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Staybridge Suites Stone Oak by IHG

3.0 star property

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Photo gallery for Staybridge Suites Stone Oak by IHG

Property amenity
Fridge, microwave, stovetop, dishwasher
Property amenity
Free daily buffet breakfast
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
808 N Loop 1604 East, San Antonio, TX, 78232
  • Place, Methodist Hospital Stone Oak
    ‪1 min drive‬
  • Place, Ice & Golf Center at Northwoods
    ‪2 min drive‬
  • Place, North Central Baptist Hospital
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Mobility Accessible, Kitchen (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Bedroom, Mobility Accessible, Kitchen (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Bedrooms, Mobility Accessible, Kitchen (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Bedrooms, Mobility Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Kitchen (Communications, Mobility, Roll Shwr)

Room amenity

Room, 2 Queen Beds, Mobility Accessible, Kitchen (Communications, Mobility, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(12 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, Kitchen

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen (Walk-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen (Walk-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.0 out of 10
Very good
(21 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Lobby
Residence Inn by Marriott San Antonio North/Stone Oak
  • Pool
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  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, 453 reviews
The price is €98
includes taxes & fees
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About this property

Staybridge Suites Stone Oak by IHG

An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and concierge services are onsite.
Staybridge Suites Stone Oak by IHG offers 135 air-conditioned accommodations with DVD players and safes. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Staybridge Suites Stone Oak by IHG. During your stay, you'll be within walking distance of Regal Northwoods. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from San Antonio Zoo and Aquarium and 12 minutes from The Rim Shopping Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Staybridge Suites Stone Oak by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Stone Oak by IHG. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 8 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 8 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 176 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Stone Oak
Staybridge Suites Stone Oak Aparthotel
Staybridge Suites Stone Oak Aparthotel San Antonio
Staybridge Suites Stone Oak San Antonio

Staybridge Suites Stone Oak by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Rizwan

Travelled with family
It was okay. Front staff is really nice
Stayed 1 night in Nov 2025

2/10 Terrible

Jonathan

Disliked: Staff & service
We were put on the 5th floor apparently the fifth floor is where everyone that has pets goes. My girlfriend was woke up by dogs barking and rooms around us the first two mornings and the third morning I was woke up by a dog running up and down the hallway barking when I went out it acted like it wanted to buy it so I called front desk and it took 45 minutes for someone to show up and take care of the dog when I asked for a refund or partial refund I was told that they would give me IHG rewards points I'm not happy
Stayed 3 nights in Nov 2025

10/10 Excellent

Prisma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who was cleaning up around the buffet had THE MOST BEAUTIFUL customer service I have ever experienced. He was very welcoming inviting and friendly. As we were exiting the elevators he told us good morning and that breakfast was being served.
Stayed 2 nights in Nov 2025

8/10 Good

Karla

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
Incomplete furniture on room, breakfast is always eggs with potato, and some other similar ingredients everyday.
Stayed 4 nights in Nov 2025

10/10 Excellent

Apryl

Stayed 1 night in Nov 2025

8/10 Good

connie

Liked: Staff & service, amenities
Na
Stayed 3 nights in Nov 2025

8/10 Good

Chelsea

Stayed 1 night in Nov 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

4/10 Poor

Karla

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything was fine, til I saw bugs in the kitchen on both of my days!!
Stayed 2 nights in Nov 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, amenities
Hotel is dark and gloomy. Needs some upgrades. Doesn’t smell very nice either. Hall smells like cat urine very strong odor. Would hold my breath to get to elevator. Floor looked like it was not swept or mopped and carpet stained. Shower doesn’t work very well. Water comes out of spout while showering so it takes away from water pressure. Would suggest more lighting in parking garage for safety.
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
I see everything of the above and friendly people I would love to come again!
Stayed 1 night in Nov 2025

2/10 Terrible

Rochelle

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
First off they had bed bugs and roaches crawling everywhere.
Stayed 2 nights in Nov 2025

8/10 Good

Richard L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility is dated but functional, met my needs, and was economical.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelsey

Stayed 1 night in Nov 2025

2/10 Terrible

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My iPad was stolen from my room!!
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

4/10 Poor

Jason

Business traveller
Disliked: Property conditions & facilities
It is quite obvious this hotel has not been updated in decades. The old style magnetic card readers on the room doors are super easy to clear the strip. All but two of the nights I needed to get my key re-programmed. As for the room itself. It was fairly clean and all the ammenties worked, but there was quite a bit of damage in the room. Gouges in furniture, cabinet doors handing off hinges, and the closet frame was seporated from the rest of the wall. It also had a real Overlook Hotel with poor lighting and dingy walls. I will not stay again.
Stayed 6 nights in Nov 2025

8/10 Good

Vegonia

Clean room
Stayed 1 night in Nov 2025

6/10 Okay

Holly

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Upon arriving, our first impression of the exterior and lobby was positive. It appeared to be a very nice, high quality hotel. However, things went downhill quickly after checkin. We arrived at nearly 5pm, but our room still wasn’t ready. The front desk staff made it sound like it was still being cleaned. So we waited for a while. I don’t mind waiting a bit longer for a properly cleaned room. But that is NOT what we got. Our room was filthy. We booked a two bedroom suite with a kitchen and just to list a few things: the handles on several upper cabinets were sticky with syrup, there was still bits of food stuck in the sink and disposal, every single door handle in the room was smeared with visible fingerprints, one bedspread was covered with long black hair and shorter hair - possibly pet hair. The only lighting in the bedroom comes from two bedside lamps, and one of them was blown out. There were food crumbs all over the seats of the chairs, as if the cleaning staff had not even pulled them out to check. We found candy crumbs on the floor in both bedrooms, large stains all over the chairs, carpets and sides of the bed from spilled drinks. The living area had two ottoman cubes on wheels. We opened them up and the inside contained the previous guest’s candy wrappers!!! Like 20 or more! The living area furniture was in total disrepair with rips, holes, and tears. I took pictures of everything.And the road construction on1604 goes on ALL night fyi. Positives: beds were comfy.
Candy trash in the ottoman.
Food smeared on the dirty throw pillows.
A huge, poorly repaired gash in the couch.
Black hair all over the top of one bed.
Stayed 6 nights in Nov 2025

8/10 Good

Malissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and very clean.
Stayed 4 nights in Oct 2025

2/10 Terrible

Erika

Disliked: Cleanliness, amenities, property conditions & facilities
Full of roaches and mold hotel only refunded half my money and my son got sick
Stayed 2 nights in Oct 2025

6/10 Okay

James

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Liked: Staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room felt neglected; multiple stains on carpet and chairs. Breakfast was limited with few good options
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Oct 2025