Hampton Inn Rochester-Greece

2.5 star property

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Photo gallery for Hampton Inn Rochester-Greece

Reception
Exterior
Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

View in a map
500 Center Place Dr, Rochester, NY, 14615
  • Place, Mall at Greece Ridge
    ‪2 min drive‬
  • Place, Kodak Center for Performing Arts
    ‪4 min drive‬
  • Place, Seneca Park Zoo
    ‪6 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(30 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking (Hearing Impaired)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(66 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hampton Inn Rochester-Greece

Suburban hotel with free breakfast and a fitness center
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn Rochester-Greece offers 117 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hampton Inn Rochester-Greece gets high marks from our customers. During your stay, you'll be within walking distance of Highland Hospital of Rochester. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Lake Ontario and 10 minutes from Strong
  • Cats and dogs welcome for a fee
Hampton Inn Rochester-Greece offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 709 square feet (64 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Hampton Inn Rochester-Greece. Free self parking is available.

Smoking is allowed in designated areas at this Rochester hotel.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 709 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn Rochester-Greece.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Rochester North
Hampton Inn Rochester North
Hampton Inn & Suites Rochester - North Hotel Rochester
Hampton Inn And Suites Rochester - North
Hampton Inn Rochester North Hotel
Hampton Inn Rochester North Hotel Rochester
Rochester Hampton Inn
Hampton Inn Rochester-Greece Hotel
Hampton Inn Rochester Greece
Hampton Inn Rochester-Greece Hotel
Hampton Inn Rochester-Greece Rochester
Hampton Inn Rochester-Greece Hotel Rochester

Reviews

Hampton Inn Rochester-Greece Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

Reviews

4/10 Poor

Richard

Travelled with family
Disliked: Staff & service

Not worth the money.

They only provided two towels for a family of 4. When asked for additional towels they did not have them. They failed to clean the room on a 3 night stay. The cleaning staff just said they were too busy (understaffed)
Stayed 3 nights in Jul 2025

8/10 Good

gianluca

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Eugenio

Travelled with family
booked a stay at the Hampton Inn in Greece, New York through Expedia.ca. Due to what appears to have been a system glitch during booking, my travel dates were entered incorrectly. I only realized the issue when I saw the charge on my credit card. I immediately contacted Expedia, who confirmed there may have been a technical issue and advised me to reach out directly to the hotel’s general manager to see if they could move my stay to the correct date. Here’s where it gets completely unacceptable: I left three separate voice messages for the general manager. Not one call was returned. Not even a courtesy acknowledgment. I was given the cold shoulder and completely ignored. but what I can’t accept is being completely dismissed by the hotel management. A two-minute phone call would have gone a long way, even if the answer was no. Instead, they chose silence. This experience shows a serious lack of professionalism and customer care. Mistakes happen—but ignoring a guest who is trying to resolve a problem in good faith is disgraceful. I’ve stayed at many Hilton properties and have never encountered such indifference. Let’s be honest,this review is probably the first time they’ll bother to take notice. Not because they care, but because bad publicity finally forced them to look up from their phones. If it takes a public shaming to get a response, that tells you everything
Stayed 1 night in Jul 2025

6/10 Okay

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night visit. While the room looks recently updated it was dirty & didn’t look like it was cleaned before our visit. The toilet barely flushed, the tub didn’t drain & the bedsheets/pillowcases were all stained. Wouldn’t stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Liked: Staff & service, amenities
I like the property for its location. I like the number of restaurants and stores in walking distance and in close proximity. The staff was very helpful and nice. I liked that the hotel is close to the highway. The only complaints about the room was that the shower was broken and could not hang the shower wand over my head. Also another complaint would be thatunder the bed needed attention, as there were a number of crumbs and debris. Aside from that, the room stayed at a nice temperature. There were not loud disruptive guests. The breakfast served was good
Stayed 4 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with any Hampton I've ever stayed in, the facility was in good condition, service was fantastic, and the continental breakfast was great. I also enjoy the coffee they serve. Great experience all around!
Stayed 3 nights in Mar 2025

2/10 Terrible

Holly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible. I had car trouble and called about a late check in. They said it was fine I could check in 24/7 there was someone at desk all night. Didn’t end up getting there until 4:30. Exhausted. No one was at desk. Front sliding doors were supposed to be locked. No one to let us in. My son had to pry th doors open. We stood at the desk for atleast 15 min calling out “hello?” Tried calling the property number. Someone finally came from the back who was obviously sleeping. Checked me in. Held $120 additional to my nightly fare which I was not told about. I had reserved a king room with a pull out sofa for my son and his girlfriend. We finally got to the room and the bag on the closet didn’t have pillows or a blanket. My husband went down to the front desk and he was told there were no more pillows and were given a blanket they rolled up and used for pillows. The bathroom sink was backed up. In the morning my husband tried to tell the manager on site and he was blown off. Told there were still no pillows. This was a terrible experience after a very stressful 8 hour roadtrip. I won’t be back. Ever.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Kala

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Made request for joining rooms online and called to confirm request. When we arrived, the note was not noticed and joining rooms were all given out. The stay was good otherwise.
Stayed 1 night in Jul 2025

8/10 Good

teri

Liked: Staff & service, property conditions & facilities
They need to let people know cash app cards they do not take we got there an that's all we had they don't take cash. They worked with us but they need to put it on there site
Stayed 1 night in Jul 2025

10/10 Excellent

Laurilyn

All good
Stayed 2 nights in May 2025

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities
Breakfast was limited and beds were very uncomfortable. Everything else is decent but not anything special. Staff was helpful and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the main threwfare. Clean excellent service and reasonable price.
Stayed 1 night in Jul 2025

8/10 Good

Toyosi

Liked: Staff & service, property conditions & facilities
Everything is good.thank you
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not such a good stay

Trash in room
Not a cheap hotel
Trash in bathroom
Our stay was 6/27-6/30
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect a quick night’s stay! Friendly, helpful staff! Great parking!
Stayed 1 night in Jun 2025

6/10 Okay

Scott

Disliked: Cleanliness, amenities
Beds were very uncomfortable. Smell to the rooms.
Stayed 1 night in Jul 2025

2/10 Terrible

chelsea

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jodi

Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Jun 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Breakfast could have been better
Stayed 2 nights in Jun 2025

8/10 Good

Toby, Upper Gwynedd

Stayed 2 nights in Jun 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025