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Aparthotel

Swiss-Belsuites Pounamu Queenstown

5.0 star property

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Photo gallery for Swiss-Belsuites Pounamu Queenstown

A modern building with large glass windows and a mountain backdrop.
A modern living room with a large sofa, a flat-screen TV mounted on the wall, a fireplace, and a scenic view through large windows.
A modern living room with a black leather sofa, a wooden coffee table, and a view of a kitchen and outdoor landscape.
A balcony with a table set for breakfast, overlooking a road and a lake with mountains in the background.
A modern kitchen with a large window overlooking a mountainous landscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪11 min walk‬
  • Place, Queenstown Beach
    ‪13 min walk‬
  • Place, Queenstown Mall
    ‪16 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

View all photos for Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

A hotel room with a large bed, a desk, and a window with blinds.

Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

  • Lake view
  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Lake View Swiss-SuperSuite One Bedroom

A hotel room with a large bed, a TV mounted on the wall, a window with a view, and a bedside table with a lamp.

Lake View Swiss-SuperSuite One Bedroom

  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Alpine Two Bedroom Apartment

A hotel room with two beds, a TV, a painting, and a bathroom visible through an open door.

Alpine Two Bedroom Apartment

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room King/Twin Bed

A hotel room with a bed, a desk, a chair, a nightstand, and a window with blinds.

Superior Room King/Twin Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Lake View One Bedroom Apartment

A hotel room with a large bed, bedside lamps, a TV mounted on the wall, and a view of a lake through a window.

Lake View One Bedroom Apartment

  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Lake View Two Bedroom Apartment with Two Bathrooms

A hotel room with a bed, a desk, a chair, a nightstand, and a window with blinds.

Lake View Two Bedroom Apartment with Two Bathrooms

  • Lake view
  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Swiss-Belsuites Pounamu Queenstown

The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a refrigerator. Added amenities include a microwave, premium bedding, and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Swiss-Belsuites Pounamu Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available. Built in 2005, this luxury aparthotel has 38 apartments on 2 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, an LCD TV, and a refrigerator
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes ski equipment rentals and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from Queenstown Gardens and a 2-minute drive from SKYCITY Wharf Casino
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes.

Public spaces have free WiFi. Parking is available for a fee.

This 5-star Queenstown aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Covered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 775 out of 1570 reviews
Rating 8 - Good. 472 out of 1570 reviews
Rating 6 - Okay. 184 out of 1570 reviews
Rating 4 - Poor. 93 out of 1570 reviews
Rating 2 - Terrible. 46 out of 1570 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

michael

Liked: Cleanliness, check-in, communication, listing accuracy
Breakfast was nice the room was clean the air conditioning was awesome. And the staff were very helpful as well
Stayed 7 nights in May 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, check-in, communication, listing accuracy
Happy with our stay
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, friendly staff!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, check-in, communication, listing accuracy
Great room in a convenient location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location all within walking distance of the cities with great views !!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Tim

Liked: Cleanliness, check-in, communication, listing accuracy
Great views over the lake out to the Remarkables. A nice 15-minute walk into town to the many entertainment venues. Room was comfortable and clean.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Yoshihiro

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location for lake view & great facilities like bath and heating
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, check-in, communication, listing accuracy
The free laundry facilities were a bonus
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, check-in, communication, listing accuracy
Great apartments in a good location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Erin

Excellent location and amenities
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Kerri

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Lake views, comfy bed, quiet, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Young Hwan

Liked: Cleanliness, check-in, communication, listing accuracy
Room was comfortable and everything was great! Toilet flush stopped working but was quickly fixed so we were very happy with the service!
Stayed 5 nights in May 2026
Verified review

8/10 Good

Debbie

Liked: Cleanliness, check-in, communication, listing accuracy
Great facility with a laundry at our door.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, communication
Clean room with friendly staff and an amazing view.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Navjot Singh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service and nice room and lake view.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Montrell

Liked: Cleanliness, check-in, communication, listing accuracy
Property was very clean, house keeping paid visits every day. 20 minute walk from restaurants and shops! Great stay!
Stayed 11 nights in Feb 2026
Verified review

8/10 Good

Paula

Liked: Cleanliness, communication, listing accuracy
Good size. It would have been great not to have tiled bath.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bee

Liked: Cleanliness, communication, listing accuracy
Fabulous luxury when we needed it most. Fantastic outlook, lovely fire and everything we needed.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Yu-Fang

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful lake view from our apartment and it is well equipped. We stayed there twice on this trip and the dishwasher did not work in our first apartment. It also took time to work out how to operate the gas fireplace in the second apartment but the staff was very helpful and prompt. Would stay here again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, amenities, communication
Comfortable, convenient to town, clean.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, check-in, communication, listing accuracy
Property could perhaps do with a bit of an upgrade. Location was good and views were stunning
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kenya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Athena

Liked: Cleanliness, check-in, communication, listing accuracy
The room is modern and comfortable. The location is good. The washer and dryer are just outside the room, and shared with one other room are a plus. But the layout of the rooms is not good for senior and handicapped people since guests have to walk up or walk down stairs to access the room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, amenities, communication
The staff were helpful and welcoming. We had a very nice room with a helpful kitchenette. Parking on site was handy and the location is great for walking to town.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Rayna

Liked: Cleanliness, amenities, communication
Amazing room. Clean, self contained and staff wonderful
Stayed 1 night in Jan 2026