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Zel Punta Cana, All Suites - All inclusive

5.0 star property
VIP Access

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Photo gallery for Zel Punta Cana, All Suites - All inclusive

A resort pool surrounded by palm trees and thatched-roof huts.
Property video
A person standing in front of a building with a thatched roof and a wooden door.
A tropical resort entrance with a thatched roof, palm trees, and large potted plants.
A beachside restaurant with wooden tables and chairs, thatched umbrellas, and a view of the ocean.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Rafa Nadal Tennis Center Punta Cana
    ‪8 min walk‬
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Fun Republic
    ‪13 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Zel Two Bedroom Master Suite Swimup

A hotel room with a bed, a ceiling fan, a TV, and a view of the outdoors.

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)
  • 175 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Zel Two Bedroom Master

A hotel room with two beds, each with a headboard, a bedside table with a lamp, and a window with curtains.

Zel Two Bedroom Master

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 175 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Zel Suite

A hotel room with a bed, a ceiling fan, a TV, and a balcony with a view of palm trees.

Zel Suite

8.2 out of 10
Very good
(90 reviews)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Room

A bedroom with a bed, bedside table, lamp, and a large mirror.

Room

  • Garden view
  • 100 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a ceiling fan, a TV, a balcony with a view of palm trees, and a wicker lamp.

Room

  • Garden view
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a ceiling fan, a TV, and a view of the outdoors.

Room

  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Zel Swimup Suite

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Zel Master Suite

A hotel room with a large bed, a ceiling fan, a bathroom with a bathtub, and wooden beams on the ceiling.

Zel Master Suite

8.8 out of 10
Excellent
(35 reviews)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Zel Swimup Master Suite

A room with a view of a pool, a wooden rocking chair, a sofa with striped cushions, and a small table with a book and a glass.

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Casa Zel SwimUp Suite

A modern living room with a wooden coffee table, wicker chairs, a sofa with cushions, a television, and a large mirror on the wall.

Casa Zel SwimUp Suite

  • 328 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

Zel Punta Cana, All Suites - All inclusive

4 restaurants, 2 outdoor pools, and a full-service spa are available at this property. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle, and a free manager's reception. Additionally, a golf course, 3 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Zel Punta Cana, All Suites - All inclusive. During your stay, you're just a quick walk from Rafa Nadal Tennis Center Punta Cana. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with reflexology, aromatherapy, or manicures and pedicures at AUA Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a golf course, 5 outdoor tennis courts, and a gym
  • Guests have great things to say about the clean accommodations and the pool
  • Within a 15-minute walk of Rafa Nadal Tennis Center Punta Cana and Cocotal Golf and Country Club
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
Some rates at Zel Punta Cana, All Suites - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. As a guest of Zel Punta Cana, All Suites - All inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana, All Suites - All inclusive. Self parking is free. A complete renovation of Zel Punta Cana, All Suites - All inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

The property hosts a free manager's reception daily.
Volcan - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Nokyo - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tacorini - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Parda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Zel Punta Cana, All Suites - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No lift
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 918 reviews
Rating 8 - Good. 175 out of 918 reviews
Rating 6 - Okay. 63 out of 918 reviews
Rating 4 - Poor. 27 out of 918 reviews
Rating 2 - Terrible. 31 out of 918 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dashon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ivonne A

Excellent place
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lori Kathleen Revak

Liked: Cleanliness, staff & service, property conditions & facilities
The resort and the grounds were beautiful!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was so clean!! The rooms were massive which was so nice. The spa was super relaxing and the beach area was beautiful! The food was great as well as the staff. Will definitely be coming back!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Douglas Bryon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great, the staff was friendly and amazing!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Mikaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Punta Cana and I can say this resort is a 10/10. If you’re looking for a calm aesthetically pleasing resort this is it!!
Yoga area
Beach restaurant
Beach
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mariela Marmol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tha bar had a lot of good selections and beach club staff and paella was wonders
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Bledar

Liked: Cleanliness, staff & service, amenities
Thank you for making our stay wonderful
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Uwakmfon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, amazing air staff and loved the wellness offerings
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jean Carla Calalang

Liked: Cleanliness, amenities, property conditions & facilities
Foood is amazing!! Had such a great time!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly constructed, clean and quiet relaxing place. Exceptional concierge service just ask for Ricky. Great food and premium drinks. Shuttle to the beach. The restaurant and bar on the beach is amazing.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Loquatia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was excellent! 10/10 can wait to return
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and well maintained. We really enjoyed the variety of offered activities and the food was excellent
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room Fanatics beach and bar with food
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and the environment is relaxing and beautiful
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

BRUNO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible friendly staff. Great beds. Quiet. Great size (190 rooms)
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Melanthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite, calm and we love the vibe
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the right price.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dorjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and staff was very helpful and so friendly!! We had Frank who helped us with everything and went above and beyond! Would recommend.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience with stay. Amazing staff in all departments. Highly recommend for anyone.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness
Very nice and clean room, view at the pool, best place ever
Stayed 4 nights in Mar 2026