6/10 Okay
Susan
Travelled with family, Travelled with family and small children
1 Feb 2026
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The good: This is an amazing resort for young children with an excellent kids program and an extraordinary water park. The grounds are meticulously cared for, very clean and the staff is exceptional. They work hard and are polite and helpful.
Needs: Though the rooms are clean, they are very dated to the point of being shabby. Throughout the resort you can see peeling paint and missing roof tiles. We did see some painting being done.
Pools are nice but very busy. Though signs on the chairs say no reserving, people drape towels over chairs. This would be okay if it was one towel per chair, but there often was one towel claiming two or three chairs. So it seems like people claim chairs at both pool and beach this way. The beach is nice but very busy. Many locals also are using the beach which is okay except that we more than once noticed them using the chairs (not hotel patrons).
Overall our biggest complaint was the loudness of the music everywhere. The people that work there must be going deaf from the volume! There is no need for it to be so loud and it was difficult to get away from it and find a somewhat quieter space.
Susan
Stayed 9 nights in Jan 2026
