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 Mallorca Island •1 Room
 Mallorca Island • 1 Room
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BG Caballero

4-star property
Carrer de Neopatria, 3, Palma de Mallorca, Mallorca (01) 562 1066
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4.2 out of 5
Very good!
See all 43 ebookers Reviews

"Nice hotel in a great location. Cleaners and waitresses are very friendly and helpful. Reception staff and management seemed rather cold with us. We s ... " More

By a verified traveller on Thu 30 Sep 2021

Points Of Interest

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Standard Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double or Twin Room, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at BG Hotel Caballero.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body treatments, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Local-area, casino and theme park shuttle service available for a fee

BG Hotel Caballero ratings based on 43 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BG Hotel Caballero

Everyone (28) Couples (5) Family (2) Other (1)
4 out of 5
Nice hotel in a great location. Cleaners and waitresses are very friendly and helpful. Reception staff and management seemed rather cold with us. We stayed here for 12 days and management said hello once from the entrance of the dining hall, where they were everyday saying hello to other guests. When checking in at reception, the staff spoke little English and made no effort to inform us of the facilities and amenities on offer at the hotel, never mind a map or introduction to the area and public transport! Food is delicious and a good range, I think a bit more of a varied range would be better though. We stayed in the old rooms (non-superior) and overall it was clean but there was a lot of dust and I cleaned the air-con, ceiling fan, balcony and bedside tables myself! The bathroom was like a dark and dingy prison cell! The walls are very thing and we heard everything our neighbouring guests were doing… Two small elevators available which are just not enough for all the guests. A lot of frustration was felt due to this matter from ourselves and other guests especially those with luggage. Pool areas are great, minus the same album playing on repeat, tormenting the sunbathers, including myself. For god sake change the music regularly! There was barely any entertainment or night life in the hotel. When there was it was barely lit up as if they didn’t want people to come to begin with. Dining room got VERY busy and crowded at times, often at full capacity.

Posted by , from Blyth on 30 Sep 2021

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5 out of 5
All i can say is EXCELLENT for everything, staff, food, quality, location, ect….

Posted by on 23 Aug 2021

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Comment from Hotel Management

3 Sep 2021 by Hotel Caballero

Thank you for your rating and recommendation. We are pleased that you are satisfied with your stay at the Hotel Caballero. We wish it wasn't his last time here and see you soon. Please do not hesitate to contact us if you have any questions. Greetings from Mallorca.

5 out of 5

Posted by on 2 Aug 2021

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4 out of 5

Posted by on 25 Jul 2021

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5 out of 5

Posted by on 18 Mar 2019

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5 out of 5

Smart, efficient hotel, very convenient for beach

Pros: Being adults only meant everywhere was calm and relaxing. Having buses every ten minutes into Palma was excellent.
Cons: Nothing.
Location: Apart from walking locally, we mainly used the Caballero as a base for exploring Palma city, but we did enjoy the on site facilities.
We arrived using local buses from Palma. Our room was ready an hour earlier than expected which gave us more freedom on our first day. The public areas are calm and attractive. our room was spotless with all the expected facilities. Breakfast was particularly good with a wide range available even though the hotel was very busy and we came down at different times. Drinks at the bar were reasonable and the dance entertainment had three very talented members although it would have been better to have someone to introduce them and help to set the atmosphere.

Posted by , from Cotswolds on 23 Sep 2016

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5 out of 5
War ein schöner Aufenthalt.

Posted by on 7 May 2024

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5 out of 5

Posted by on 8 Oct 2023

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4 out of 5

Posted by on 4 Jun 2023

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4 out of 5
Preisleistung

Posted by on 17 May 2023

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About the BG Caballero

Location Carrer de Neopatria, 3, Palma de Mallorca, Mallorca 7610

Property Features

  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Area shuttle, theme park shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Steam room in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caballero Hotel
  • Caballero Playa de Palma
  • Hotel Caballero
  • Hotel Caballero Playa de Palma
  • Caballero Hotel Playa De Palma, Majorca
  • Caballero Hotel Playa De Palma Majorca

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.