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Hyatt Regency Phoenix

4.0 star property

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Photo gallery for Hyatt Regency Phoenix

2 restaurants, breakfast, lunch, dinner served; American cuisine
Meeting facility
Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
122 N 2nd St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪1 min walk‬
  • Place, Mortgage Matchup Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(12 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(121 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Guest Room, Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(101 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(29 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(29 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 2 Queen Beds, Accessible (Shower)

View from room

Room, 2 Queen Beds, Accessible (Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

View from room

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(20 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

  • 172 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed
  • City view

View all photos for Presidential Room, 1 Bedroom

View from room

Presidential Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(41 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Executive Suite, 1 King Bed (High Floor)

View from room

Executive Suite, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed (Parlor)

Suite, 1 King Bed (Parlor)

Suite, 1 King Bed (Parlor)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Suite, 1 Bedroom (General Manager)

  • 124 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Suite (Sedona)

Suite (Sedona)

Suite (Sedona)

  • 251 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • City view

View all photos for Room (Connecting Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Room (Connecting Rooms)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • City view

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About this property

Hyatt Regency Phoenix

Hotel with 2 restaurants, steps from Phoenix Convention Center
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Phoenix. During your stay, you're just a quick walk from Mortgage Matchup Center. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Compass Arizona Grill
  • Full breakfast offered for a fee
  • Wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Phoenix Convention Center and Herberger Theater Center
  • Pets welcome for a fee
Hyatt Regency Phoenix offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 43 square feet (4 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Phoenix. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (43 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1366 out of 1896 reviews
Rating 8 - Good. 294 out of 1896 reviews
Rating 6 - Okay. 132 out of 1896 reviews
Rating 4 - Poor. 47 out of 1896 reviews
Rating 2 - Terrible. 57 out of 1896 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room! Large hotel. Clean and spacious lobby.
Stayed 2 nights in Oct 2025

6/10 Okay

Roy M., sedona

Liked: Cleanliness, staff & service
What a boring looking hotel. Grey on grey. No color
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

6/10 Okay

Victoria

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
When we first got there, the room was dusty on most of the shelving areas. We found a pillow case at the bottom of the bed. Take your own water. Hotel charged $8 dollars for a regular sized bottle. Note: With kids we typically stay at the hyatt for the continental breakfast. This hotel does not offer that. Overall it was a nice stay. ALL staff were helpful and kind.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the rotating restaurant
Stayed 1 night in Oct 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except that the water in the bath was not adequately hot. Mostly lukewarm. Otherwise all else was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Braden

Stayed 2 nights in Oct 2025

10/10 Excellent

Jack, Ft. Carson

Stayed 1 night in Oct 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but well travelled... Fresh towels and maidservice daily without having to ask was nice Shower head limited water pressure irritating but understandable...
Stayed 4 nights in Oct 2025

10/10 Excellent

Jerod

Stayed 1 night in Oct 2025

10/10 Excellent

Suzy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Matthew

Amenities and room set up were great. The significant issue, which is a big one are the bed and pillows. That was all very uncomfortable. I could do without USB ports and more storage if it meant the bed was comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur, Prescott Valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency downtown Phoenix is an excellent place to stay, clean, friendly staff reasonable rates for a downtown location. I’ve stayed there several times and will stay there again when I’m in Phoenix.
Stayed 1 night in Sep 2025

10/10 Excellent

Anais

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff, very clean, comfortable bed, very quiet, beautiful lobby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronda

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick, Queen Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 2 nights in Oct 2025

6/10 Okay

Rachael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was outdated, dirty, and just felt gross. I stay at Hyatt properties all the time and this was by far the worst! Hyatt is a good chain by this hotel has only put money into the lobby and not the rooms. The shower had zero hot water, leaked all night and the bathroom was so disgusting. I would NEVER EVER stay here again. Zero care about the customer.
Stayed 2 nights in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yep
Stayed 2 nights in Oct 2025

10/10 Excellent

Clendon

Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Israel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms need to be remodeled.
Stayed 1 night in Sep 2025

10/10 Excellent

Otis

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We often attend sporting events in downtown Phoenix and this is our go to spot for lodging. Great location and high-quality service.
Stayed 1 night in Sep 2025

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