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Can Aulí Luxury Retreat

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Photo gallery for Can Aulí Luxury Retreat

Terrace/patio
Property video
Lobby sitting area
Reception
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Mallorca, 40, Pollenca, Mallorca, 07460
  • Place, Museu de Pollença
    ‪2 min walk‬
  • Place, Church of Our Lady of the Angels
    ‪3 min walk‬
  • Place, Placa Major
    ‪3 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Terrace/patio

Deluxe Room, Terrace

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft

A modern hotel room with a sofa, a bed with a grey blanket, a bedside table with a lamp, and a wall-mounted artwork.

Loft

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A neatly made bed with a large brown pillow, a white pillow, and a grey blanket. There is a framed artwork on the wall above the bed, a small table with a lamp and a speaker, and a white bedside table.

Standard Room

10.0 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Atelier

A modern bedroom with a bed, a sofa, and a small table.

The Atelier

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Can Aulí Luxury Retreat

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a steam room, spa services, and 24-hour room service.
Can Aulí Luxury Retreat offers 21 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Pollença hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include sports massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology.
Our customers tell us they can't get enough of the helpful staff at Can Aulí Luxury Retreat. During your stay, you're just a quick walk from Museu de Pollença. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and bike rentals
  • 8 minutes by car from Pollensa Port and 13 minutes from Alcúdia Port
  • Airport shuttle service available for a fee
Can Aulí Luxury Retreat offers its guests a steam room and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Can Aulí Luxury Retreat. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Pollença hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.
Can Aulí Gastro Bar - This bistro serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Can Aulí Gastro Bar

Things to do

  • Bicycle rentals
  • Ecotours
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas
  • Reusable tableware

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 11 and February 1.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Can Aulí Luxury Retreat
Can Auli Retreat Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel
Can Aulí Luxury Retreat - Adults Only Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel Pollensa

Can Aulí Luxury Retreat Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 88 out of 98 reviews
Rating 8 - Good. 8 out of 98 reviews
Rating 6 - Okay. 2 out of 98 reviews
Rating 4 - Poor. 0 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, warm and professional staff members and WHAT a lovely breakfast!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully designed hotel with great breakfast. The service and personelle is very friendly but not quite the level one would expect from a hotel like this - attentiveness and availability could be improved.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Fantastic food both breakfast and dinner.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Benjamin Dowling

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and very friendly staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and it was in a great location.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic hotel in a beautiful little City
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Robin James

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were very friendly. The breakfasts were a highlight.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

alison

Liked: Cleanliness, amenities, property conditions & facilities
Spectacular. The smiling helpful staff, the beautiful accommodation, the amazing breakfast!
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Lulu

Liked: Amenities
Perfect stay and very competent staff
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel in an excellent location near to the town centre and restaurants.
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Alun

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel. Staff genuinely could not do enough to help. Attention to detail was superb
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has only a very few rooms, with amazing staff and service.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Amazing stay
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fabulous! Good choice and lovely to have an open kitchen.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel in a beautiful part of Majorca. Hotel is so nice and quiet (being adults only) and due to location. Staff are very attentive. Breakfast options good too.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Gorgeous property tastefully decorated. Very peaceful and relaxed atmosphere. Excellent staff
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning place !

A fabulous stay ! The service was outstanding… The location amazing Everything about it was wonderful !
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed Short Stay

This is a lovely relaxing hotel. The staff are amazing helpful and friendly. Wish we could have stayed longer.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean, really excellent service. The staff is very attentive, a rich and indulgent breakfast. A quiet area and at the same time close to interesting sites with very good restaurants within walking distance.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at this hotel. The atmosphere was warm and welcoming, but what truly made the experience special was the amazing staff. Everyone was incredibly friendly, helpful, and went the extra mile throughout our visit. Their attention to detail and genuine hospitality made us feel truly cared for.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing gem worth staying in this idyllic town

From start to finish we had the most amazing 4 days staying in this boutique hotel - the staff were outstanding and friendly and couldn’t have done more to make our stay as comfortable as possible
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Ayshea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simply beautiful and so stylish. The pool is small but perfect for a cooling dip. We thoroughly enjoyed our short stay and would love to return!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little boutique hotel. Very kind staff
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is this retreat so aesthetically pleasing, the staff and service are top notch. I would recommend this place and definitely return
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved to stay at Pollença, great little town! The hotel was awesome and the staff is helpful in every way possible, they really go the extra mile. Rooms are very comfortable! The house is beautiful.
Stayed 3 nights in May 2023

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