The Queen Hotel Philadelphia Pennsylvania

3.5 star property

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

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628 South 5th Street, Philadelphia, PA, 19147
  • Place, Theater of Living Arts
    ‪3 min walk‬
  • Place, Independence Hall
    ‪12 min walk‬
  • Place, Liberty Bell Center
    ‪14 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪13 min drive‬

Room options

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Queen Hotel Philadelphia Pennsylvania

Hotel with a rooftop terrace, near Rittenhouse Square
This smoke-free hotel features a rooftop terrace, concierge services, and free WiFi in public areas. Housekeeping is available on request.
The Queen Hotel Philadelphia Pennsylvania offers 30 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
During your stay at The Queen Hotel Philadelphia Pennsylvania, you're just a quick walk from Theater of Living Arts. Features include free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi in some public areas
  • Services include a concierge and a virtual front desk
  • 14 minutes by foot from Liberty Bell Center and a 4-minute drive from Pennsylvania Convention Center
As a guest of The Queen Hotel Philadelphia Pennsylvania, you'll find a rooftop terrace, concierge services, and an elevator. Public spaces have free WiFi.

This 3.5-star Philadelphia hotel is smoke free.


Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Living room
  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 911542
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Queen Hotel Philadelphia Pennsylvania Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 583 reviews
Rating 8 - Good. 121 out of 583 reviews
Rating 6 - Okay. 43 out of 583 reviews
Rating 4 - Poor. 26 out of 583 reviews
Rating 2 - Terrible. 52 out of 583 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Craig

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My only comment would be that while pets are not permitted on property in fact who should stay in those rooms are dogs and cats
Coffee?!!!
Stayed 3 nights in Oct 2025

6/10 Okay

Javokhir

ok
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Alexa

Travelled with family
They canceled my room the day before i had to leave due to "occupancy issuse"..... maybe stay somewhere where they will actually allow you to stay in the room you booked 3 months in advance
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Peg

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, very comfortable bed, property is in a good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Great neighbourhood. Exactly what I needed!
Stayed 1 night in Oct 2025

6/10 Okay

Philip

Stayed 2 nights in Oct 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Grigory

Stayed 1 night in Sep 2025

8/10 Good

Cory

Unfortunately, I wouldn’t know, couldn’t check-in due to losing my government ID
Stayed 1 night in Oct 2025

10/10 Excellent

Kyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to get this room was great. It's super clean and the shower is great. Can feel the privacy, having to put in the code. I now have the app so I'll decibel be using this more often.
Stayed 1 night in Oct 2025

10/10 Excellent

Evan

Stayed 1 night in Oct 2025

10/10 Excellent

Clarence K.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Clean room and personable service made my stay overly comfortable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and tidy
Stayed 1 night in Oct 2025

10/10 Excellent

Jonas

Stayed 1 night in Oct 2025

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Sep 2025

10/10 Excellent

Grigory

Stayed 1 night in Sep 2025

8/10 Good

Megan

Stayed 1 night in Sep 2025

10/10 Excellent

Dong Ho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

b kushal

It was terrible for me, I was not able to sleep whole night, the room #316 has connection to the main door, where any one goes in/out the door sounds will be echo’s to my room because it right above the main door, I have sent the same to the Hotel team as well on it. Now I’m sleeping in the station because I didn’t sleep whole night because of the noise comes and goes suddenly without my knowledge. If it works please ask for the refund for the room charges, because I was awake whole night on it. Only sorry will not work nor they shifted me to other room, no response from them on it, I was awake and texting the staff people till morning 3:30 am, they told we will be back soon. Till now no manager has connected with has they mentioned a person will contact. Plz pay my Room tarring and extra and I was like a watch guard from the hotel to see who is entertaining and going. I have sent a video as well to the specific team on Sonder. Thanks for asking the feedback.
Stayed 1 night in Sep 2025