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Avista Hideaway Phuket Patong - MGallery

5.0 star property

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3 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, premium bedding, down duvets, minibar
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Daily buffet breakfast (THB 530 per person)
Deluxe Room, Pool Access, 1 King Bed | Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪16 min walk‬
  • Place, Bangla Road
    ‪5 min drive‬
  • Place, Jungceylon Shopping Center
    ‪5 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪46 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Hideaway Suite, Private Pool, 1 King Bed

Hideaway Suite, Private Pool, 1 King Bed

Hideaway Suite, Private Pool, 1 King Bed

  • 145 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Whirlpool Bath, 1 King Bed

Premier Room, Whirlpool Bath, 1 King Bed

Premier Room, Whirlpool Bath, 1 King Bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed

Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed

Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool Access, 1 King Bed

Deluxe Room, Pool Access, 1 King Bed

Deluxe Room, Pool Access, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed

Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed

Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed

8.0 out of 10
Very good
(6 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Pool Access & Whirlpool Bath, 1 King Bed

Premier Room, Pool Access & Whirlpool Bath, 1 King Bed

Premier Room, Pool Access & Whirlpool Bath, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Room, 1 King Bed & 1 Queen Bed

Deluxe Family Room, 1 King Bed & 1 Queen Bed

Deluxe Family Room, 1 King Bed & 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Premier Room, Ocean View, 1 King Bed

Premier Room, Ocean View, 1 King Bed

Premier Room, Ocean View, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Avista Hideaway Phuket Patong - MGallery

Luxury resort with 3 restaurants and 3 outdoor pools
Along with 3 restaurants, this resort has 3 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Additionally, 3 poolside bars, 5 bars/lounges, and 3 swim-up bars are onsite. Housekeeping is available on request.
Avista Hideaway Phuket Patong - MGallery offers 150 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Avista Hideaway Phuket Patong - MGallery. During your stay, you'll be within walking distance of Freedom Beach. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with ocean views at Sizzle Rooftop Restaurant, one of the property's 3 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with massages, body wraps, or body scrubs at Aqua Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • 11 minutes by foot from Freedom Beach and a 4-minute drive from Patong Beach
  • Free local-area and beach shuttle service
Avista Hideaway Phuket Patong - MGallery offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Avista Hideaway Phuket Patong - MGallery. An area shuttle within 1 kilometers and a beach shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Patong resort.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Sizzle Rooftop Restaurant - Overlooking the ocean, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Vista Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Tambu Indian Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • Free beach shuttle
  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 530 for adults and THB 265 for children
  • 3 poolside bars
  • 3 restaurants
  • 3 swim-up bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sizzle Rooftop Restaurant
  • Tambu Indian Restaurant
  • Vista Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Dining table
  • Free area shuttle
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 100% renewable energy
  • 15 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 2000 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Avista Hideaway Phuket Patong - MGallery offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Hideaway Phuket Kathu
Avista Hideaway Resort Phuket Kathu
Avista Phuket Hideaway
Hideaway Resort Phuket
Phuket Avista Hideaway
Avista Hideaway Resort & Spa Patong, Phuket
Avista Hideaway Resort Phuket Patong
Avista Hideaway Resort Phuket
Avista Hideaway Phuket Patong
Avista Hideaway Phuket
Avista Hideaway Phuket Patong MGallery Sofitel Hotel
Avista Hideaway Phuket MGallery Sofitel Hotel
Avista Hideaway Phuket Patong MGallery Sofitel
Avista Hideaway Phuket MGallery Sofitel
Avista Hideaway Phuket Patong MGallery By Sofitel
Avista Hideaway Phuket Patong MGallery Sofitel Resort
Avista Hideaway Phuket MGallery Sofitel Resort
Avista Hiaway Phuket MGallery

Reviews

Avista Hideaway Phuket Patong - MGallery Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff and service! Not walkable to anywhere. Beware of the Taxi mafia that operates outside the hotel and can act rather threatening to tourists even with small children present !
Stayed 6 nights in Jul 2025

10/10 Excellent

Chanphaneth

Stayed 3 nights in Jul 2025

10/10 Excellent

Destiny

Stayed 5 nights in Apr 2025

10/10 Excellent

Juan

Stayed 3 nights in Jun 2025

10/10 Excellent

Keantae

Great experience
Stayed 3 nights in Jun 2025

6/10 Okay

Timi

Swimming pools and food were great, the restaurants are 5 star. Unfortunately the pool bar didn't know how to make Bloody Mary and played awful music most time. Room was mouldy, not well maintained, air con made us sick, no ceiling fan option, showers are broken. Staff were kind and lovely, did their best. Lost item was not found, friend left gift on reception under our name and room number, also not found. Overall it's a really beautiful hotel, wish it was maintained well. The management kindly compensated us with a dinner. I do recommend it for short stay, we stayed 8 night was too long probably.
Stayed 8 nights in Jun 2025

