Holiday Inn Portland-By the Bay by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Ballroom
Lobby lounge
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
88 Spring St, Portland, ME, 04101
  • Place, Cross Insurance Arena
    ‪3 min walk‬
  • Place, Portland Museum of Art
    ‪3 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪10 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Communications, Mobil)

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(135 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Bay View, Corner

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.6 out of 10
Exceptional
(9 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(73 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Portland-By the Bay by IHG

Hotel with an indoor pool, steps from Portland Museum of Art
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Portland-By the Bay by IHG's great location. During your stay, you're just a quick walk from Casco Bay. You'll find features like free WiFi in public areas, a free roundtrip airport shuttle, and free train station pick-up service.
  • Free WiFi
  • Enjoy a meal at the family restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • Steps from Portland Museum of Art and 4 minutes by foot from Cross Insurance Arena
  • Free airport, train station, and cruise terminal shuttle service
As a guest of Holiday Inn Portland-By the Bay by IHG, you'll find an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 29999 square feet (2787 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay by IHG. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Portland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Local Toast - Onsite family restaurant.
Local Toast - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Local Toast
  • Local Toast

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 909 out of 1476 reviews
Rating 8 - Good. 365 out of 1476 reviews
Rating 6 - Okay. 127 out of 1476 reviews
Rating 4 - Poor. 41 out of 1476 reviews
Rating 2 - Terrible. 34 out of 1476 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome location and view. Friendly staff and very clean
View of the harbor/Bug Light
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Très bien. Par contre, les chambres sont très mal insonorisé.
Stayed 3 nights in Oct 2025

4/10 Poor

Douglas

Travelled with family, Travelled with group
Liked: Cleanliness
Staff was not very helpful, I felt they did not want to help rectify the situation. I will not stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Mindy

Stayed 1 night in Oct 2025

10/10 Excellent

sarah

Stayed 1 night in Oct 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice room on the top (11th) floor with a view of the waterfront. We had a 45 min delay getting into our room upon arrival even though it was 4:30 pm. But they did give us some vouchers for free drinks in the bar while we waited. The parking garage is pretty tight and gets filled up. The location is good with many walkable sights and restaurants. We didn't eat at the hotel, so can't comment on that.
Stayed 2 nights in Oct 2025

10/10 Excellent

WILLIAM

Stayed 1 night in Oct 2025

8/10 Good

Steven

Stayed 2 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Despite some dated appointments to the general hotel public areas the room was very nicely appointed and seemingly updated recently. Everything was comfortable and in working order. Lighting could have been a little brighter, and desk chair material made me feel warm when sitting in it for long stretches of time. Room service staff was extremely friendly, and those at front desk were efficient and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very walkable to downtown area. Beautiful city view of east Portland.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

6/10 Okay

Martin

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Carl

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lock did not work ,took an hour to fix - they eventually fixed. Coffee maker did not work. Room was clean
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Theres's a shuttle but we could walk to most downtown spots within 10 minutes.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Avalon

Stayed 1 night in Oct 2025

6/10 Okay

MARK

Disliked: Property conditions & facilities
Hotel keys are the worse. They never work and you need to have them reprogrammed. Also charging for parking is ridiculous. The outdoor garage is unsafe. Stairs are rusty and falling apart. Unsafe!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable room. Good breakfast. Glad it was included, because I wouldn’t have paid what they were asking!
Stayed 1 night in Oct 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Tatsuhiko

Stayed 2 nights in Sep 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Right near our sons college.
Stayed 1 night in Oct 2025

6/10 Okay

Sara

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room offered a nice view and was spacious and clean. However, there were a few issues during our stay. The TV was not a smart TV, and the air conditioning unit had an auto-lock feature that prevented a constant fan setting and would turn off even when the room still felt warm. We reported this to the front desk, and while they initially said it could be fixed, the handyman who came up said he was unable to resolve the issue. Additionally, our room was only cleaned once during our 3-night stay, despite us being out of the room for 5–6 hours each morning. On a positive note, the breakfast was excellent with a wide variety of options. However, the surrounding area had a significant number of homeless encampments, which made walking around at night feel unsafe.
Stayed 3 nights in Oct 2025