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Holiday Inn Hotel & Suites Raleigh / Cary by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Raleigh / Cary by IHG

Breakfast and dinner served
Indoor pool
Property amenity
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5630 Dillard Drive, Cary, NC, 27518
  • Place, Crossroads Plaza
    ‪3 min walk‬
  • Place, Regal Crossroads - Cary
    ‪5 min walk‬
  • Place, Lake Johnson
    ‪20 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

9 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

9 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room

9 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior
Hampton Inn Raleigh/Cary
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,006 reviews
The price is €93
includes taxes & fees
29 Mar - 30 Mar
Hampton Inn Raleigh/Cary

About this property

Holiday Inn Hotel & Suites Raleigh / Cary by IHG

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Hotel & Suites Raleigh / Cary by IHG offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Raleigh / Cary by IHG. During your stay, you're just a quick walk from Crossroads Plaza. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from North Carolina State Fairgrounds and 7 minutes from North Carolina State University
Holiday Inn Hotel & Suites Raleigh / Cary by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1200 square feet (108 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Hotel & Suites Raleigh / Cary by IHG. Self parking is free.

This 3-star Cary hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
Cafe Sage - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sage

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Raleigh
Holiday Inn Hotel Raleigh Cary
Holiday Inn Raleigh Cary

Holiday Inn Hotel & Suites Raleigh / Cary by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 877 reviews
Rating 8 - Good. 267 out of 877 reviews
Rating 6 - Okay. 109 out of 877 reviews
Rating 4 - Poor. 43 out of 877 reviews
Rating 2 - Terrible. 25 out of 877 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. As far as the breakfast, not good at all
Stayed 2 nights in Dec 2025

6/10 Okay

imre

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Winter keep coffee warm and not empty
Stayed 3 nights in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
First, the positive. The hotel was clean. The room was comfortable. The pillows plush. There were three sets of couples that came to stay. We chose this hotel because it was close to where we were going to a Christmas party, and because it had a bar. When we checked in, we were told the bar would be open from 5 PM until 11 PM. After the Christmas party, we went back to sit at the bar for a nightcap. The bar was not open. The man at the front desk said that it had not been opened at all. The lobby was full of people there to socialize, etc. It was extremely disappointing that the bar was never opened. We did not eat breakfast because we did not want to pay extra for the breakfast. They do have coffee in the lobby, however, when we went to get coffee, it was completely empty.
Stayed 1 night in Dec 2025

4/10 Poor

Melissa

Travelled with family
Disliked: Staff & service, amenities
The air return was in the room and it was so extremely loud you couldn’t even sleep
Stayed 2 nights in Dec 2025

10/10 Excellent

Paula

Stayed 1 night in Dec 2025

8/10 Good

Lena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Desiree was a blessing with our check in- The staff was wonderful and treated us like family! Great staff and wonderful experience. The only reason we are not giving 5 stars is because we have a discrepancy with our bill. We are being charged for things we should not when we paid the total on Expedia.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yakubu

Stayed 1 night in Nov 2025

6/10 Okay

Trevor

Room was ok. Staff needs training to deal with multiple check in. Breakfast should have been included with room.
Stayed 2 nights in Nov 2025

8/10 Good

Josef Guenter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Staff extremely friendly. The water in the Swimming pool was very cloudy and a lot of dead bugs were in the water. The filter system seemed to be turned off, very unhygienic.
Stayed 2 nights in Nov 2025

4/10 Poor

Raymond

We arrived at check in time 3:00. We were told that the room wasn’t ready and to wait 20 minutes. We attempted to check in again after waiting and were told the room was still not ready and the employee said he did not know when it would be, housekeeping had not responded. After the entire line of people checking in were taken care of, we asked another employee to help since we were getting none from the first employee. We were given a different room after an hour of trying to check in. Never again will we stay in this hotel. No excuse for this to have happened.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 5 nights in Oct 2025

4/10 Poor

Mark

Disliked: Cleanliness
Room was not clean, no ice available on any floor, daily service was incomplete. I would not recommend this hotel to anyone.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tashanda

Stayed 1 night in Oct 2025

10/10 Excellent

chris

Stayed 1 night in Oct 2025

10/10 Excellent

Kelsey

Stayed 3 nights in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The name of the hotel should be up on the building so you can easily see and find the hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Aaron

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place!
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Shoneé

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, very nice staff and breakfast was full filling and tasty.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
The room and hotel itself were lovely. Great little bar and breakfast had great options. Hite on a great location. Best bed so comfy and location nice and quiet from traffic. Definitely business friendly. I would’ve given the property five stars but we had an incident at arrival that caused concern. We called the hotel three times in advance of arrival indicating we wouldn’t be arriving until after midnight. Left my phone number for anyone to call. Arrived at property at 2:30 am and told our room had been cancelled. Audit running and can’t check in. Front desk said they had no idea if we were coming or not. We sat in lobby 30 min until audit done and we could check in. Fortunately our room was available as we had booked a second night as well. They didn’t charge us for that first missed night but had someone called us to inquire if we were still coming which we said we would be there after midnight, they could have charged our card and let us check in on arrival after five hours of driving and not made us sit in the lobby. We almost were going to leave to find another hotel but the audit finished. The clerk at the desk was snappy but we let the hotel know we would be late. My guy almost lost it with the clerk as we didn’t deserve the attitude. That said, hotel staff overall are great. Would definitely stay again but just arrive earlier. Great hotel overall!
Stayed 1 night in Sep 2025