Tru by Hilton San Antonio North

2.5 star property

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Photo gallery for Tru by Hilton San Antonio North

Terrace/patio
Lobby sitting area
Lobby sitting area
Lobby sitting area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Place, Village at Stone Oak
    ‪3 min walk‬
  • Place, Stone Ridge Market
    ‪7 min walk‬
  • Place, Stone Oak Park
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

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About this property

Tru by Hilton San Antonio North

Family-friendly hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton San Antonio North. During your stay, you're just a quick walk from Village at Stone Oak. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from North Star Mall and 15 minutes from The Rim Shopping Center
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business center on site. The family-friendly Tru by Hilton San Antonio North also features a fitness center, express check-in, and express check-out. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • High chair
  • In-room cot
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per week
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Tru by Hilton San Antonio North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 397 out of 628 reviews
Rating 8 - Good. 129 out of 628 reviews
Rating 6 - Okay. 47 out of 628 reviews
Rating 4 - Poor. 21 out of 628 reviews
Rating 2 - Terrible. 34 out of 628 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 8 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Joyce did an excellent job!! Can’t say enough about her
Stayed 1 night in Sep 2025

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant and beautiful inside very professional staff and very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly place to stay at
Stayed 2 nights in Aug 2025

8/10 Good

Atul, Leander

Liked: Cleanliness, property conditions & facilities
Clean place
Stayed 1 night in Sep 2025

8/10 Good

Anna

Liked: Property conditions & facilities, room comfort

It was okay but nothing great

The bed was very comfy and the location was convenient. The staff were not super friendly but we only needed them for check in and check out. The only big complaint I had was about the AC not getting the room cool and that the shower water was lukewarm at max.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, breakfast was delicious. I just wish it lasted longer than 10 am
Stayed 2 nights in Sep 2025

8/10 Good

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, staff were friendly. We arrived around 9pm and there was only one staff member around. When I got into my room I found there was no TV remote so I tried to call down to reception, but the phone didn't work. I then called reception with my cell and there was no answer. I went down to reception and no one was there. I waited about 10 minutes and the staff member returned from doing other tasks. She immediately got me a remote and I was all set. It is a concern that the phones weren't working as if there was an emergency you had no way to contact anyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, room comfort
The hotel was very clean, staff were friendly. We arrived around 9pm and there was only one staff member around. When I got into my room I found there was no TV remote so I tried to call down to reception, but the phone didn't work. I then called reception with my cell and there was no answer. I went down to reception and no one was there. I waited about 10 minutes and the staff member returned from doing other tasks. She immediately got me a remote and I was all set. It is a concern that the phones weren't working as if there was an emergency you had no way to contact anyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Marina

Travelled with family
Liked: Amenities, property conditions & facilities
Yes
Stayed 1 night in Sep 2025

8/10 Good

Sam

Stayed 3 nights in Sep 2025

10/10 Excellent

Malisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Floors were dirty and black when I wiped up
Stayed 2 nights in Sep 2025

10/10 Excellent

Rico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for where we needed
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 2 nights in Sep 2025

8/10 Good

Delia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enlighten stay

It’s a very clean and easy going atmosphere.
Stayed 1 night in Aug 2025

8/10 Good

Drew, O Fallon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was fine for a short term stay, the gym was surprisingly equipped. Breakfast wasn’t bad…but they never came to my room once to clean or change towels, even after I asked
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going back!

It was an honor staying here! Loved everything about the room, service and amenities!
Stayed 1 night in Sep 2025

10/10 Excellent

Karina

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Whitney

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, amenities
Very convenient location and property was clean and welcoming.
Stayed 1 night in Sep 2025

10/10 Excellent

Marina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a business trip

Super friendly and professional staff, clean premises, unbeatable location
Stayed 5 nights in Aug 2025

6/10 Okay

Noreli

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

8/10 Good

Grecia, San Antonio

Liked: Cleanliness
Stayed 1 night in Aug 2025