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L'Hotel by JOA

3.0 star property

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Photo gallery for L'Hotel by JOA

Terrace/patio
Reception
Meeting facility
2 restaurants, lunch, dinner served; Regional cuisine
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Allees de Christus, Saint-Paul-les-Dax, Landes, 40990
  • Place, Sourcéo Thermal Baths
    ‪3 min walk‬
  • Place, Arènes de Dax
    ‪4 min drive‬
  • Place, DAX Casino
    ‪4 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)

Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed, Accessible

Standard Double Room, 1 Queen Bed, Accessible

Standard Double Room, 1 Queen Bed, Accessible

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

L'Hotel by JOA

Lakefront hotel with 2 restaurants and a 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a garden, and ATM/banking services are onsite.
L'Hotel by JOA offers 42 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at L'Hotel by JOA. During your stay, you're just a quick walk from Sourcéo Thermal Baths. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Le comptoir joa
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, 2 meeting rooms, and a multilingual staff
  • Steps from Sourcéo Thermal Baths and a 4-minute drive from Arènes de Dax
  • Pets welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the business-friendly L'Hotel by JOA. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Saint-Paul-les-Dax hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.
Le comptoir joa - This restaurant specializes in Regional cuisine and serves lunch and dinner.
El Tex Mex - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 12.50 for adults and EUR 6.25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Tex Mex
  • Le comptoir joa

Things to do

  • Billiards/pool table
  • Bowling alley

Family friendly

  • Bowling alley

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.73 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.5 for adults and EUR 6.25 for children
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Dax Saint-Paul-lès-Dax
Kyriad Hotel Dax Saint-Paul-lès-Dax
Kyriad Hotel Saint-Paul-lès-Dax
Kyriad Saint-Paul-lès-Dax
Kyriad Hotel Dax Saint-Paul-lès-Dax Saint-Paul-les-Dax
L'Hotel by JOA Hotel
L'Hotel by JOA Saint-Paul-les-Dax
Kyriad Hotel Dax Saint Paul lès Dax
L'Hotel by JOA Hotel Saint-Paul-les-Dax

Reviews

L'Hotel by JOA Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 142 out of 326 reviews
Rating 8 - Good. 117 out of 326 reviews
Rating 6 - Okay. 42 out of 326 reviews
Rating 4 - Poor. 16 out of 326 reviews
Rating 2 - Terrible. 9 out of 326 reviews

Reviews

8/10 Good

Malcolm

Stayed 1 night in May 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, no lake view

Service was excellent. We had anticipated a lake view but most of the hotels lake view is blocked by a public indoor pool structure so that was disappointing. Beds were very comfortable and everything was clean.
Stayed 1 night in Jun 2024

6/10 Okay

Dave

Stayed 1 night in May 2024

10/10 Excellent

Philip, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place very nice receptionist, very quiet.
Stayed 5 nights in Sep 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location Clean rooms Comfy bed Good air conditioning
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the lake, hotel looks like it has been newly refurbished and was immaculate
Stayed 1 night in Jul 2022

2/10 Terrible

Malcolm

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

Fenced off with mass building work. Rooms extremely cramped for us and two dogs
Stayed 1 night in Feb 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Very good will stay agane
Stayed 1 night in Oct 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good Stay

Although the hotel is not very modern it was comfortable lovely staff and good breakfast nice lake and gardens
Stayed 2 nights in Jun 2018

6/10 Okay

Richard, Jersey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stop off

I have stayed at this hotel a number of times, stopping off on the way back from Spain. The last few times I have noticed that the hotel has got scruffier and run down each time, I'm not staying again, it's not like it's cheap at €64 and does no deserve 3 stars. Needs some money spent on it.

6/10 Okay

L

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Mark, Horsham

Liked: Cleanliness, staff & service

Overnight stay

Okay for overnight stay although having passed other Kyriad hotels all over France, this one seemed a little dated in the rooms and bathrooms. Tex-mex next door was okay for evening meal. Vey good breakfast in hotel where some refurbishment has obviously taken place.

6/10 Okay

Rich w, Jersey

Disliked: Cleanliness, property conditions & facilities, room comfort

Overnight stay

We stayed overnight on route to Spain , and would say that that is all I would use it for. It was quiet and well placed for restaurants, but it is quite shabby and in need of some money spent, as at the moment it is more like 2 star than 3. Rooms are quite small and breakfast very expensive at nearly 10€

10/10 Excellent

sara

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Bien

Nous sommes des clients assidus au casino, mais c'était la première fois que nous sejournions à l'hôtel. Le personnel est très à l'écoute des clients, la proreté de la chambre est très satisfaisante. Aisni qu'une belle vue sur le lac. Le seul petit bémol, c'est l'insonorisation. En effet, nous avons entendu un chien aboyé dans le couloir tard le soir (12h00) et tôt le matin (5h00). Nous choisissons nos hôtels souvent avec ce critère (pas d'animaux), mais nous avons réservé cet hôtel en raison du repas gastronomique et du feu d'artifice présent ce jour là. Sinon, je pense que cela reste un bon moment passé à St Paul les Dax.
Stayed 1 night in Aug 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil Très sympathique. Chambre confortable et bon petit déjeuner .A conseiller.
Stayed 1 night in Jul 2025

10/10 Excellent

J PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A refaire

Stayed 1 night in Jul 2025

8/10 Good

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Paula

Stayed 1 night in Jul 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à recommander

Très bon emplacement pour cet hôtel à la fois à proximité du lac et d'activités récréatives. Accueil chaleureux du personnel. Grande propreté de la chambre et des locaux. Le bonus : Sourcéo à moins d'une minute à pied
Stayed 3 nights in Jul 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil personnel agréable seul défaut pas de changement de serviettes sur plusieurs jours.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ras
Stayed 1 night in Jun 2025

10/10 Excellent

Bruno

Stayed 1 night in Jun 2025

6/10 Okay

Denis

Liked: Staff & service, property conditions & facilities
Ras
Stayed 1 night in Jun 2025