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Red Roof Inn Rochester - Henrietta

Property class: 2

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Electric vehicle-charging station
Laundry room
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪3 min drive‬
  • Place, Marketplace Mall
    ‪5 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Room-Non-Smoking

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Room With Two Double Beds Non-Smoking

Free toiletries, towels, soap, shampoo

Superior Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Ada Accessible Superior King Smoke Free

Free toiletries, towels, soap, shampoo

Ada Accessible Superior King Smoke Free

  • Sleeps 2

View all photos for ADA Accessible Superior King with Roll-in Shower Smoke Free

Free toiletries, towels, soap, shampoo

ADA Accessible Superior King with Roll-in Shower Smoke Free

  • Sleeps 2

Larger Deluxe King Smoke Free

  • Sleeps 2

Standard King Room

  • Sleeps 2

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About this property

Red Roof Inn Rochester - Henrietta

This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Rochester - Henrietta. During your stay, you'll be close to Veterans Memorial Park. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Veterans Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 220 out of 1004 reviews
Rating 8 - Good. 129 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 181 out of 1004 reviews
Rating 2 - Terrible. 320 out of 1004 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Eric Belinda

Stayed 1 night in Jan 2026

10/10 Excellent

JOSE R

Liked: Cleanliness, property conditions & facilities
Very professional and very knowledgeable
Stayed 1 night in Jan 2026

2/10 Terrible

Adam

Stayed 1 night in Jan 2026

10/10 Excellent

JOSE R

Liked: Cleanliness, amenities, property conditions & facilities
Very professional and very knowledgeable
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly. Staff courteous.
Stayed 2 nights in Dec 2025

2/10 Terrible

ALISHA

STAFF SIDNT HONOR THE ROYAL FAMILY COMING IN TO POSITION OF AUTHORITY
Stayed 3 nights in Jan 2026

10/10 Excellent

sloane

Stayed 1 night in Jan 2026

6/10 Okay

Belinda

Stayed 1 night in Jan 2026

2/10 Terrible

Tanya

Disliked: Cleanliness, amenities, property conditions & facilities
The place is very run down. There was some sort of yellow substance and smear of brown stuff on the bed spread. The room smelled like people smoke in it. They kept my incidental deposit but I havent been able to find out why. I have pictures of the room and the outside of the building as well. It's pretty bad.
Broken and very dirty lightbulb left in lamp
Linens or clothing on ground, smoke tower dump over
Dirty tub and very nasty stuff in the drain
Yellow substance on bed spread
Stayed 1 night in Jan 2026

4/10 Poor

nicholas

Stayed 10 nights in Dec 2025

2/10 Terrible

Simona

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
A week before this, I stayed in a Red Roof Inn at Herkimer about 2 1/2 hours away and what a difference. In Herkimer they offered breakfast each morning, they had an ice machine that worked great, an operating laundromat and a small gym. The room I got was big and really nice, very clean and smelled good. Upon my arrival at the Henrietta location I asked about these amenities and they had none of these things except for an ice machine that didn’t work more than half of the time staying there. I had to change my room twice. The first room wreaked of cigarettes and dogs as the people next door were living there with their dogs and smoked cigarettes all throughout the night. When asking to change my room the desk attendant gave me a room that was even smaller than the room I reserved which was a deluxe room with a king bed. I had to go back and change my room again. The rooms are fairly clean. They don’t look like the pictures online. I picked this Red Roof Inn, because it was fairly priced and when looking at the pictures I thought what a good deal. But when you get a room here for the price you pay, once you get there you’ll understand why. My second room was on the second floor and they never cleared the top steps of snow. That’s an accident waiting to happen. I wouldn’t stay here again unless I have to.
Stayed 8 nights in Dec 2025

8/10 Good

Belinda

Stayed 1 night in Jan 2026

10/10 Excellent

Paul Hannon,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sade

Stayed 1 night in Dec 2025

2/10 Terrible

Lamont

Stayed 2 nights in Dec 2025

4/10 Poor

Laurie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for with this one! I’ve stayed before but the room this time needs repairs! Door handle and toilet broke & the bathroom fan is loud & sounds like it is on its way out.. again, was way inexpensive and front desk people were nice thou!
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

2/10 Terrible

Derek

Stayed 1 night in Dec 2025

10/10 Excellent

Courtney

Stayed 4 nights in Dec 2025

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No tv, no microwave
Stayed 2 nights in Dec 2025

8/10 Good

Belinda

Stayed 5 nights in Dec 2025

8/10 Good

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

2/10 Terrible

Angeleana

Disliked: Cleanliness, staff & service, amenities
Hk
Stayed 3 nights in Dec 2025

8/10 Good

Belinda

Stayed 1 night in Dec 2025