Hyatt Place Durham Southpoint

3.0 star property

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Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(146 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guestroom Two Queens

Premium bedding, down duvets, pillow-top beds, in-room safe

Guestroom Two Queens

9.6 out of 10
Exceptional
(42 reviews)
  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 31 sq m
  • 4 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (High Floor)

7.8 out of 10
Good
(14 reviews)
  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Shower)

9.4 out of 10
Exceptional
(21 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Durham Southpoint

Hotel in Durham with a coffee shop and an outdoor pool
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Durham Southpoint offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Hyatt Place Durham Southpoint gets high marks from our customers. During your stay, you'll be within walking distance of Streets at Southpoint Mall. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • 15 minutes by car from Duke University and 6 minutes from Research Triangle Park
  • Dogs welcome for a fee
Hyatt Place Durham Southpoint offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hyatt Place Durham Southpoint. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Durham hotel.

Guests are served free buffet breakfast.
Hyatt Place Durham Southpoint has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Durham Southpoint
Hyatt Place Durham
Hyatt Place Durham Southpoint
Hyatt Place Southpoint
Hyatt Place Southpoint Hotel
Hyatt Place Southpoint Hotel Durham
Hyatt Place Durham Southpoint Hotel
Hyatt Durham Southpoint Durham
Hyatt Place Durham Southpoint Hotel
Hyatt Place Durham Southpoint Durham
Hyatt Place Durham Southpoint Hotel Durham

Hyatt Place Durham Southpoint Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
They hotel and room where very clean and quiet. The staff was very courteous - even at my 2am check-in. The staff also left a snack bag of candies on my door on Halloween which was a nice surprise.
Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service
The staff was great! Noel was very helpful, courteous, and efficient. All the staff were nice and interested in accommodating our needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aja

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Tymesia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel!!! The staff were amazing and the place is lovely, so convenient to many things. It's also great that the bar is open to a decent time every night and there are snacks available 24 hours. After 1 stay, this is now my go-to place to stay when visiting my friends. :)
Stayed 1 night in Oct 2025

8/10 Good

Antonino

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stay was a quick overnighter. Staff were very helpful and room was clean. Wished tv guide had more selection. But over all a good place to get some rest.
Stayed 1 night in Oct 2025

10/10 Excellent

Giovanni

Stayed 2 nights in Oct 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
A nice, quiet, clean place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
Front desk was very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Vernon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and went out of their way. Very appreciative!
Stayed 2 nights in Sep 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was hot and delicious. Lots of food choices. Staff was very friendly and helpful. Hotel may have been one of the cleanest I have stayed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, breakfast always had unusual and healthy dishes along woth the standard fare and staff was attentive to keeping things well-stocked. Lobby was playfully decorated for Halloween. One of the displays gave our 5 year-old grandson nightmares, but that's not on the hotel!
Stayed 4 nights in Oct 2025

8/10 Good

Jane

Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Rory

Stayed 1 night in Oct 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn’t Sleep All Night Because of a Barking Dog

I recently stayed at this hotel and was extremely disappointed by the noise level. There was a dog barking almost nonstop throughout the night, and it made it impossible to get any sleep. I understand that some guests may travel with pets, but the hotel really needs to enforce noise policies or have designated pet-friendly areas that don’t disturb other guests. When I mentioned it to the front desk, they were polite but didn’t seem to take any action to resolve the issue. After paying for a night’s stay, I expected at least a quiet environment to rest, which unfortunately didn’t happen. I hope management takes this feedback seriously and improves their handling of pet-related noise. Until then, I can’t recommend this hotel for anyone looking for a peaceful night’s sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Stanley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right off I-40. The staff was very friendly and professional. They went up and beyond to accommodate all our needs, well appreciated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly people!
Stayed 2 nights in Oct 2025