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Country Cascades Waterpark Resort

3.5 star property
VIP Access

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Photo gallery for Country Cascades Waterpark Resort

Relax in a spacious room with a bathtub, a comfortable bed, and a mountain view.
Property video
Guest rooms feature a standard door and a designated kids' area with a window and vines.
Relax by the resort's large, winding pool surrounded by lounge chairs and umbrellas, with a water slide and play area nearby.
Step into a stylish lobby with a spiral staircase, comfortable sofa, and decorative touches.

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

Map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪6 min walk‬
  • LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(71 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

Signature Room

Signature Room

9.4 out of 10
Exceptional
(34 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Family Penthouse

Family Penthouse | Living area

Family Penthouse

8.6 out of 10
Excellent
(35 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite)

8.8 out of 10
Excellent
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(155 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

1 bedroom, pillow-top beds, in-room safe, desk

Family Studio Suite

8.2 out of 10
Very good
(24 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Club Room

Club Room

Club Room

9.2 out of 10
Wonderful
(51 reviews)
  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Balcony, Poolside

Family Room, Balcony, Poolside | Balcony

Family Room, Balcony, Poolside

9.0 out of 10
Wonderful
(81 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

Relax by the central pool surrounded by slides, a water play area, and lounge chairs.

The Resort at Governor's Crossing

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, (1599)
The price is €323
for 1 room
includes taxes & fees
17 Aug - 18 Aug
The Resort at Governor's Crossing

About this property

Country Cascades Waterpark Resort

Family-friendly hotel with 2 restaurants and free water park access
This hotel features 2 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Country Cascades Waterpark Resort's great location. During your stay, you're just a quick walk from Island at Pigeon Forge. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include convenience store, a gift shop, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 5-minute walk from The Comedy Barn Theater and 9 minutes by foot from Island at Pigeon Forge
There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. Public spaces have free WiFi. Country Cascades Waterpark Resort offers its guests a complimentary water park, a waterslide, and an indoor pool. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Country Cascades Waterpark Resort. Limited free parking is available on a first-come, first-served basis. A complete renovation of Country Cascades Waterpark Resort was completed in January 2023.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 14 and close October 18.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1429 out of 2197 reviews
Rating 8 - Good. 422 out of 2197 reviews
Rating 6 - Okay. 193 out of 2197 reviews
Rating 4 - Poor. 87 out of 2197 reviews
Rating 2 - Terrible. 66 out of 2197 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michele

Travelled with family and small children
Disliked: Cleanliness
Had kid rides on the inside but my son could not go down the slide because he was not 36 inches.
Stayed 2 nights in May 2025

6/10 Okay

Tabitha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was ok. Asked for towels and trash to be taken out 2 times and no one ever showed up even saying they would. We had to use towel from previous night. Other wise everything else was fine.
Stayed 2 nights in May 2025

10/10 Excellent

Margate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay I would recommend the hotel and thanks to a staff worker named Eli
Stayed 5 nights in Apr 2025

8/10 Good

Halie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and upgraded our room because our teenage daughter weren't comfortable in the bunk beds made for smaller children. They had no problem accommodating us which made our stay and experience much better. It is nice to stay at a hotel that has great customer service and wants to make their customers comfortable and happy. This is not always the case anymore for some hotel chains. Thank you so much for your great service and caring about the comfort of your customers.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mercedes

Stayed 2 nights in Apr 2025

4/10 Poor

Sondra

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
As soon as you walked in the rooms smelled so old. It’s was not clean well. Also, next morning woke up to ants all over snacks.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristinia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Amenities, property conditions & facilities
This was a fun hotel for anybody young or old.
Stayed 2 nights in Apr 2025

8/10 Good

Valued

Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good. Liked the waterslide options and that it wasn’t an overwhelmingly large property. I didn’t like that we couldn’t even have housekeeping come in to make up beds and remove dirty towels without an additional fee
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Just Okay

Left a lot to be desired for this to be a resort. Most everything was an additional fee. Small rooms. New indoor waterpark was nice but all slides are not open all day. Waterpark staff was super nice with kids, especially Kori! Jonathan at kids crafts was great.
Stayed 4 nights in Apr 2025

4/10 Poor

shelly

I felt I was charged to much for the Wednesday night stay
Stayed 3 nights in Apr 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Stanley

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but fun

I chose this hotel because of the water slides and their online portal said everything was open including the outdoor slides but when we got there they said the slides were only open on the weekends at the moment. The indoor slides were open thankfully but online it said they were open until 11pm but when we got there the front desk informed us that they would only be open until 6pm giving us only about an hour. The arcade upstairs and bowling was fun and the rooms were comfortable even though they were quite dated. It was great for a one night 2 day trip like we had but I probably wouldn’t stay again as an adult. It’s a great place to take the kids but the water activities weren’t as “adult friendly”.
Stayed 1 night in Apr 2025

10/10 Excellent

Jarvis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Bessie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the water park on site and clean room.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marilyn

Stayed 3 nights in Apr 2025

10/10 Excellent

Jodi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids
Stayed 2 nights in Apr 2025

8/10 Good

Adriene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025