 4 minutes by foot from Jacques Cartier Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 459 square feet (41 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Gatineau-Ottawa. Parking is available for a fee.

This Gatineau hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
L Ardoise - This restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 22 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 16 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L Ardoise

Things to do

  • 24-hour gym
  • Hiking/biking trails
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 459 square feet of conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 1 2023 to April 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 16 to 22 per person
  • Self parking fee: CAD 22 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 555122, 2026-09-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa
Four Points Sheraton Hotel Gatineau-Ottawa
Sheraton Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau Ottawa
Four Points By Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau-Ottawa Gatineau
Four Points By Sheraton Gatineau-Ottawa Hotel Gatineau

Four Points By Sheraton Gatineau-Ottawa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bar and staff. Breakfast was really good. Had to walk 10 min to get to restaurants and bars but lovely area.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You !
Stayed 1 night in Sep 2025

2/10 Terrible

Connor

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty bathrooms
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ Staff and Service

Check in was very pleasant. Our bathtub drain was clogged and was fixed immediately! Parking was not overpriced. All staff were very professional. Highly Recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Travelled with group
Liked: Amenities
Everything was wonderful, asked for extra towels and other items and they were amazing and fast with it. No issues at all, was wonderful to come stay in Gatineau. Will be return to this hotel again in the future.
Stayed 2 nights in Sep 2025

8/10 Good

Marie-helene

Travelled with group
Liked: Amenities
Like the place, except the fact that there was no microwave in the room. Worst, we have to pay 25$ per day if we want one… sad…
Stayed 3 nights in Sep 2025

8/10 Good

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough lighting in the room, very dark. Love the lighting in the bathroom though.
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ARAME was amazing to deal with. I had travelled a ways before arriving. I arrived at 130pm. My room wasn't ready, she found one available so I could take a nap before a concert I attended while visting Gatineau. She gave me free parking and breakfast for two. My room was spotless and I appreciated the amazing service. Will always come here when I visit Gatineau with my daughter. Many thanks!
Stayed 1 night in Sep 2025

10/10 Excellent

Genevieve

Stayed 1 night in Sep 2025

8/10 Good

Ademola

Stayed 1 night in Sep 2025

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2025

6/10 Okay

Alexei

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, clean and close to everything downtown Gatineau. When I checked in (6pm), the receptionist was not at her desk, came after 2 minutes and didn’t even apologize or say hi, as if she was doing me a favor. The hotel itself was good value for the price. Would come back if the staff was nicer.
Stayed 1 night in Sep 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not up to our expectations.
Stayed 1 night in Sep 2025

8/10 Good

Angel

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The hotel itself was good. We had a nice room and the mattress was comfortable. The main downfall was that the staff was not very friendly or accommodating. They were rude upon check in and overall dismissive. The location was convenient but I’m not sure I’d book there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Philippe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clea. Room , staff very professional
Stayed 1 night in Sep 2025

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 2 nights in Sep 2025

10/10 Excellent

Jo-Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!
Stayed 2 nights in Aug 2025

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Location was a big plus, ~20 min walk from Byward market makes Parliament, food and shopping easily accessible. Along with a great bagel place on the corner. Cleanliness was good, hotel staff was friendly but could’ve been a bit more informational. Room (1 king bed) was excellent comfy and spacious. Parking was extra but a good rate for the area. Would recommend.
Stayed 3 nights in Aug 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Line

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout etait parfait, super service au restaurant Ardoise on va y retourner c'est garantie
Stayed 2 nights in Aug 2025

8/10 Good

shannon, napanee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little surface mold on ceiling in bathroom, floor tiles looked a little chippy and lastly the ceiling fan in bathroom was ineffective and loud. Staff was friendly and helpful. Overall cleanliness was decent. Easy access to downtown Ottawa but without the hustle and bustle.
Stayed 1 night in Aug 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Great staff and nice hotel. Like the location. Only changes I would like would be different showerhead and guest laundry
Stayed 3 nights in Aug 2025

10/10 Excellent

Brice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Anvi

Travelled with family
We were not informed that we have to pay for breakfast. We should have been informed.
Stayed 1 night in Aug 2025

8/10 Good

Grant

Stayed 1 night in Jul 2025