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Hotel Saratoga

4.5 star property

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Premium bedding, minibar, in-room safe, desk
Creator video - submitted by Pack&Travel
3 outdoor pools, pool umbrellas, pool loungers
Reception
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Paseo de Mallorca, 6, Palma de Mallorca, Mallorca, 7012
  • Place, Es Baluard Museum of Modern and Contemporary Art
    ‪2 min walk‬
  • Place, Paseo Maritimo
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪9 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

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Deluxe Double Room

9.0 out of 10
Wonderful
(101 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

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Junior Suite

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite

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Design Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room

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Comfort Double Room

9.0 out of 10
Wonderful
(41 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite (3 Adultos)

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Junior Suite (3 Adultos)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (2 adultos + 1 niño)

Premium bedding, minibar, in-room safe, desk

Junior Suite (2 adultos + 1 niño)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (2 adultos + 2 niños)

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Junior Suite (2 adultos + 2 niños)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Design Suite (3 adultos)

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Design Suite (3 adultos)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Design Suite (2 adultos +1 niño)

Premium bedding, minibar, in-room safe, desk

Design Suite (2 adultos +1 niño)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Design Suite (2 adultos + 2 niños)

Premium bedding, minibar, in-room safe, desk

Design Suite (2 adultos + 2 niños)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

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Deluxe Double Room, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

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Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite (3 adultos + 1 niños)

Premium bedding, minibar, in-room safe, desk

Design Suite (3 adultos + 1 niños)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Saratoga

Luxury hotel with 2 restaurants and 3 outdoor pools
Along with 2 restaurants, this smoke-free hotel has 3 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Hotel Saratoga offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of Hotel Saratoga's great location. During your stay, you're just a quick walk from Feixina Park. You'll find features like free WiFi in public areas, plus 3 outdoor pools and 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with facials, body treatments, or body wraps at Velis
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Es Baluard Museum of Modern and Contemporary Art and 11 minutes by foot from Cathedral of Santa Maria of Palma
As a guest of Hotel Saratoga, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1399 square feet (130 square meters) and includes a conference center. A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Saratoga. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
L'Àtic Restaurant - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
1962 Café & Gastrobar - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Saratoga Sky Bar - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (EUR 16.50 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19.80 for adults and EUR 9.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 1962 Café & Gastrobar
  • L'Àtic Restaurant
  • Saratoga Sky Bar

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (1,399 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.8 for adults and EUR 9.9 for children
  • Covered self parking fee: EUR 16.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Saratoga Palma de Mallorca
Saratoga Palma de Mallorca
Hotel Saratoga Hotel
Hotel Saratoga Palma de Mallorca
Hotel Saratoga Hotel Palma de Mallorca

Hotel Saratoga Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 699 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 6 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in the center of Palma and close to many restaurants and activities. It was walkable to so much. Parking was a bit difficult, but they do have parking garages near by that are not affiliated with the hotel. The bed was very comfortable. There are multiple beautiful pools to enjoy. The breakfast was a bit pricy, so we didn’t get it. It was a buffet with many options it appeared. We had a nice balcony overlooking the pool. I would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Ian, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

alan

Stayed 1 night in Sep 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lovely staff and great service
Stayed 3 nights in Sep 2025

8/10 Good

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 3 nights in Sep 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay as a group of young women. Perfect location, fun and polite staff and lovely breakfast too. We'll be back xx
Stayed 3 nights in Sep 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 2 great nights at the hotel which is a very central base for all the attractions and restaurants in Palma. Lots of beds at the downstairs pool. Roof top pool had amazing views but was quite small and busy but we still enjoyed it. Great breakfast options. Car parking option was essential for us (with a hire car). Would definitely recommend a stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynne Emily de, ABERDEEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with fantastic staff. I had the misfortune to faint whilst staying at Saratoga and the staff were extremely helpful. I’ve visited this hotel about five times over last few years and would highly recommend in every aspect.
Stayed 4 nights in Sep 2025

8/10 Good

sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is small; shame the big restaurant is closed mo and tuesd
Stayed 1 night in Aug 2025

8/10 Good

joshua

Liked: Cleanliness, staff & service
Nice property but did not fulfill my request and the room had ants in the bathroom.
Stayed 1 night in Sep 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, some a bit small for 2 people. Breakfast good. Pools nice (except view)
Stayed 3 nights in Sep 2025

6/10 Okay

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
While the hotel is beautiful, there were many small things that added up to it being a l as than ideal experience. The Expedia listing says the rooms are soundproofed which is an absolute lie. There is noise coming from the balconies, DJ on the rooftop until midnight in the middle of the week, cleaners were starting as early at 8:45am banging around in the hallways and adjacent rooms, I could even hear the footsteps of the people above me. Used earplugs and a white noise machine and was still woken up constantly. The wifi was unusable. I ran a speed test and the download speed was 1.07 Mbps, upload didn't even register and was 0 Mbps. I had an important call and had to hotspot from my phone in order to complete it. The toiletries in the shower were watered down, tried using the body was and all that came out of the pump were a few sudsy bubbles. It was not refilled during my 4 night stay. Finally, most of the staff was great but there was one in particular at the rooftop bar who was so rude to me I was nearly in tears and ended up leaving sooner than planned. I'd say location and the pools were the best part about this hotel but would have very serious doubts about staying there again.
Stayed 4 nights in Sep 2025

8/10 Good

Daniela, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great area. Room was great. Just the rooftop pool and bar was over crowded and pool too hard to get in and out of. Didn’t try other 2 pools
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Good pool areas, particularly rooftop pool Room very clean with extremely comfy bed and fab shower
Stayed 4 nights in Sep 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , lovely hotel close to restaurants etc
Stayed 3 nights in Sep 2025

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

8/10 Good

Marie

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property! Super close to everything! Short walk to dining and shopping. Close to the water. Rooftop restaurant and pool so cool!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel within easy walking of Palma centre. The staff and service provided were excellent - the views of the old town and bay from the sky bar are exceptional. We would recommend this hotel if you’re visiting Palma.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, and unusually for a city centre hotel there are three swimming pools and a roof top bar. The rooms were ultra cool and quiet for a great nights sleep. An excellent hotel right in the heart of the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Absolutely loved this hotel. We love a rooftop bar and this hotel had the bar, the views and the amazing food and drinks. It was so central and so easy to walk into town or to the marina. When I booked it, I didn’t realise there were 3 pools to choose from so if the rooftop beds are full (which happened mid morning) then you could just choose another pool.
Stayed 7 nights in Aug 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025