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TrueCost Caribbean Paradise

3.5 star property

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Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Spa

Explore the area

View in a map
Calle Aruba, Punta Cana, La Altagracia, 23000
  • Place, Los Corales Beach
    ‪5 min walk‬
  • Place, Cocotal Golf and Country Club
    ‪19 min walk‬
  • Place, Cortecito Beach
    ‪19 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪23 min drive‬

Room options

Deluxe Studio Suite, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

Deluxe Studio, Multiple Beds, Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Economy Studio, Multiple Beds, Pool View

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Deluxe Studio, Multiple Beds, Pool View

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Deluxe Suite, 1 Bedroom, Garden View

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Queen Sofa Bed

Deluxe Suite, 1 Bedroom, Kitchenette, Garden View

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Premium Penthouse

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Luxury Room

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Penthouse

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • On private beach
  • Pool
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3.6 out of 5, Good, 1,001 reviews
The price is €95
includes taxes & fees
12 Nov - 13 Nov
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About this property

TrueCost Caribbean Paradise

Hotel with 3 restaurants, 6-minute walk to Los Corales Beach
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 2 beach bars, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
TrueCost Caribbean Paradise offers 38 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Punta Cana hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at TrueCost Caribbean Paradise, you're just a quick walk from Los Corales Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, 2 beach bars, and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, free grocery shopping service, and luggage storage
  • 6 minutes by foot from Los Corales Beach and a 4-minute drive from Cocotal Golf and Country Club
  • Airport and casino shuttle service available for a fee
A private beach is featured. TrueCost Caribbean Paradise offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A library, a terrace, and barbecue grills are also featured at TrueCost Caribbean Paradise. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Punta Cana hotel.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Kat's Corner - Onsite restaurant.
Taino - Onsite restaurant. Open daily.
Wacamole - Onsite restaurant. Open daily.
Element Sport Bar - Onsite sports bar. Open daily.
LIqui2 - Onsite cocktail bar. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 beach bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Element Sport Bar
  • Kat's Corner
  • LIqui2
  • Taino
  • Wacamole

Things to do

  • 36-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Library
  • Outdoor pool
  • Pro golf lessons

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TrueCost Caribbean Paradise

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Airport shuttle fee per child: USD 30 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
TrueCost Caribbean Paradise offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TrueCost Caribbean Paradise Hotel Punta Cana
TrueCost Caribbean Paradise Hotel
TrueCost Caribbean Paradise Punta Cana
Hotel TrueCost Caribbean Paradise Punta Cana
Punta Cana TrueCost Caribbean Paradise Hotel
Hotel TrueCost Caribbean Paradise
Truecost Caribbean Paradise
TrueCost Caribbean Paradise Hotel
TrueCost Caribbean Paradise Punta Cana
TrueCost Caribbean Paradise Hotel Punta Cana

Reviews

TrueCost Caribbean Paradise Reviews

7.4

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 30 out of 56 reviews
Rating 8 - Good. 6 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 4 out of 56 reviews
Rating 2 - Terrible. 13 out of 56 reviews

Reviews

2/10 Terrible

Karen

Stayed 2 nights in Jul 2025

4/10 Poor

Mathieu

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

We didn’t get the room we paid for. Very noisy air conditioning. Absolutely no interest to help us at front desk. Definitely not recommended
Stayed 1 night in Jan 2025

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Anne

Stayed 1 night in Jan 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Amenities
This is a very terrible stay. To start off we had arranged a driver with the hotel to pick us up and no one was there. No one was there during check-in, we had to wait over an hour to get in. They didn’t give us the wifi to our room. The place was very old, the doors didn’t work, the shower head was not working. The ladies in the front where very rude. This has been the worst experience ever. I do not recommend this hotel. Save your money.
Stayed 3 nights in Dec 2024

8/10 Good

Darwin

Liked: Cleanliness
Initially, the driver was unable to find the property and had to call to get directions. Once I arrived, the receptionist was on lunch, and I had to wait 30 minutes in the heat. Once the receptionist arrived at 2 pm, I was told the room was not ready and I had to wait another hour.
Stayed 1 night in Sep 2024

2/10 Terrible

Kerrian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My check in was refused by staff at this property I was left stranded in a foreign country and had to find other accommodations even though I had a confirmed reservation, that was paid for .the staff refused to talk to me or the booking agent, orbitz . She asked the driver “why did you bring them here?”Very disappointed
Stayed 3 nights in Jun 2023

2/10 Terrible

harutyun

Travelled with partner
Disliked: Staff & service
Very bablly received by office workers
Stayed 6 nights in Mar 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is perfect for the location where the beach is nearby, within walking distance. The staff was lovely and the hotel gave me all the basic necessities. My only complaint is the wifi is not great. I had to use my cellular data traveler's plan, which I usually do when I go out of the country. I am glad I booked here because I got to talk to one of the locals here, who explained and treated me amazingly. I would definitely recommend visiting the gift shop right next to this hotel. The owner really has a passion for helping tourist enjoy their vacation here in the Dominican Republic to the fullest.
Stayed 7 nights in Feb 2023

4/10 Poor

Lei

Travelled with family
Be careful with reserving this property through Expedia. Upon arriving, I was told that Expedia did not forward the reservation to the property manager, and that there was no vacancy. It was quite nerve wracking, but the gentlemen at the front desk helped me find a place to stay.

2/10 Terrible

Sabiha

Stayed 1 night in Dec 2022

4/10 Poor

Nahal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We didn’t have hot water, and bathroom got clogged! I won’t come back
Stayed 4 nights in Aug 2022

8/10 Good

Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location !!

Excellent location!, good value for the money. would stay here again!
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb Suit is very big and clean Nice pool
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful everything Overall would recommend And will come back
Stayed 1 night in Jun 2021

10/10 Excellent

Yojanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, pool and beach at this resort are AMAZING!! The hotel itself is perfectly located. We had not any couple issues during our stay, and ew would come back. Thanks!!
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice. The beach is just a few steps away from the unit and the nicer beach is less than 5 mins walk away. We love to take a stroll at night at the beach and just sit there listening to the wave and watching the stars. Highly recommended place to stay at!
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel "Near" the Beach

TrueCost was cheap. It was clean. The check-in process was easy and quick. It's a pretty basic hotel on a fairly busy/noisy road. There are several night clubs in the area so there was loud music until 1-2am every night. The beach is about a five minute walk and the "beach club" is about another five minute walk down the beach. The beach club is nothing more than a bar/restaurant that will let you use their loungers and give you 10% your bill. No beach towels! Everything you need is within walking distance including dozens of restaurants, several mini markets (decent prices), pharmacies, etc. The pool was clean and there are many loungers to use. The A/C in the room worked well. The breakfast included with the stay was at one of three nearby restaurants, none of which are more than a 90 second walk. You get to choose your breakfast from a list of four or five items. They all included coffee. The choices are basic but pretty good. Joy restaurant was our favourite and they also included a choice of fruit juice.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was unforgettable. I took my friend here for the birthday and we could not be happier with our stay. Staff was there to greet us and let us check in early on the morning. Adorable spot with a breathtaking views, so relaxing - highly recommend!!
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Carla, Azua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here is a step away from an awesome spot on the beach. Short walk, you are there. It was unlike any other on the island and staff was full of great advice and good vibes. Awesome place to stay. Very safe and it felt like we were staying with family. Instructions were very clear and all of the guests were friendly.
Stayed 1 night in Dec 2019