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Tru by Hilton San Antonio North

2.5 star property

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Photo gallery for Tru by Hilton San Antonio North

Free daily buffet breakfast
Lobby sitting area
Front of property
Reception
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services

Explore the area

View in a map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Place, Village at Stone Oak
    ‪3 min walk‬
  • Place, Stone Ridge Market
    ‪7 min walk‬
  • Place, Stone Oak Park
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds, Mobility/Hearing Accessible and Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Similar properties

Exterior
Comfort Suites San Antonio North - Stone Oak
Uptown
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,001 reviews
The price is €80
includes taxes & fees
25 May - 26 May
Comfort Suites San Antonio North - Stone Oak

About this property

Tru by Hilton San Antonio North

Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton San Antonio North. During your stay, you're just a quick walk from Village at Stone Oak. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from North Star Mall and 15 minutes from The Rim Shopping Center
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business center on site. The family-friendly Tru by Hilton San Antonio North also features a fitness center, express check-in, and express check-out. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • High chair
  • In-room cot
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per week
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Tru by Hilton San Antonio North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 450 out of 720 reviews
Rating 8 - Good. 143 out of 720 reviews
Rating 6 - Okay. 58 out of 720 reviews
Rating 4 - Poor. 33 out of 720 reviews
Rating 2 - Terrible. 36 out of 720 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

ERIKA RICHELLE

Stayed 1 night in Feb 2026

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was extremely disappointing. We arrived at the hotel after 9pm the evening of checkin and had to wait 30 minutes for our room to be cleaned and ready for us. We were staying as an individual family, but our daughter was staying as part of a larger group. The group had a room block of 10 rooms. They attempted to check in at 4pm and were told the same thing and they didn't get into their rooms until 9pm. Once our family was able to get into our room, we found that there were corners cut when cleaning the room. The wood floor throughout the room was filthy, the toilet had fecal smears on the OUTSIDE of the bowl, there was no soap in the shower and the toilet paper was low. There were dried out chicken pieces and other food on the floor and we had to wear shoes to walk around the room. It felt very icky to stay in the room and unfortunately we had booked 2 nights because we had an all day event on Saturday. We left after the 2nd night and headed to a Holiday Inn Express (in a different city) and it was a night and day difference. It highlighted the level of filth we experienced at Tru and the overall lack of comfort Tru offered. I also want to note that there was a very rude female working the front desk. She became frustrated and walked away. Another staff member had to come work the desk the rest of the evening. Very dissapointing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, staff was helpful and nice!!
Stayed 1 night in Feb 2026

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were clean, property was well kept up, staff was super friendly and helpful
Stayed 2 nights in Dec 2025

6/10 Okay

William

Business traveller
Disliked: Amenities
You need to ask for the complimentary waters. The pillows are so thin that you get a kink in your neck. 90% of the parking is for compact vehicles.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jesse

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was really courteous. The room was very clean. There are a lot of restaurants within walking distance.
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Stayed 1 night in Feb 2026

6/10 Okay

Bobby

Liked: Staff & service
Disliked: Cleanliness, amenities
the staff was great. The room had a bad smell
Stayed 2 nights in Jan 2026

10/10 Excellent

Amber

Stayed 1 night in Jan 2026

8/10 Good

Hunter

Liked: Cleanliness, staff & service
Clean room. Tv had issues with apple tv and youtube. No tissues
Stayed 1 night in Jan 2026

10/10 Excellent

Vladyslav

Stayed 1 night in Jan 2026

8/10 Good

Cesar

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful atmosphere and feels very welcoming. The front desk host, was so kind and attentive even noticed we were talking about where to go eat and approached us to share her local insights. Only down side is the noise, we could EVERYTHING out upstairs neighbor was doing. Because of the location and welcoming atmosphere we will be returning but asking for the a top floor room.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
Very nice room, clean hallways. TV allowed use of streaming services.
Stayed 4 nights in Jan 2026

10/10 Excellent

Elias, Midland

Stayed 1 night in Jan 2026

10/10 Excellent

LeighAnn

Stayed 1 night in Jan 2026

10/10 Excellent

Sheryle

Stayed 1 night in Dec 2025

4/10 Poor

Michael Richard, North Royalton

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed 6 nights while visiting our USAF son and family. Pros: Room was fine. Clean. Like the "no carpet" look. Convenient to freeway. Cons: 1. No breakfast available on 1st day(New Years Day). 2. Room never serviced (towels, Toilet paper) despite 3 complaints to desk. 3. Additional $75 charged after I got home for "pet charge". I don't own a pet. Call to Hilton said charge was a mistake and would be removed in "3-5 business days". That was 11 days ago. Email never returned. We expect better customer service from Hilton. Still waiting 2 weeks after we checked out for a response.
Stayed 6 nights in Dec 2025

4/10 Poor

Moez

Travelled with family
Disliked: Cleanliness, amenities
Breakfast was not available. Pancake machine was broke, eggs were not available, oatmeal was not available. We went around 8am on Sunday. We had to wait for several minutes and we ended up eating outside costing us $40. Very disappointing.
Stayed 1 night in Jan 2026

6/10 Okay

SIRAJ

Disliked: Amenities
Very few items in breakfast. They don’t fill the items either. Staff not receptive, Not impressed with the breakfast or staff. I will not stay here again.
Stayed 2 nights in Jan 2026

6/10 Okay

Logan

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness
The beds were comfortable but the floors were sticky and not clean. Will not stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Shantelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfortable and clean, staff was very nice and helpful.
Stayed 1 night in Jan 2026

2/10 Terrible

Mehboob

Stayed 1 night in Dec 2025

8/10 Good

Philip

Stayed 1 night in Dec 2025

6/10 Okay

Samuel

Stayed 2 nights in Jan 2026

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Dec 2025