Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Desk, blackout curtains, iron/ironing board, bed sheets
Meeting facility
Lobby
Property grounds

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, SFO Museum
    ‪3 min drive‬
  • Place, San Francisco Baking Institute
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪5 min drive‬

Room options

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Park Pointe Hotel, you're just a quick walk from South San Francisco Convention Center. Free WiFi in public areas and free self parking are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at King Sun, a buffet restaurant that serves international cuisine
  • Amenities include a multilingual staff, a lobby fireplace, and an ATM
  • 7 minutes by car from Cow Palace and 12 minutes from CuriOdyssey
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 254 out of 1003 reviews
Rating 8 - Good. 130 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 155 out of 1003 reviews
Rating 2 - Terrible. 314 out of 1003 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Oct 2025

4/10 Poor

Silo

Disliked: Amenities
Room stinks from old carpet.
Stayed 2 nights in Oct 2025

2/10 Terrible

Brandi

Liked: Cleanliness
Again my deposit wasn't clear about how much it was and it changed when I got there again telling me I'm using a prepaid card when it's actually not it's a cash app card that's linked to two of my Banks it's a debit or a credit card with Visa right on it and they are making up excuses why not to pay me back or how long it's going to take when it should be you know 3 to 5 days 48 hours. Anyways the guy canceled my deposit because they pulled it from my card and then said that my card was declined for the room so I called the cops they help me go up to the desk and tell him to give me my $100 back all he did was cancel it, the deposit never went back into my account 6 days later back into my account
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort
The room was peaceful and quiet, allowing for rest. The Park Pointe Hotel might have a couple of renovations going on at moment from the look of the front entrance.
Stayed 1 night in Nov 2025

2/10 Terrible

hongtao

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Too terrible noise
Stayed 2 nights in Oct 2025

8/10 Good

Barton

Liked: Cleanliness, property conditions & facilities
Price
Stayed 1 night in Oct 2025

6/10 Okay

Christian, belvedere tiburon

Stayed 1 night in Oct 2025

2/10 Terrible

Clara

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
the front desk guy when We check in was rude. I asked him about the buffet time of service and He ignored me 3 times. When we received the keys He gave us a dirty room, the sheets, pillows cases and towels were dirty but the bed was made like it was clean. My boyfriend and I talked to the front desk about the dirty room and he said tomorrow morning they cleaning it. The next day the maid cleaned the room very rapidly and I think everyone had bad actitud in this hotel. They were few kids running over and over in front of the room. I don’t like giving negative reviews but I will not recommend this hotel to anyone. Very, very dirty everywhere
Stayed 5 nights in Oct 2025

4/10 Poor

Garrett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amapola

Stayed 1 night in Jul 2025

10/10 Excellent

Ge

Stayed 1 night in Oct 2025

4/10 Poor

Mary Jo

Stayed 1 night in Oct 2025

2/10 Terrible

Eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not like photos. This hotel is ready for demolition. The carpet is a cess pool of dirt and disease
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

6/10 Okay

Shun

Business traveller
Stayed 1 night in Oct 2025

8/10 Good

Naazmin

Disliked: Cleanliness, amenities, property conditions & facilities
Parking found in front of unit on 1st floor. Ample lighting near unit. Sink faucet loose walls has splash marks smelled of smoke with air freshener. Floors needed to be cleaned. Tub and bathroom needed cleaning. Just really disappointing. Worth more like $40 if that. No ice machines were working. Had to go to the main lobby phone in room not working. Used cell to call desk with no answer. Entry to property needs lights the sign is there but at night you cannot see it drove past several times.
Bathtub
Wall stains
Closet
Stayed 1 night in Oct 2025

4/10 Poor

Nathan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room felt dirty. There were stains on the sheets and towels. I didn't feel comfortable touching anything. Price is cheap though. You get what you pay for. Parking area is suspicious because there are many people walking around the area. Car didn't get broken into.
Stayed 2 nights in Sep 2025

2/10 Terrible

AJ

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property photos are not updated. The place looks very old and rundown everything is rusted, even the bathroom curtain rod, and some lights don’t work. The staff mentioned the property is for sale, so there won’t be any renovations soon. We booked for two nights but ended up checking out after just one night, as we had no choice since we arrived very late and needed to rest. The staff were nice, but the property itself is just too old, and I hope guests won’t be misled by the outdated photos.
Stayed 2 nights in Oct 2025

6/10 Okay

Anjelia

Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 3 nights in Oct 2025

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures are not even close to this tired old building. The room was ok for a night. The area a bit sketchy. For the price it was manageable.
Stayed 1 night in Oct 2025

2/10 Terrible

Monear

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a straight nightmare and was false advertising. They have there lobby in a newer building so when you see the lobby online you think ok not bad. Then when you go past the lobby surprise surprise 😳. This was one of those hotels you would see in a scary movie no lie. I refused to sleep in there. Also my room was 333 and let me tell you it was hunted. Soon as I open the door there was something looking at me and I brushed it off thinking I’m tired then I look again and it was next to the bathroom in a corner. The hair on my neck and arms stood up And I got a chill like I was so cold all sudden. I typically don’t believe in that type of stuff, but I know what I saw. It was a weird looking female with blondish hair. OMG I NEVER EXPERIENCED THIS EVER. THIS IS WHY U DO A FULL REVIEW CHECK AND THERAL SEARCH. I DIDNT DO EITHER. I FIGURED PRICE ISNT TO BAD. TAKE A LOOK AT THE PICS. BY THE WAY THEY REFUSE TO DO A REFUND. I STILL BOUNCED OUT. NO WAY IN HELL I WOULD SLEEP THERE.
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Oct 2025