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Thompson San Antonio - Riverwalk, by Hyatt

5.0 star property

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Photo gallery for Thompson San Antonio - Riverwalk, by Hyatt

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Breakfast, lunch and dinner served
Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)
Breakfast, lunch and dinner served
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Gym

Explore the area

View in a map
115 Lexington Avenue, San Antonio, TX, 78205
  • Place, River Walk
    ‪8 min walk‬
  • Place, Market Square
    ‪15 min walk‬
  • Place, Henry B. González Convention Center
    ‪15 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Thompson Suite with 1 King Bed

Thompson Suite with 1 King Bed

Thompson Suite with 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverwalk Suite with 1 King Bed

Riverwalk Suite with 1 King Bed

Riverwalk Suite with 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 81 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite with 1 King Bed

Serenity Suite with 1 King Bed

Serenity Suite with 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

10.0 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Riverwalk View, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Accessible (Riverwalk View, Roll-in Shower)

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Thompson San Antonio - Riverwalk, by Hyatt

Art Deco hotel with a full-service spa and a 24-hour fitness center
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Thompson San Antonio - Riverwalk, by Hyatt offers 162 accommodations with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Thompson Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Thompson San Antonio - Riverwalk, by Hyatt. During your stay, you're just a quick walk from San Antonio River. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, massages, or detox wraps at Thompson Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the bar
  • Within a 15-minute walk of River Walk and Shops at Rivercenter
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Thompson San Antonio - Riverwalk, by Hyatt offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Thompson San Antonio - Riverwalk, by Hyatt. Parking is available for a fee.

This Art Deco San Antonio hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Landrace Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Moon’s Daughters - This rooftop bar specializes in Mediterranean cuisine. Open daily.
Cenote Pool Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered valet parking on site (USD 63.87 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 65 for adults and USD 15 to 70 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cenote Pool Bar
  • Landrace Restaurant
  • The Moon’s Daughters

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 to 65 for adults, and USD 15 to 70 for children
  • Covered valet parking fee: USD 63.87 per night (in/out privileges)
  • Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Thompson San Antonio - Riverwalk, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 854 reviews
Rating 8 - Good. 119 out of 854 reviews
Rating 6 - Okay. 73 out of 854 reviews
Rating 4 - Poor. 28 out of 854 reviews
Rating 2 - Terrible. 27 out of 854 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reynaldo

Stayed 1 night in Jun 2025

10/10 Excellent

Glenmark

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was Amazing! Classy clean and great hospitality! Best place yet and I will definitely book at the Thompson in the future!
Stayed 1 night in Jun 2025

10/10 Excellent

Roman

Stayed 1 night in Jun 2025

6/10 Okay

April

Did not appreciate the $25 destination fee I was charged. Was not told before hand of this fee. I will not stay here again. Lovely hotel but too expensive. Parking for one night was $63.
Stayed 1 night in Jun 2025

8/10 Good

jeff p

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too many extra fees and too far from the visiting locations
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like your property and seẻvices , restaurant very good too fast and carefully
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m a local and anytime I can have an excuse to stay at the Thompson, I take it. Hands down my favorite hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darren D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer Service at this hotel went above and beyond from the minutes we walked in to check out. ALL staff made every effort to make sure we were happy and accommodated. My only remark, personally, was that the king mattress wasn't comfortable at all. Not a restful sleep unfortunately. Other than that, I would recommend this property.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mary

Stayed 2 nights in Jun 2025

10/10 Excellent

Roger

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The room was beautiful as always. The only suggestion I have is that the water pressure in the shower needs to be improved. It was so low I could hardly rinse the soap off and I could not wash my hair.
Stayed 2 nights in Jun 2025

2/10 Terrible

James

I had the worst experience with the Thompson hotel , I got charged another room, because their system wasn’t populated with Expedia . Charged my card WITHOUT authorization . And when called and confronted they took no blame as if their system and charging my credit card with out my permission.. Great hotel but will charge your card without you knowing it . Sadly horrible experience but the manager Angie was nice
Stayed 1 night in Jun 2025

4/10 Poor

Fernanda

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
We were very disappointed with the service at The Moon’s Daughter rooftop by the bar area. We arrived around happy hour, and despite the place not being busy, the bartenders completely ignored us. We had to ask multiple times just to get a drink. Later that evening, we returned and there was glassware left all over the tables, with no staff attending to the mess. Also, we had requested a crib for our room, but it was extremely uncomfortable for a baby, the metal bars underneath were very deep, making it impossible for a child to sleep properly. This should be looked into, as it’s not suitable for babies and could be dangerous without proper padding or a mattress.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean, front desk and valet was very professional and nice. Will be returning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy decor, our suite was designed nicely, large bathroom, liked the separate water room.
Stayed 1 night in May 2025

10/10 Excellent

Jesse, Rockford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Jun 2025

8/10 Good

Augustine

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Really nice hotel and staff, but it feels like it isn't being maintained very well. Just little things that make it seem like its dirty and just getting beaten up.
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Stayed 3 nights in May 2025

8/10 Good

Paola

Stayed 1 night in May 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Amenities
Perfect place to stay in San Antonio although the valet parking is overpriced. The hotel takes many of the free street parking places for their valet and that is simply unfair or maybe illegal because they don't own the street area.
Stayed 3 nights in May 2025

10/10 Excellent

Héctor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025