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The Clarendon Hotel and Spa

3.5 star property

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Photo gallery for The Clarendon Hotel and Spa

Exterior
Lounge
Outdoor pool, pool cabanas (surcharge), pool loungers
Bar (on property)
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪7 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe King Room

7.6 out of 10
Good
(104 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room w/roll in shower

Deluxe King Room w/roll in shower

Deluxe King Room w/roll in shower

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

King Suite

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queen Room

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe 2 Queen Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe King Room w/ Poolside View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Suite

2 Queen Suite

2 Queen Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe 2 Queen Room w/ Poolside View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Clarendon Hotel and Spa

Hotel in Phoenix with a 24-hour fitness center and a 24-hour front desk
An outdoor pool, a 24-hour fitness center, and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and concierge services. Change of towels is available on request.
The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at The Clarendon Hotel and Spa. During your stay, you'll be within walking distance of Saint Joseph's Hospital and Medical Center. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the pool bar
  • RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the helpful staff
  • 6 minutes by car from Phoenix Convention Center and 7 minutes from Chase Field
  • Dogs welcome for a fee
The Clarendon Hotel and Spa offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the pool bar. A terrace, multilingual staff, and coffee/tea in a common area are also featured at The Clarendon Hotel and Spa. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3.5-star Phoenix hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 4 floors
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 413 out of 1016 reviews
Rating 8 - Good. 188 out of 1016 reviews
Rating 6 - Okay. 176 out of 1016 reviews
Rating 4 - Poor. 108 out of 1016 reviews
Rating 2 - Terrible. 131 out of 1016 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

F Scott

Stayed 1 night in Jun 2025

10/10 Excellent

alberto

Stayed 2 nights in Jun 2025

6/10 Okay

Crystal V

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Alicia

Stayed 1 night in Jun 2025

6/10 Okay

Natasha

Travelled with partner
Disliked: Cleanliness, amenities
Love the hotel vibes just need a little more maintenance done around the property and rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Shakyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kimberly

Liked: Cleanliness, room comfort
A little disappointed . Last time i stayed i had a hot breakfast and robes in room. Not the cas e thos time staff was friendly
Stayed 2 nights in Jun 2025

8/10 Good

Shayla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff, were all super nice and friendly. No on-site restaurant, but still advertised it. The first room we had, the AC was broken, they moved us and gave us the option to keep both rooms. The pool was great and the cleaning staff did an excellent job
Stayed 2 nights in Jun 2025

2/10 Terrible

Brianna

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The Clarendon is advertised as an adult only hotel but that's inaccurate. There were children staying there throughout our stay and they also left pool toys in the pool that stayed there throughout our stay. The pool was not as pictured and was heated when it's over 100 degrees outside so the water was warm rather than refreshing. Upon check in we were informed that the restaurant and bar were closed for the summer so no options on site for food or drinks.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jaila

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend way ran down with cheap cover ups. The bar and restaurant were closed. Bedding was dirty we didn't even stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

James, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Holly

Travelled with group
Liked: Cleanliness, property conditions & facilities
I hated the modern room decor
Stayed 1 night in Mar 2025

10/10 Excellent

James, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Nothing but great things to say about this oasis near the heart of a busy city. Great rooms, people, pool and bar. If your staying anywhere else, you are missing out on the magic.
Stayed 1 night in Jun 2025

10/10 Excellent

Hillarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Scott

Travelled with partner
Used to love going here. Spent my first night in PHX with my future husband there, and was a milestone bday. We would visit regularly to swim and we know many staff members, one is our old roommate. We were recently denied service despite booking a room and pre paying for the room. The two women working night shift would not allow any other form of payment when my Canadian visa debit card was not working with the Clarendon's debit/credit ready (postal code vs zip code error). Tried to find a solution, when they flipped modes and said "we don't want people like you here, get out of our face" when I got my partner on the phone at work to provide his B of A credit number. They were miserable and awful people. It's sad We will NEVER return with, as the "ladies" at the front desk said, "people like this" working at Clarendon. Despicable and utter harassment. Most important, discrimination. How do you suppose I paid for my room prior to entering the hotel if I'm "unhoused"? So you don't want money, if it's from "certain kinds of people"?... I have a career, a house and much more. The assumption that I am anything else is insulting (stop making assumptions about total strangers), I am alternative and will not dress like a cute little woman just to get better service. Disgusting and devastated at this lack of humanity from a place in our hood that MEANT so much to us, especially me as a disabled person that needs to swim frequently to maintain mobility.
Stayed 1 night in May 2025

10/10 Excellent

Kingsley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Gym and hot tub are awesome
Stayed 1 night in May 2025

8/10 Good

Gabriel

Stayed 2 nights in May 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Is the good place for vacation
Stayed 2 nights in May 2025

8/10 Good

Lisa, SAN TAN VALLEY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would rate this hotel as a three-star, not a four-star. I love the fact that the walls were cement and therefore kept out sound. We didn't have to worry about being woken up by people shuffling up and down the hallways. But, the bathroom lighting was way too dim, the sink sprayed slightly outward, getting my pants wet. We ended up putting a rag in the sink and that actually helped. I expected more for breakfast being that this was a four-star hotel. Nothing but instant hot cereal, cheap muffins, and a few apples and oranges along with an instant coffee machine. The room was clean, and the bed was comfortable overall. The pool area was really nice. Would have been nice to have an ice maker on each floor. The ice is downstairs in the pool area, so if you are staying on one of the upper floors, It is pretty inconvenient. The staff were really nice and helpful and the restaurant was really delicious. Definitely recommend that. Our card entry to our room quit working 30 minutes before we had to check out. The spa only books for individuals, so if you wanted to have a couple's spa that will not work. Just important to keep in mind the good with the bad here.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was great like always
Stayed 1 night in May 2025

2/10 Terrible

Natasia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t go back

The staff is very friendly and welcoming. Our issues started with the room. There was no remote for the tv, the shower curtain had multiple stains on it from who knows what, outlet cover in bathroom was broken, the lamp shade cracked and ripping. The room did not feel clean fully. Our shower ran out of hot water and the bathroom sink faucet pressure was low and didn’t spray correctly. The pool area is nice but there are cracks and missing concrete on the sides of pool. I was recently advised this hotel went under renovation but the nicest part of it is the hotel. Overall a very disappointing experience and I’m not sure how they get away charging $100 for incidentals when they can’t provide fully working, not broken or missing objects in the room.
Stayed 1 night in May 2025

2/10 Terrible

kristen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were disgusting, bed was filthy, furniture old, the shower curtain was dirty and sour smelling, HAD COCKROACHES. Behind the bed and in corners dirty with crumbs and dirt. Rooms smelled like smoke and weed. Had to wash all contents of my suitcase even got home. A terrible stay.
Stayed 2 nights in May 2025

10/10 Excellent

Monipak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025