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Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Lobby
Property grounds
Desk, blackout curtains, iron/ironing board, bed sheets
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, Cow Palace
    ‪8 min drive‬
  • Place, Golden Gate Park
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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Lobby
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  • Free airport shuttle
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2.9 out of 5, 2,769 reviews
The price is €62
includes taxes & fees
10 Nov - 11 Nov
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About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Park Pointe Hotel, you're just a quick walk from South San Francisco Convention Center. Free WiFi in public areas and free self parking are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at King Sun, a buffet restaurant that serves international cuisine
  • Amenities include a multilingual staff, a lobby fireplace, and an ATM
  • 7 minutes by car from Cow Palace and 12 minutes from CuriOdyssey
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Reviews

Park Pointe Hotel Reviews

5.8

5.8/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 1004 reviews
Rating 8 - Good. 135 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 154 out of 1004 reviews
Rating 2 - Terrible. 319 out of 1004 reviews

Reviews

4/10 Poor

Andre C.

Stayed 2 nights in Aug 2025

10/10 Excellent

Miracle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Velta

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Due to the Chinese restaurant attached to the motel, it consistently smelled like spoiled sea food outside the hotel. The room doors did not seal at the bottom and had constant bugs in the room. They keep the doors to the courtyard locked unless housekeeping unlocks them, and it’s so inconvenient to walk the whole building to get to the front desk. There is not a manager on site, so they have to text her and not make a physical phone call to solve a problem. The staff however was nice and did their very best given the resources they seemed to have.
Stayed 7 nights in Aug 2025

2/10 Terrible

Kushalappa, Stoughton

Stayed 1 night in Jul 2025

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Yorel Miguel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
+ location is good, 130$ per night, lady upfront was nice - extremely dirty, did not receive back the 100$ deposit, used towels and no hot water, internet was not working and AC wasn’t blowing cold air ( stuck on fan mode ), smelled like cigarettes.
Stayed 1 night in Aug 2025

4/10 Poor

Juan Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

emmanuel

Stayed 1 night in Jul 2025

2/10 Terrible

William

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Splooge stain in bed, no ice machine, bathroom toilet seat not properly set.
Stayed 2 nights in Aug 2025

4/10 Poor

Gene

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
T
Stayed 7 nights in Jul 2025

4/10 Poor

Firas

Stayed 1 night in Aug 2025

2/10 Terrible

MARIBELLE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay!

Smelly rooms, dirty carpets, broken hangers and towel bar, no utilities like refrigerator and microwave. TV not working. Bathroom shower has no hot water that we need to move rooms twice. I feel unsafe as well. People smokes everywhere.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rohan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very run down, like it's on the verge of closing down. Bathroom vent filled with dust, shower curtain holder filled with rust, no hot water, no tv remove. A hall way door kept baning loudly all night
Stayed 3 nights in Aug 2025

8/10 Good

Arma

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Danilo

Business traveller
rug old and dirty
Stayed 1 night in Aug 2025

2/10 Terrible

Veronica

Stayed 4 nights in Jul 2025

4/10 Poor

David

Travelled with family

Never again

We had a 1 towel in our room, the shower curtain rod was rusted, the door hinges were also rusted, tv was blurry and the carpet was stained and looked dirty. The photos were deceiving but I will say the lobby did look like the photos. We only stayed the night.
Stayed 1 night in Aug 2025

4/10 Poor

Gizel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jazmina

Stayed 1 night in Jul 2025

2/10 Terrible

Daisy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Area was super creepy around abandoned buildings. Motel, not hotel function. Room was super out dated and small. Pictures didn’t match actual settings. Would not recommend
Stayed 1 night in Jul 2025

2/10 Terrible

Malvina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I was very disappointed with our stay at this hotel. We arrived late, check-in went smooth initially. However, upon arrival to our room, it reeked of tobacco smell. Our room was changed twice due to tobacco smell in a non-smoking facility hotel. We were traveling with small children and this was frustrating since our arrival was later and we couldn’t just “go to bed”, but deal with this situation. The last room that we were given still had some smell, but at this point we were tired of transferring luggage, belongings, and our kiddos. The room was run down and old. The handle on the bathroom fell off after trying to open the bathroom door. The fresh pictures in the description do not reflect the actual facilities. It’s time for an update. Also, when travelers book a non-smoking facility, this is what they expect to get. Will not stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Raj

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

After I checked in, went to the room only to find out that there are light bulbs missing from almost all the fixtures. No hot water for shower. Notified front desk and they told me that the maintenance guys are gone for the day. No other rooms were available to switch out. ( I request a refund )
Stayed 1 night in Jul 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025