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Holiday Inn Ottawa East by IHG

3.0 star property

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Exterior
Property amenity
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Pool

Explore the area

Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • University of Ottawa
    ‪3 min drive‬
  • Byward Market Square
    ‪5 min drive‬
  • Parliament Hill
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2166)
The price is €181
for 1 room
includes taxes & fees
14 May - 15 May
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

Holiday Inn Ottawa East by IHG

Hotel with free parking, near The Ottawa Hospital General Campus
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ottawa East by IHG. During your stay, you're just a quick walk from St. Laurent Centre. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
  • Pets welcome for a fee
Holiday Inn Ottawa East by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 8148 square feet (757 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East by IHG. Free self parking is available.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Myra's Bar and Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 591 out of 1276 reviews
Rating 8 - Good. 364 out of 1276 reviews
Rating 6 - Okay. 166 out of 1276 reviews
Rating 4 - Poor. 72 out of 1276 reviews
Rating 2 - Terrible. 83 out of 1276 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sherry

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
the heat in my room was terrible. There was 2 thermostats and neither really warmed the room. There is a restaurant but no room service. There is a coffee machine in the tuck shop but even that is not complimentary, you have to pay for a coffee. I stay at Holiday Inn's all over and most offer complimentary breakfast and free coffee in the lobby. I found this hotel to not be customer friendly.
Stayed 3 nights in Jan 2025

8/10 Good

Antonius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Stayed 2 nights in Jan 2025

8/10 Good

Josee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Really enjoyed my stay at this hotel. The only complaint would be that the chlorine in the pool was very strong and made my eyes burn. Staff were great and courteous.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ebhabha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
There was a plumbing issue, but otherwise it was wonderful. We stayed there twice and were very happy both times. Nice and close to the Ottawa General Hispital.
Stayed 1 night in Dec 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kadra

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Stayed 2 nights in Dec 2024

6/10 Okay

zero

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location
Stayed 2 nights in Jan 2025

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a hockey tournament. It was a convient location right off the highway. Lots of dining and shopping near by. The room it's self was a good size and clean. The staff were nice and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
It seems you’ve separated the hockey team rooms from the rest of us, thank you, Thank you for suite upgrade. When we got to our room the door was ajar, I don’t think the card issued worked but didn’t matter
Stayed 1 night in Jan 2025

10/10 Excellent

Howie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Enjoyed the stay. Room was comfortable. Only negative was the quite loud heater. On the other hand, I needed the heater as it was cold during my stay in Ottawa. I appreciated the heat, just that the sound was unfortunate.
Stayed 3 nights in Jan 2025

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like that tge bath tub doesnt drain when you take a shower it drains after
Stayed 4 nights in Jan 2025

10/10 Excellent

Johnathon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times and always please with cleanliness and staff. Location is nice with St.Laurent Mall across the road and Lonestar next door, we didn’t have to drive anywhere! Uber would be cheap to downtown as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Kyle

Stayed 1 night in Dec 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I didn’t even stay.

I didn’t even stay there and I got charge for my room. Grrrr
Stayed 3 nights in Dec 2024

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Marjan

Not
Stayed 2 nights in Oct 2024