Hyatt Regency Phoenix

4.0 star property

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Photo gallery for Hyatt Regency Phoenix

2 restaurants, breakfast, lunch, dinner served; American cuisine
Terrace/patio
Lobby
Bar (on property)
Exterior

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪1 min walk‬
  • PHX Arena
    ‪5 min walk‬
  • Chase Field
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(20 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(27 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(93 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 139 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

8.2 out of 10
Very good
(11 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(116 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • 172 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

About this property

Hyatt Regency Phoenix

Eco-certified hotel with 2 restaurants and a fitness center
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Phoenix. During your stay, you're just a quick walk from Chase Field. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Compass Arizona Grill
  • Full breakfast offered for a fee
  • Wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Phoenix Convention Center and Herberger Theater Center
Hyatt Regency Phoenix offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 43 square feet (4 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency Phoenix. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (43 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1308 out of 1838 reviews
Rating 8 - Good. 283 out of 1838 reviews
Rating 6 - Okay. 132 out of 1838 reviews
Rating 4 - Poor. 56 out of 1838 reviews
Rating 2 - Terrible. 59 out of 1838 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the room, the property, restaurants around the area, and the staff was superb!
Stayed 1 night in Apr 2025

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is too crowded
Stayed 3 nights in Feb 2025

10/10 Excellent

Ralph

Liked: Cleanliness, property conditions & facilities
The hotel needs an onsite breakfast option. A restaurant. Not a limited coffee and pastry market. They also need to offer room service. COVID is over. The Hyatt Regency is suppose to be a top tier property!
Stayed 3 nights in Apr 2025

6/10 Okay

Kate

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Elevator madness

Front desk staff was truly amazing and hospitable. Got to the elevators and they weren’t running properly, unfortunately. Hotel staff took us up in service elevator which was very kind. But it took some time to get everyone up in one elevator and it was definitely an inconvenience for us being late to an event. But kudos to the staff for trying to find a solution and do their best to help; they made the best of a bad situation
Stayed 1 night in Apr 2025

8/10 Good

EDLYN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brigette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to convention center
Stayed 4 nights in Apr 2025

8/10 Good

Paula, Canyon Country

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the PHX venue and area was clean and safe.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator not working.
Stayed 1 night in Apr 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Juan Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
The staff amazing !!!
Stayed 1 night in Apr 2025

8/10 Good

Blaine, Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Like the convenience to many venues nesr by. Little noisy and basic. Didnt like thst you had to pay for everything and anything on the property.
Stayed 1 night in Apr 2025

10/10 Excellent

iliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Center of it all

This was a terrific place to stay - right across the street from the convention center and prozimate to many great restaurants!!! The lobby offered comforrable hangout spots and a convenient grab-and-go counter. Would love to visit again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ajithkumar, cupertino

Stayed 3 nights in Apr 2025

10/10 Excellent

Marco Raffael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely I recommend it to any of my friends and family members
Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Liked: Property conditions & facilities
Great location, across from convention center. Lots of bars restaurants in walking distance
Stayed 2 nights in Apr 2025

2/10 Terrible

Kinko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sunde

Travelled with family
Liked: Cleanliness, staff & service, amenities
Phoenix is a great city! Felt very safe. Valet parking was a fair price and very convenient. The hotel is nice but the elevators were having issues and it sometimes took 15 min to get on. The elevators were such an issue that we took the stairs (which were not clearly marked) a few times… TO THE 10th FLOOR!! We would stay here again though (if the elevators are working). The rooms were very clean. We had to ask the front desk for housekeeping to reset our room … then it was done right away. Overall it was a nice stay with a few hiccups.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, scenery, and wonderful service. Zero issues.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer, Tucson

This hotel was in a great location for
Stayed 1 night in Apr 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Updated lobby and bar area
Stayed 2 nights in Apr 2025