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4.6 out of 5

"This hotel was absolutely brilliant, from the hospitality of the staff to the cleanliness of the room! Overall would recommend to anyone! Fantastic s ... " More

By a verified traveller on Tue 07 Nov 2017

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Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€344* Per night/room 17 May - 18 May

Executive Suite, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Kitchenette, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Suite King, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at The Grand Mark Prague - The Leading Hotels of the World. During your stay, you're just a quick walk from Old Town Square. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy international cuisine while dining at Le Grill Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to manicures and pedicures, body wraps or detox wraps at GRAND RELAX Spa & Wellnes
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Within a 10-minute walk of Old Town Square and Palladium Shopping Centre
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

The Grand Mark Prague - The Leading Hotels of the World ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand Mark Prague - The Leading Hotels of the World

Everyone (6) Business (2) Couples (3) Family (4)
5 out of 5

Posted by on 21 Feb 2024

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Comment from Hotel Management

2 Apr 2024 by Aneta

Dear Kousay, Thank you very much for choosing The Grand Mark Prague Hotel and thank you for the gorgeous review. We hope to welcome you again one day. I wish you a wonderful day! Best regards, Aneta VobornikovaFront Office Manager

5 out of 5

Nice hotel very close to city centre

This hotel was absolutely brilliant, from the hospitality of the staff to the cleanliness of the room! Overall would recommend to anyone! Fantastic stay

Posted by , from Winchester on 7 Nov 2017

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4 out of 5

Great Location

The hotel was nice and location was great. Room was nice bed was a little uncomfortable, and pillow menu didn't offer what I was looking for (temperpedic pillow), over all nice place and would return!

Posted by , from UK on 4 Jan 2017

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5 out of 5

So lovely

Close to all amenities, BEAUTIFUL restaurant Le Grill and very pleasant staff.

Posted by on 21 Mar 2015

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5 out of 5
Just perfect

Posted by on 27 Mar 2023

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Comment from Hotel Management

20 Apr 2023 by Aneta

Dear Mr. Christian, Thank you for choosing The Grand Mark Prague Hotel! And thank you very much for your time spent with the review. We are looking forward to welcoming you again one day. Best regards, Aneta

5 out of 5
Hyvä hotelli. Erinomainen aamupala. Hyvä lobby Bar. Ravintolassa erinomainen ruoka.

Posted by on 23 Dec 2018

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Comment from Hotel Management

24 Dec 2018 by JCerny

Thank you very much for your lovely review about The Grand Mark Prague hotel. It is a real pleasure to hear that you had a wonderful time with us and your recommendation of The Grand Mark Prague hotel is much appreciated. We will be more than happy to welcome you back!

5 out of 5

Posted by on 18 Dec 2018

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Comment from Hotel Management

19 Dec 2018 by JCerny

Thank you so very kindly for your amazing review! We are very glad you had such a nice stay with us.

4 out of 5

Tolles Stadthotel!

Die Duplexsuite war der Wahnsinn. Das Einzige was uns nicht gefallen hat ist der Flughafentransfer. Der Fahrer fuhr ziemlich rücksichtslos und telefonierte mehrmals während der Fahrt. (NICHT via Lautsprechanlage!) Das Auto wurde mit viel zu viel Süsskram bestückt und in der Mittelkonsole stand ein angefangenes Wasser.

Posted by , from St.Gallen on 9 Oct 2017

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4 out of 5

Beautiful hotel, poor service

Very nice hotel. The service is however not at a 5* level and the kindness of the hotel staff is somehow not authentic.

Posted by on 14 Dec 2015

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5 out of 5

Excellent hotel

Accueil parfait, disponibilité totale et suggestions de tout premier ordre, nous avons passé un excellent séjour.

Posted by on 9 Nov 2015

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About the The Grand Mark Prague - The Leading Hotels of the World

Location Hybernska 12, Prague, 110 00

Property Features

The Grand Mark Prague - The Leading Hotels of the World offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury The Grand Mark Prague - The Leading Hotels of the World. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. This 5-star Prague hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1928
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Prague-Masarykovo Station (0.1 km / 0.1 mi)
  • Metro station: Masarykovo Nádraží Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

The Grand Mark Prague - The Leading Hotels of the World offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Le Grill Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Winter Garden – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Courtyard Garden – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Two Steps Bar – This cocktail bar specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna, a 24-hour fitness centre and complimentary bicycles.

Guests aged under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Spa Services

GRAND RELAX Spa & Wellnes has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Grand Mark Prague - The Leading Hotels of the World offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: CZK 1225 per pet, per night
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CZK 3000 per accommodation, per night
  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 890 per person
  • Airport shuttle fee: CZK 2200 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: CZK 900 per day (in/out privileges)
  • Pet fee: CZK 1225 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: CZK 450 per person, per day and includes use of: sauna; spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prague Kempinski Hybernska
  • Mark Luxury Hotel Prague
  • Mark Luxury Hotel
  • Mark Luxury Prague
  • Mark Luxury
  • Kempinski Hybernska Hotel Prague
  • Grand Mark Prague Hotel
  • Grand Mark Prague
  • Grand Mark Hotel Prague
  • The Grand Mark Prague
  • Grand Mark Hotel
  • Grand Mark
  • The Grand Mark
  • The Mark Luxury Hotel Prague
  • Kempinski Hybernska Prague

You should know

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.