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4.6 out of 5

"This hotel was absolutely brilliant, from the hospitality of the staff to the cleanliness of the room! Overall would recommend to anyone! Fantastic s ... " More

By a verified traveller on Tue 07 Nov 2017

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Hotel Description

The Grand Mark Prague - The Leading Hotels of the World's great location gets high marks from our customers. During your stay, you're just a quick walk from Prague Astronomical Clock. Features include free WiFi in public areas, plus a full-service spa and a restaurant. Built in 1928, this 5-star hotel has 78 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy international cuisine while dining at Le Grill Restaurant
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Treat yourself to hot stone massages, facials or body wraps at GRAND RELAX Spa & Wellnes
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a steam room, a sauna and complimentary bicycles
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Powder Tower and 9 minutes on foot from Prague Astronomical Clock
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€176* Per night/room 13 Apr - 14 Apr

Executive Suite, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Suite King, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Deluxe Suite Twin, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

The Grand Mark Prague - The Leading Hotels of the World ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand Mark Prague - The Leading Hotels of the World

Everyone (5) Business (2) Couples (2) Family (3)
5 out of 5

Nice hotel very close to city centre

This hotel was absolutely brilliant, from the hospitality of the staff to the cleanliness of the room! Overall would recommend to anyone! Fantastic stay

Posted by , from Winchester on 7 Nov 2017

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4 out of 5

Great Location

The hotel was nice and location was great. Room was nice bed was a little uncomfortable, and pillow menu didn't offer what I was looking for (temperpedic pillow), over all nice place and would return!

Posted by , from UK on 4 Jan 2017

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5 out of 5

So lovely

Close to all amenities, BEAUTIFUL restaurant Le Grill and very pleasant staff.

Posted by on 21 Mar 2015

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5 out of 5
Hyvä hotelli. Erinomainen aamupala. Hyvä lobby Bar. Ravintolassa erinomainen ruoka.

Posted by on 23 Dec 2018

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Comment from Hotel Management

24 Dec 2018 by JCerny

Thank you very much for your lovely review about The Grand Mark Prague hotel. It is a real pleasure to hear that you had a wonderful time with us and your recommendation of The Grand Mark Prague hotel is much appreciated. We will be more than happy to welcome you back!

5 out of 5

Posted by on 18 Dec 2018

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Comment from Hotel Management

19 Dec 2018 by JCerny

Thank you so very kindly for your amazing review! We are very glad you had such a nice stay with us.

4 out of 5

Tolles Stadthotel!

Die Duplexsuite war der Wahnsinn. Das Einzige was uns nicht gefallen hat ist der Flughafentransfer. Der Fahrer fuhr ziemlich rücksichtslos und telefonierte mehrmals während der Fahrt. (NICHT via Lautsprechanlage!) Das Auto wurde mit viel zu viel Süsskram bestückt und in der Mittelkonsole stand ein angefangenes Wasser.

Posted by , from St.Gallen on 9 Oct 2017

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4 out of 5

Beautiful hotel, poor service

Very nice hotel. The service is however not at a 5* level and the kindness of the hotel staff is somehow not authentic.

Posted by on 14 Dec 2015

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5 out of 5

Excellent hotel

Accueil parfait, disponibilité totale et suggestions de tout premier ordre, nous avons passé un excellent séjour.

Posted by on 9 Nov 2015

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5 out of 5

gerne wieder es wahr einfach toll!

nettes Personnal tolles Frühstuck Elegantes Zimmer.

Posted by on 12 Jan 2015

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4 out of 5

Schönes Hotel

Tolles Zimmer, tolle Lage aber enttäuscht von der "Wellness Anlage ". Ist ein externes Fitnessstudio mit Minipool in scheußlichem Ambiente. Sauna Dampfbad außer betrieb. Passt überhaupt nicht zum Hotel und steht auch nirgends bei der Buchung. Dickes Minus

Posted by on 7 Oct 2014

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About the The Grand Mark Prague - The Leading Hotels of the World

Location Hybernska 12, Prague, 110 00

Property Features

The Grand Mark Prague - The Leading Hotels of the World offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury The Grand Mark Prague - The Leading Hotels of the World. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. This 5-star Prague hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 7 levels
  • Built in 1928
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Vaclav Havel Airport (PRG) (18.6 km / 11.6 mi)
  • Train station: Prague-Masarykovo Station (0.1 km / 0.1 mi)
  • Metro station: Masarykovo Nádraží Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

The Grand Mark Prague - The Leading Hotels of the World offers 78 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Le Grill Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Winter Garden – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Courtyard Garden – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Two Steps Bar – This cocktail bar specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna and complimentary bicycles.

Guests aged under 12 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Spa Services

GRAND RELAX Spa & Wellnes has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: CZK 945 per pet, per night
  • Maximum 1 per room (weight limit: 55 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CZK 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CZK 520 per person (approximately)
  • Fee for in-room wired Internet: CZK 795 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: CZK 795 per 24-hour period (rates may vary)
  • Airport shuttle fee: CZK 2850 per vehicle (one-way)
  • Valet parking fee: CZK 500 per day (in/out privileges)
  • Pet fee: CZK 945 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: CZK 450 per person, per day and includes use of: sauna; spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prague Kempinski Hybernska
  • Mark Luxury Hotel Prague
  • Mark Luxury Hotel
  • Mark Luxury Prague
  • Mark Luxury
  • Kempinski Hybernska Hotel Prague
  • Grand Mark Prague Hotel
  • Grand Mark Prague
  • Grand Mark Hotel Prague
  • The Grand Mark Prague
  • Grand Mark Hotel
  • Grand Mark
  • The Grand Mark
  • The Mark Luxury Hotel Prague
  • Kempinski Hybernska Prague
  • The Grand Mark Prague
  • The Grand Mark Prague - The Leading Hotels of the World Hotel
  • The Grand Mark Prague - The Leading Hotels of the World Prague

You should know

  • The Grand Mark Prague - The Leading Hotels of the World offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.