10/10 Excellent

Heikal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a nice pool villa upon checking in. Excellent room, service, meals, view, location in Patong etc.
View from lobby
Stayed 4 nights in Jun 2025

2/10 Terrible

Alejo

I was charged 2 times, i had paid for my stay and after i left yo charged me again !! I would like you to pay my credit card the doble charge that you did.
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Stayed 4 nights in Jun 2025

10/10 Excellent

Kathleen, Waterford

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on beautiful grounds and the staff are beyond helpful and friendly. The issue we had is that is so moist in the grounds that either you have to turn the A/C up really high (meaning it’s freezing in your room) or your floor becomes literally wet to walk on. They need a serious dehumidifier system installed. Otherwise a beautiful hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Danya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Avista was great !! 10mins from patong busy street. Grounds were great service and hotel staff were amazing !!! 10/10
Stayed 1 night in Jun 2025

10/10 Excellent

Leela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very pretty. good food
Stayed 4 nights in May 2025

10/10 Excellent

Ashini

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Young Hwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I originally booked Avista Hideaway for just 4 nights and 5 days, but we loved it so much that we extended our stay to a full month. From the moment we arrived, we were warmly welcomed by Usha, who gave us a lovely tour and even arranged an early check-in. She was so kind and welcoming throughout our entire stay.The front desk team were always helpful and attentive, and the housekeeping staff went above and beyond to ensure our comfort throughout our stay. The resort’s landscape is stunning—lush greenery surrounds the property, offering serene views of the ocean and a peaceful atmosphere that made us feel far removed from the hustle and bustle of Patong, even though it's conveniently nearby. The complimentary shuttle service made it easy to enjoy both tranquility and the vibrant energy of the town. Breakfast was always a delight, with kind and attentive service each morning, greeted with warm and friendly smiles.We also appreciated the spacious, clean, and well-equipped gym, which was a great bonus for longer stays. Another highlight was having two renowned Phuket restaurants—Sizzle and Tambu—right on-site. We had some truly memorable meals without ever needing to leave the resort. Avista Hideaway was the perfect blend of relaxation, comfort, and convenience. It exceeded our expectations in every way, and we’re already looking forward to returning!
Stayed 6 nights in May 2025

10/10 Excellent

Young Hwa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My partner and I originally booked Avista Hideaway for just 4 nights and 5 days, but we loved it so much that we extended our stay to a full month. From the moment we arrived, we were warmly welcomed by Usha, who gave us a lovely tour and even arranged an early check-in. She was so kind and welcoming throughout our entire stay.The front desk team were always helpful and attentive, and the housekeeping staff went above and beyond to ensure our comfort throughout our stay. The resort’s landscape is stunning—lush greenery surrounds the property, offering serene views of the ocean and a peaceful atmosphere that made us feel far removed from the hustle and bustle of Patong, even though it's conveniently nearby. The complimentary shuttle service made it easy to enjoy both tranquility and the vibrant energy of the town. Breakfast was always a delight, with kind and attentive service each morning, greeted with warm and friendly smiles.We also appreciated the spacious, clean, and well-equipped gym, which was a great bonus for longer stays. Another highlight was having two renowned Phuket restaurants—Sizzle and Tambu—right on-site. We had some truly memorable meals without ever needing to leave the resort. Avista Hideaway was the perfect blend of relaxation, comfort, and convenience. It exceeded our expectations in every way, and we’re already looking forward to returning!
Stayed 5 nights in May 2025

10/10 Excellent

Juwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

lucia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was Amazing!! the place looks way better in person than in pictures. Although as we checked in our minibar was not clean (open things in the fridge) and the bathroom tub had hairs, which let us think the room was not finish cleaning, we reported to the front desk and there were calm about it. but overall the service, restaurants and else was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Luna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the restaurants were incredible!! The staff were so nice and helpful with everything. The hotel made my first trip to Thailand unforgettable.
Stayed 9 nights in Mar 2025

10/10 Excellent

Andrea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes out their way to accommodate you
Stayed 4 nights in May 2025

10/10 Excellent

Pema

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is THE BEST HIDEAWAY resort.
Stayed 3 nights in Apr 2025

6/10 Okay

James

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Needs improvement

Overall poor service, the room itself had potential but wasn’t fully clean and was a bit dated (for example the shower flooded) the pool had dirty towels everywhere and the buggies never came when we ordered them front desk never answered the phone - good breakfast spread though
Stayed 2 nights in Apr 2025

4/10 Poor

bonnie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
poor service attitude of staff
Stayed 4 nights in Apr 2025