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Hyatt Place Richmond/Chester

3.0 star property

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Photo gallery for Hyatt Place Richmond/Chester

Seasonal outdoor pool
1 bedroom, down duvets, desk, laptop workspace
1 bedroom, down duvets, desk, laptop workspace
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
13148 Kingston Ave, Chester, VA, 23836
  • Dorey Park
    ‪12 min drive‬
  • Southpark Mall
    ‪16 min drive‬
  • Henricus Historical Park
    ‪18 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed

1 bedroom, down duvets, desk, laptop workspace

Classic Studio Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

1 bedroom, down duvets, desk, laptop workspace

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds (High Floor)

1 bedroom, down duvets, desk, laptop workspace

Classic Studio Suite, Multiple Beds (High Floor)

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds

1 bedroom, down duvets, desk, laptop workspace

Classic Studio Suite, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Studio Suite, Multiple Beds, Accessible, Bathtub

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Residence Inn Marriott Chester

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (355)
The price is €311
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Residence Inn Marriott Chester

About this property

Hyatt Place Richmond/Chester

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Richmond/Chester. During your stay, you'll be close to Point of Rocks Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Point of Rocks Park and 5 minutes from Parker's Battery Park
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Richmond/Chester offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. The business-friendly Hyatt Place Richmond/Chester also features coffee/tea in a common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Chester hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Gallery - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 25:
  • Swimming pool
The property will be renovating from November 1 2024 to July 1 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open May 23 and close September 09.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Place Richmond/Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emad

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad customer service experience

Hotel is under construction so its understandable that its wont be spotless or most comfortable. The stay was good, the food was ok but got treated like teenagers in teouble when one of the workers started yelling at groups of parents to leave the lobby immediately after some kids caused some disturbance. Definitely could have been handled way better.
Stayed 1 night in Mar 2025

6/10 Okay

Eliene

Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Stayed 2 nights in Mar 2025

8/10 Good

Jada

Stayed 1 night in Feb 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Stayed 1 night in Feb 2025

8/10 Good

Russell

Travelled with family
Liked: Staff & service
convenience to gas food and interstate. remodeling during stay
Stayed 2 nights in Feb 2025

10/10 Excellent

TIMOTHY, Abingdon

Stayed 1 night in Feb 2025

6/10 Okay

Berry

Stayed 1 night in Feb 2025

8/10 Good

LaKeisha, South Chesterfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property does not supply streaming services. For the amount of money per night this should be a basic service. I also waited 15-20 mins to check in as the lobby attendant was not there.
Stayed 1 night in Feb 2025

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 2 nights in Feb 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just okay

Our room was very nice but because of construction on one of the floors the elevator was a mess, as was the entrance to the hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Stayed 2 nights in Feb 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
no comment
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

4/10 Poor

Michele

Stayed 1 night in Jan 2025

8/10 Good

Pamela

Stayed 1 night in Jan 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to sleep in Chester.
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Stayed 1 night in Dec 2024

8/10 Good

Terry

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Could be nice after construction ends.
Stayed 6 nights in Dec 2024

10/10 Excellent

Bert

Travelled with partner
Liked: Property conditions & facilities
Very nice help by check in Nice quiet place. Great breakfast.
Stayed 1 night in Dec 2024

2/10 Terrible

Jane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under construction and is FAR BELOW Hyatt standards. This hotel should be closed while under construction. Website description is completely false. The room is good size-very old and outdated. Carpets are gross, stained/dirty and completely worn out. Bathroom is awful. Bathroom is so small you can’t sit on the toilet and close the door. Toilet was clogged when we arrived. Manager came up to unclog. Shocked the on duty manager checks you in, cooks your food, makes your drinks and came up and unclogged our tiolet. If you have a pet, request not to be put near the elevator. Every time someone got off the elevator our dog barked because the door to our room had a large gap at the bottom. Skip this hotel!!!
Stayed 1 night in Dec 2024