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Plaza Poblana

3.5 star property

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Photo gallery for Plaza Poblana

Terrace/patio
Reception
Daily full breakfast (MXN 170 per person)
Reception
Indoor/outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Boulevard Norte No. 4212, Col. Las Cuartillas, Puebla, PUE, 72050
  • Place, Zona Histórica de los Fuertes
    ‪7 min drive‬
  • Place, Galerías Serdán
    ‪8 min drive‬
  • Place, National Museum of Mexican Railroads
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪34 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

7.8 out of 10
Good
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Queen Beds

Executive Double Room, 2 Queen Beds

Executive Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Economy

Premium bedding, in-room safe, free WiFi, bed sheets

Quadruple Room Economy

  • 24 sq m
  • Sleeps 2

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  • Parking included
  • Free Wi-Fi
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About this property

Plaza Poblana

Hotel with free parking, near Fort Loreto
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Plaza Poblana offers 182 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they enjoy the helpful staff at Plaza Poblana. During your stay, you'll be close to Fort Loreto. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at La Cocina Poblana, a family restaurant that serves Mexican cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute drive from Puebla Convention Center and 5 minutes from Michin Puebla Aquarium
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Plaza Poblana. Self parking is free.

This 3.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.
La Cocina Poblana - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EL POTRO - This bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 170 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • EL POTRO
  • La Cocina Poblana

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 265.00 per pet, per day, plus a deposit of MXN 265.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 100 for children
  • Pet deposit: MXN 265.00 per day
  • Pet fee: MXN 265.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla

Plaza Poblana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 283 out of 659 reviews
Rating 8 - Good. 196 out of 659 reviews
Rating 6 - Okay. 103 out of 659 reviews
Rating 4 - Poor. 46 out of 659 reviews
Rating 2 - Terrible. 31 out of 659 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Outdated. Not clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Mizrraim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
I love it my stay there and I would recommend 100%percent
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed her multiple times and the service, quality, and staff are always the same. This is my go to hotel when I need to stay at a hotel in the area. The staff are always friendly, helpful and provide excellent service. The hotel is always clean and what I expect as a guest. I have never had a complaint when staying at the hotel. The times I have eaten at the restaurant has always been a great experience as well. The food has been delicious and a good variety.
Stayed 1 night in Aug 2025

10/10 Excellent

Alma, La Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personnel was superb. The hotel itself is beautifully decorated and has a unique view.
Stayed 1 night in Jul 2025

10/10 Excellent

Nereo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great place to stay. Whenever I stay in Puebla this is my go to place. Conveniently located next to CAPU.
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is very close to the main bus station in Puebla, but the room I got, looked more like a motel roon than a hotel room to be honest. The towels looked like they seen better days.
Stayed 1 night in Jul 2025

6/10 Okay

HILMAR

Stayed 1 night in Jun 2025

2/10 Terrible

Rocio

Disliked: Cleanliness, amenities, property conditions & facilities
Huele muy mal
Stayed 1 night in May 2025

8/10 Good

minhao, Schaumburg

Liked: Staff & service, amenities
In a not safe area.
Stayed 1 night in Apr 2025

10/10 Excellent

Nereo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Araceli, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful nice staff,.
Stayed 1 night in Oct 2024

6/10 Okay

Angel

Travelled with family
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcos Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Job

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el lugar supero mis expectativas, muy buena atencion y muy buenas instalaciones
Stayed 1 night in Dec 2024

6/10 Okay

Charlotte

Bed not comfortable. Hotel did not look as good as the pictures
Stayed 7 nights in Nov 2024

10/10 Excellent

Anna, Elkhorn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy place
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Araceli, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
My stay in this beautiful hotel is a must every trip i make, staff serves is the best.. Would definitely high recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

sorel

Stayed 3 nights in Sep 2024

10/10 Excellent

Derek

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Eloy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got there late at night and left early in the morning.
Stayed 1 night in Sep 2024

2/10 Terrible

Bernabe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe, it had bed bugs in the room
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water never got fully hot. Luke warm at best. They have a bell hop and are accommodating but the water issue and the sheets were very stiff.
Stayed 1 night in May 2024