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Residence Inn Phoenix Gilbert

3.0 star property

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Photo gallery for Residence Inn Phoenix Gilbert

View from property
Fridge, microwave, stovetop, dishwasher
Property amenity
Exterior
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Hot tub
  • Laundry
  • Gym

Explore the area

View in a map
3021 E Banner Gateway Dr, Mesa, AZ, 85234
  • Superstition Springs Center
    ‪3 min drive‬
  • Cactus Yards
    ‪8 min drive‬
  • Salt River Tubing
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, desk

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(27 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Phoenix Gilbert

Hotel with 9 hot tubs, near Superstition Springs Center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn Phoenix Gilbert offers 100 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mesa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

9 hot tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Residence Inn Phoenix Gilbert, you're just a quick walk from Banner Gateway Medical Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the 9 hot tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • Just a 3-minute drive from Superstition Springs Center and 7 minutes from Cactus Yards
  • Dogs welcome for a fee (restrictions apply)
Residence Inn Phoenix Gilbert offers its guests 9 hot tubs, an outdoor pool, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1060 square feet (95 square meters) and includes conference space. A library, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Residence Inn Phoenix Gilbert. Self parking is free.

This 3-star Mesa hotel is smoke free.

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9 hot tubs
  • Basketball
  • Library
  • Outdoor pool
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,060 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 AM.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Gilbert Phoenix
Residence Inn Phoenix Gilbert
Residence Inn Phoenix Gilbert Hotel
Resince Inn Phoenix Gilbert
Residence Phoenix Gilbert Mesa
Residence Inn Phoenix Gilbert Mesa
Residence Inn Phoenix Gilbert Hotel
Residence Inn Phoenix Gilbert Hotel Mesa

Reviews

Residence Inn Phoenix Gilbert Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 244 out of 339 reviews
Rating 8 - Good. 67 out of 339 reviews
Rating 6 - Okay. 16 out of 339 reviews
Rating 4 - Poor. 6 out of 339 reviews
Rating 2 - Terrible. 6 out of 339 reviews

Reviews

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Deidre

Stayed 3 nights in Apr 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good location close too Phoenix Gateway Airport
Stayed 1 night in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, quiet and clean good staff. Breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Kaylnn

Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 4 nights in Mar 2025

10/10 Excellent

Brittany

Stayed 2 nights in Apr 2025

10/10 Excellent

Marissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main complaints are the tv and the breakfast. The TV guide was on a different time zone and not accurate at all. The breakfast available contained cheese in all hot food and even the muffins and bagels. For someone that does not like cheese it didn't leave many options.
Stayed 1 night in Apr 2025

10/10 Excellent

Dallin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott properties are always a win!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly, Yuma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was exceptionally clean. The beds were firm, yet comfortable. Towels were soft. The breakfast was surprisingly good, with a good variety of different breakfast food. I highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort went above and beyond what was expected of them. Ashley, at the front desk was incredible and helped us with every issue we had and always with a smile. She is the first person we saw when we checked in and again, her smile, friendliness and especially professionalism is amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nelia

Staffs are nice and helpful. Overall the property is clean, the furnishings and the bed are great
Stayed 2 nights in Jan 2025

6/10 Okay

Scott

Stayed 2 nights in Dec 2024

10/10 Excellent

joe

Nice place
Stayed 1 night in Jan 2025

8/10 Good

Lorene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan, Landrum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

We reported blood stain on the sheet. The employees were all surprised they didn’t replace the sheets. We were really shocked We arrived 2/3am so went straight to bed in the morning We reported first thing to inform the bed sheets were not clean at all, they said they would take care of it right away, then we had to report second time as the sheets were not replaced when we got back at 7p. They replaced it on the spot. We waited in the room while replaced it. The employees who were working on Thanksgiving day were all very friendly and totally felt bad for the situation and suggested we report this to manager etc The manager following morning said Expedia will issue refund. Please advise if there is anything you can do to expedite this issue. I’m only writing because we didn’t get the refund for one night of 3 nights we stayed … Thank you
Stayed 4 nights in Nov 2024