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The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property

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Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

Property amenity
Exterior
Restaurant
Outdoor pool, pool cabanas (surcharge)
Suite, Multiple Beds, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Barrow Neurological Institute
    ‪19 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Place, Heard Museum
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Clarendon Hotel & Spa, BW Signature Collection

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a hot tub are onsite. Change of towels is available on request.
The Clarendon Hotel & Spa, BW Signature Collection offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the pool at The Clarendon Hotel & Spa, BW Signature Collection. During your stay, you'll be within walking distance of Saint Joseph's Hospital and Medical Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Amenities include a front-desk safe, a computer, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Saint Joseph's Hospital and Medical Center and a 2-minute drive from VA Hospital & Medical Center
  • Dogs welcome for a fee
The Clarendon Hotel & Spa, BW Signature Collection offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour fitness center, a terrace, and multilingual staff are also featured at The Clarendon Hotel & Spa, BW Signature Collection. Free self parking is available.

This 3.5-star Phoenix hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Pied Piper - Onsite bistro.
Pied Piper - This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pied Piper
  • Pied Piper

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel & Spa, BW Signature Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 184 out of 435 reviews
Rating 8 - Good. 73 out of 435 reviews
Rating 6 - Okay. 90 out of 435 reviews
Rating 4 - Poor. 38 out of 435 reviews
Rating 2 - Terrible. 50 out of 435 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Loyen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
It a cute hotel with amazing staff. Has the cutest little bar and restaurant. The pool and hot tub are amazing. Free covered parking. Felt safe staying by myself. And breakfast every morning as well!
Stayed 4 nights in Jan 2026

8/10 Good

Therese

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Oct 2025

8/10 Good

Kyle

Stayed 1 night in Feb 2026

6/10 Okay

Todd

Liked: Staff & service
Th
Stayed 1 night in Feb 2026

6/10 Okay

J ames

Stayed 2 nights in Feb 2026

8/10 Good

sandra

Travelled with family
Room was spotless, cleaned daily. Bed was super comfortable. Best part was the unique decor. Furnishings were contemporary and the huge prints had bold colors and odd subjects.
Stayed 4 nights in Jan 2026

2/10 Terrible

Serena

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down. Cracked mirrors, not even hand soap in the bathroom, cracked mirrors and torn wallpaper, mold in the room, dirty in general. Staff was nice. But honestly how this is a “spa” and what that suggests is a joke.
Stayed 1 night in Jan 2026

10/10 Excellent

Joyce

Stayed 1 night in Jan 2026

10/10 Excellent

Omar Humberto

Liked: Cleanliness, amenities
It was clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
All of it stood out especially the young MP lady that helped me get transportation back to the airport after my preplanned transportation didn’t show up.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mignonne, Hereford

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the property was quite
Stayed 1 night in Jan 2026

6/10 Okay

Rebecca

Liked: Staff & service
Yes room was a little out dated but clean the staff was very nuce and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Mark, Evergreen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Stayed 1 night in Jan 2026

8/10 Good

Troy

Great spacious room
Stayed 1 night in Jan 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service
The room was nice staff was nice
Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, staff & service
It was okay. Dated. Comforter was old and lumpy but the linens were clean. Room was deodorized with something "powder fresh" if you like that. The electrical outlet in the bathroom didn't work. There were add on charges, so not as inexpensive as it seems at first glance.
Stayed 2 nights in Jan 2026

10/10 Excellent

Corey

Stayed 2 nights in Jan 2026

8/10 Good

Nikelie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! We really enjoyed the pool area and the breakfast. The room was slightly older/beat up but the beds were very comfy and we felt safe. Best part of the experience was the staff. They were all very attentive, kind, and professional. Would recommend you to anyone visiting Phoenix!
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, big bed, got a free bday upgrade for our room. Close to plenty.
Stayed 1 night in Jan 2026

8/10 Good

Evangeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A few things require attention but overall great stay.
Stayed 1 night in Jan 2026

6/10 Okay

Karen

Stayed 1 night in Jan 2026

6/10 Okay

Garrett

Travelled with family
Disliked: Staff & service
Cleanness of the rooms and better service in the food dining areas
Stayed 1 night in Jan 2026