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The Grand Mark Prague - The Leading Hotels of the World

5-star property
Hybernska 12, Prague, (01) 562 1066
Choose Dates
4.6 out of 5
Exceptional!
See all 14 ebookers Reviews

"This hotel was absolutely brilliant, from the hospitality of the staff to the cleanliness of the room! Overall would recommend to anyone! Fantastic s ... " More

By a verified traveller on Tue 07 Nov 2017

Points Of Interest

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Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€322* Per night/room 5 May - 6 May

Executive Suite, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Kitchenette, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Suite King, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at The Grand Mark Prague - The Leading Hotels of the World. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

The Grand Mark Prague - The Leading Hotels of the World ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand Mark Prague - The Leading Hotels of the World

Everyone (6) Business (2) Couples (3) Family (4)
5 out of 5

Posted by on 21 Feb 2024

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Comment from Hotel Management

2 Apr 2024 by Aneta

Dear Kousay, Thank you very much for choosing The Grand Mark Prague Hotel and thank you for the gorgeous review. We hope to welcome you again one day. I wish you a wonderful day! Best regards, Aneta VobornikovaFront Office Manager

5 out of 5

Nice hotel very close to city centre

This hotel was absolutely brilliant, from the hospitality of the staff to the cleanliness of the room! Overall would recommend to anyone! Fantastic stay

Posted by , from Winchester on 7 Nov 2017

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4 out of 5

Great Location

The hotel was nice and location was great. Room was nice bed was a little uncomfortable, and pillow menu didn't offer what I was looking for (temperpedic pillow), over all nice place and would return!

Posted by , from UK on 4 Jan 2017

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5 out of 5

So lovely

Close to all amenities, BEAUTIFUL restaurant Le Grill and very pleasant staff.

Posted by on 21 Mar 2015

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5 out of 5
Just perfect

Posted by on 27 Mar 2023

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Comment from Hotel Management

20 Apr 2023 by Aneta

Dear Mr. Christian, Thank you for choosing The Grand Mark Prague Hotel! And thank you very much for your time spent with the review. We are looking forward to welcoming you again one day. Best regards, Aneta

5 out of 5
Hyvä hotelli. Erinomainen aamupala. Hyvä lobby Bar. Ravintolassa erinomainen ruoka.

Posted by on 23 Dec 2018

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Comment from Hotel Management

24 Dec 2018 by JCerny

Thank you very much for your lovely review about The Grand Mark Prague hotel. It is a real pleasure to hear that you had a wonderful time with us and your recommendation of The Grand Mark Prague hotel is much appreciated. We will be more than happy to welcome you back!

5 out of 5

Posted by on 18 Dec 2018

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Comment from Hotel Management

19 Dec 2018 by JCerny

Thank you so very kindly for your amazing review! We are very glad you had such a nice stay with us.

4 out of 5

Tolles Stadthotel!

Die Duplexsuite war der Wahnsinn. Das Einzige was uns nicht gefallen hat ist der Flughafentransfer. Der Fahrer fuhr ziemlich rücksichtslos und telefonierte mehrmals während der Fahrt. (NICHT via Lautsprechanlage!) Das Auto wurde mit viel zu viel Süsskram bestückt und in der Mittelkonsole stand ein angefangenes Wasser.

Posted by , from St.Gallen on 9 Oct 2017

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4 out of 5

Beautiful hotel, poor service

Very nice hotel. The service is however not at a 5* level and the kindness of the hotel staff is somehow not authentic.

Posted by on 14 Dec 2015

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5 out of 5

Excellent hotel

Accueil parfait, disponibilité totale et suggestions de tout premier ordre, nous avons passé un excellent séjour.

Posted by on 9 Nov 2015

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About the The Grand Mark Prague - The Leading Hotels of the World

Location Hybernska 12, Prague, 110 00

Property Features

  • Deli
  • Childcare (surcharge)
  • Conference rooms
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Food & Drink

Late-night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Prague Kempinski Hybernska
  • Mark Luxury Hotel Prague
  • Mark Luxury Hotel
  • Mark Luxury Prague
  • Mark Luxury
  • Kempinski Hybernska Hotel Prague
  • Grand Mark Prague Hotel
  • Grand Mark Prague
  • Grand Mark Hotel Prague
  • The Grand Mark Prague
  • Grand Mark Hotel
  • Grand Mark
  • The Grand Mark
  • The Mark Luxury Hotel Prague
  • Kempinski Hybernska Prague

You should know

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.