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Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

3.5 star property

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Photo gallery for Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Property amenity
Breakfast, lunch, dinner served; American cuisine
Exterior
Breakfast, lunch, dinner served; American cuisine
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4700 Emperor Blvd, Durham, NC, 27703
  • Place, Research Triangle Park
    ‪17 min walk‬
  • Place, Topgolf Durham
    ‪20 min walk‬
  • Place, Duke University
    ‪13 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪6 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Club Studio Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Tub)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Tub)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Roll-in Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible, w/ Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Hearing Accessible, w/ Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible, w/ Tub)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Hearing Accessible, w/ Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Hotel in Durham with airport shuttle service and a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP offers 331 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Imperial Hotel Raleigh-Durham Airport/RTP. During your stay, you'll be within walking distance of Research Triangle Park. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Seasons Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Research Triangle Park and 14 minutes from Duke University
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. Event space at this hotel measures 14288 square feet (1327 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Imperial Hotel Raleigh-Durham Airport/RTP. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3.5-star Durham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 9:00 AM.
Seasons Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
&More by Sheraton - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 9:00 AM on weekends; USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Seasons Restaurant

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 14,288 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (94 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Imperial
Imperial Sheraton
Sheraton Imperial
Sheraton Imperial Durham
Sheraton Imperial Hotel
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Durham
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel Durham

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 878 reviews
Rating 8 - Good. 243 out of 878 reviews
Rating 6 - Okay. 93 out of 878 reviews
Rating 4 - Poor. 41 out of 878 reviews
Rating 2 - Terrible. 26 out of 878 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alondra

Stayed 1 night in Sep 2025

10/10 Excellent

Emma Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Modernized property with variety of food options available all day.
Stayed 3 nights in Sep 2025

10/10 Excellent

Olyvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, great location and the staff was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services throughput, but especially to Grant and team.
Stayed 1 night in Sep 2025

10/10 Excellent

BENNY, Blacksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite nice, has a restaurant, a bar and a cafe with a wide range of offerings. The pool looked nice and there was a lounge for breakfast and evening snacks. I ordered room service for dinner one night and it was surprisingly good. Perhaps a good thing that all these services are at the hotel because there’s absolutely nothing around. No restaurants, no shops, just office buildings. The building is a bit older but my room was nice and up to date and the bed and the shower were both great. So overall a good stay with more services than you typically get for the money I paid.
Stayed 4 nights in Sep 2025

10/10 Excellent

Reed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment, plenty of room for our group of 6 and within walking distance to wonderful restaurants and shops & the Timeout market. Host was very responsive and helpful. Highly recommend.
Stayed 1 night in Sep 2025

8/10 Good

Suzanne, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional clientele and amazing staff
Stayed 1 night in Sep 2025

10/10 Excellent

wendy

Stayed 2 nights in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Julie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check out, this was a disaster. Incorrect information about transporting. Expired food in the cafe. A broken window in our room. Paid for club access, there wasnt any. I would NEVER recommend this property to anyone. The absolute worst hotel experience I've ever had
Broken window taped together with packing tape
Stayed 1 night in Sep 2025

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Shaunessey

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I had a good experience. The staff was really nice and helpful. The only
Stayed 3 nights in Aug 2025

10/10 Excellent

Kara

Nice place to stay with convenience to the airport
Stayed 3 nights in Aug 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The pool needs some TLC. The pictures online do not tell the real story. Rooms newly renovated & clean- quiet hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Suraj, Newport News

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick one-day stay for a convocation ceremony for my cousin from Duke. The overall experience was fun and memorable.
Stayed 1 night in May 2025

6/10 Okay

Matthew

Stayed 2 nights in Aug 2025

10/10 Excellent

Mawufemo

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Aug 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property
Stayed 2 nights in Aug 2025

10/10 Excellent

Taneisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Nellie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Bad shuttle setvice

Great stay in the room. The shuttle service screwed us over going back to the airport in the early morning. We had to order an Uber in order to not miss our flight. We were outside waiting for the shuttle at 4:55 AM. Which we found out left early. The next guy shows up and states “I am not leaving until 5:30 AM. What kind of service is that. Someone should have taken us as we were out there in time waiting for the 5:00 AM, you need to accommodate for your shuttle leaving early.
Stayed 1 night in Aug 2025

10/10 Excellent

Victor Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property. I like the comfort and the convenience. Awesome breakfast. Staff is very pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was top notch Wonderful hospitality
Stayed 2 nights in Aug 2025