Hyatt Select Richmond/Chester

3.0 star property

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Photo gallery for Hyatt Select Richmond/Chester

Down duvets, desk, laptop workspace, blackout curtains
Down duvets, desk, laptop workspace, blackout curtains
Exterior
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
13148 Kingston Ave, Chester, VA, 23836
  • Place, James River
    ‪3 min drive‬
  • Place, Point of Rocks Park
    ‪3 min drive‬
  • Place, Beacon Theatre
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

Classic Studio Suite, Multiple Beds

8.4 out of 10
Very good
(20 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Classic Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(26 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, Multiple Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 4

2 Double Beds

  • Sleeps 6

Accessible 2 Double Bed Tub

  • Sleeps 6

Ada King Room With Tub

  • Sleeps 4

Classic Studio Suite, Multiple Beds

  • Sleeps 5

Classic Studio Suite, 1 King Bed With Sofa Bed

  • Sleeps 4

Similar properties

About this property

Hyatt Select Richmond/Chester

Suburban hotel with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a seasonal outdoor pool are onsite. Housekeeping is available on request.
Hyatt Select Richmond/Chester offers 121 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hyatt Select Richmond/Chester. During your stay, you'll be close to Point of Rocks Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Point of Rocks Park and 5 minutes from Parker's Battery Park
  • Dogs welcome for a fee (restrictions apply)
Hyatt Select Richmond/Chester offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2164 square feet (201 square meters) and includes conference space. The business-friendly Hyatt Select Richmond/Chester also features coffee/tea in a common area, laundry facilities, and express check-out. Limited free parking is available on a first-come, first-served basis.

This 3-star Chester hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping on request

Business services

  • 2,164 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open May 23 and close September 09.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Select Richmond/Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I will not stay at this property ever again. The rooms smelled. The plumbing was messed up so we had to switch room. Once we switched rooms the tub had brown marks and the toilet was still messed up. So we had to switch rooms for a third time. They are under renovation so the hot breakfast ended up being cold. It was not a good experience. They ended up refunding me for at least one night of my stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Austin

Stayed 1 night in Sep 2025

10/10 Excellent

Javonte

Stayed 1 night in Sep 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

LaTeacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Jacob

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar has been closed. The room door was bent, you have to shoulder check it to make it latch. The room was non-smoking but wreaked of cigarette smoke.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service

Peaceful Vacation!!!

Everything was clean nice and quiet and comfortable!!!
Stayed 1 night in Sep 2025

8/10 Good

Ebony

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

JONDA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked hotel because of cleanliness, restaurant and bar. Renovation was going on so no restaurant and no bar. Got to room to find a huge roach. We left.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
This property is under renovation and the rooms are not ready nor supplied adequately to be occupied.
Stayed 1 night in Sep 2025

10/10 Excellent

Johanna

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Construction Zone

Hotel is being renovated. Main desk area was a mess. Elevators were very dirty. Breakfast area was also under renovation. The hotel should have let people know it was under renovation when reservations were made.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Amenities
Nice breakfest
Stayed 3 nights in Aug 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, amenities
Wonderful stay. Staff supportive. Rooms clean and quiet.
Stayed 5 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Bridget

Stayed 1 night in Aug 2025

6/10 Okay

Patty

Travelled with family
Disliked: Property conditions & facilities
Bathroom dated. Housekeeping did not come and we were told we needed to be there for 3 nights for cleaning. Major construction so no lobby. Would have picked another place had I known. Room itself was spacious and well laid out but the hotel was missing some care and attention
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynette

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Studio by far!

This was by far tge bedt stsy ive had away from hone. My son and i attended services in Petersburg but stayed here. The immediate look when we entered the room was comforting. There were a few gairs in ge shower, but that was exscusable. The room is set up like a studio apartment and room semi-divider. Stainkess steel ice bucket with glasses not paper cups. Ceramic coffee mugs for hit beverages not paper. This was done so perfect! Front desk was very pleasing and polite. We were greeted coming and going! We will be returning! Cant wait for the pool to reopen!
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Area is under construction and the pool was not opened which is why we booked here. If certain things are not available or working, they should not be advertised. Beds were comfortable and the staff we interacted with were nice.
Stayed 1 night in Aug 2025

4/10 Poor

Sasha

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

johanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Stayed 1 night in Aug 2025

6/10 Okay

Julio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a smell in the room, phone wasn't working to call front desk and the sofa bed was hard to use.
Stayed 1 night in Aug 2025