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3.5 out of 5

"I personally liked the property itself , it was just that it wasn't cleaned enough ....once in the week we were there ! We ended up cleaning round ou ... " More

By a verified traveller on Mon 11 Nov 2019

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Apartment, 2 Bedrooms (5 Adults)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Studio (2 Adults and 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom (3 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (4 Adults and 2 Children)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Castle Harbour ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Castle Harbour

Everyone (1) Family (1)
3 out of 5
I personally liked the property itself , it was just that it wasn't cleaned enough ....once in the week we were there ! We ended up cleaning round ourselves and luckily we found clean towels in a chest in the wardrobe because these weren't changed either !

Posted by on 11 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Susan - office manager

Hello, Please could you advise which apt you were in as some of the apartments are privately owned and therefore have different cleaning schedules to those of Castle Harbour SL. We are pleased that you liked the property in general and look forward to seeing you again.

4 out of 5

Posted by on 27 Dec 2019

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Property Features

  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Castle Harbour has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staffed front desk
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - H TF 32885
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Castle Harbour Aparthotel Arona
  • Castle Harbour Arona
  • Aparthotel Castle Harbour Arona
  • Arona Castle Harbour Aparthotel
  • Aparthotel Castle Harbour
  • Castle Harbour Aparthotel
  • Castle Harbour Arona
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.