Balmoral Hotel San José CR, Historic District

3.5 star property

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Photo gallery for Balmoral Hotel San José CR, Historic District

Flat-screen TV
Exterior
Deluxe Plus
Breakfast, lunch, dinner served; international cuisine
Presidential Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Central Ave, between 7th and 9th St, San José, San Jose, 3344-1000
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater of Costa Rica
    ‪3 min walk‬
  • Place, National Museum of Costa Rica
    ‪6 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪29 min drive‬

Room options

Deluxe

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Room (Plus)

8.0 out of 10
Very good
(37 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Plus

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed
  • Free Wi-Fi

Deluxe Plus

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite

  • City view
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Presidential Suite

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Suite

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

Superior

8.6 out of 10
Excellent
(24 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite Gales

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite 514

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite Belford

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

About this property

Balmoral Hotel San José CR, Historic District

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and 2 coffee shops/cafes. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference space.
Balmoral Hotel San José CR, Historic District offers 119 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Balmoral Hotel San José CR, Historic District. During your stay, you're just a quick walk from Casino Fiesta. Features include free WiFi in public areas and free valet parking, plus 2 coffee shops/cafes.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at EL PATIO DEL BALMORAL
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests love the restaurant and breakfast
  • Steps from Pre-Colombian Gold Museum and Plaza de la Cultura
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, along with 2 coffee shops/cafes. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 5909 square feet (549 square meters) and includes a conference center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Balmoral Hotel San José CR, Historic District. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star San José hotel is smoke free.

Guests are served free local cuisine breakfast daily from 6:00 AM to 11:00 AM.
EL PATIO DEL BALMORAL - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • EL PATIO DEL BALMORAL

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5,909 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1955
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Balmoral Hotel San José CR, Historic District offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Balmoral Hotel
Balmoral Hotel San Jose
Balmoral San Jose
Hotel Balmoral

Balmoral Hotel San José CR, Historic District Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 1007 reviews
Rating 8 - Good. 290 out of 1007 reviews
Rating 6 - Okay. 156 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

Great staff however a hotel is older hotel. That’s still been remodeled. The hotel bar was completely empty and closed. Our room has a broken mattress. And we had trouble finding our outlet that was powered all the time, all the outlets seem to be connected to switches.
Stayed 7 nights in Feb 2026

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean hotel, pleasant staff. It was a decent stay for the money.
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only issue was no facecloths available
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & comfortable. The Cafe had great food. Roberto, our waiter, was very nice & friendly. Hotel was in a perfect location for exploring parks & museums. We had a great time there.
Stayed 2 nights in Jan 2026

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. There was a good shower/bathtub. The free breakfast was great but it is a sit down breakfast in the restaurant, not a buffet. The location was perfect in the historic center. My only complaint is that they advertise a shuttle and there isn’t one. After multiple requests, they said I could share details of arrival and flight but no one showed up. The taxi coordinator at the airport said there wasn’t one. Other hotel guests had the same experience-no response. The airport in Alajuela is a half hour drive to the hotel in downtown San Jose. The taxi drivers overcharge and use a meter. They are also aggressive. Any ride share is only available off sight and might not be safe. I didn’t find any good options for airport transport other than renting a car.
Stayed 6 nights in Jan 2026

8/10 Good

Matthew, Social Circle

Stayed 3 nights in Jan 2026

6/10 Okay

Lilian

The room was ok. But the keep a deposit $200for 24hours
Stayed 1 night in Jan 2026

8/10 Good

Stephen

Stayed 1 night in Jan 2026

8/10 Good

Debra

Stayed 2 nights in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and free breakfast. Really nice staff.
Stayed 5 nights in Jan 2026

4/10 Poor

carla

Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very helpful and nice so that’s the only reason I’m giving this place 2 stars. The standard room i was in, non smoking, smelled of stale cigarette smoke. The hotel is a “non smoking” hotel so unclear why it smelled. The room has an enclosed patio, with a window to the outside. I couldn’t close the window due to EXCESSIVE dirt and debris in the window tracks. Looks like it’s been that way for years. There’s also a large planter box attached to the outside of the building in front of that window, so it was impossible to see out. Because I didn’t want to sleep with the window open, I had to keep the patio enclosure closed my entire stay. Wi-Fi is non existent although they advertise it. Could not get a signal at all. Pics of the room, on line, are not what you’re getting, they are very dated and old. My bathroom sink drain had some sort of gross gunk in it. Looked as though it hadn’t been cleaned. I also had a problem with my bill. Appeared to be over charged on my card. I wasn’t allowed to speak to the manager directly. The front desk staff relayed messages to me as to the problem. That piece eventually cleared up on it’s own but left me feeling very stressed about the double charges while I was there. This place is not worth the money you pay. Find a different hotel!
Stayed 5 nights in Jan 2026

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service
Everything was great
Stayed 1 night in Jan 2026

10/10 Excellent

Jose Roberto

Stayed 1 night in Jan 2026

10/10 Excellent

kevin, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in historic district, great location good parking , a little hard to find, but great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Jose, North bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable; you can walk everywhere. Alejandra, the receptionist, was very helpful, friendly, and had a very nice demeanor. We will definitely come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose, North bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Among the best locations in downtown; rooms are very quiet, staff members are extremely friendly, especially Alejandra in the front desk.
Stayed 6 nights in Jan 2026

10/10 Excellent

Katryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and very clean room
Stayed 1 night in Jan 2026

6/10 Okay

Achintya

Travelled with family
Location was great - right in center of San Jose city. Free valet was great. Room in decent condition but beds were very uncomfortable. Bathroom shower kept spilling water outside. A fridge and locker would have been much appreciated. Free breakfast was meh and service was slow.
Stayed 1 night in Jan 2026

2/10 Terrible

tommy

I TRIED TO CANCELL OR MOVE THE DATES FOR 2 WEEKS BUT EXPEDIA WOULD NEVER LET ME CANCELL. I HAD A STROKE AND WANTED TO BE A MONTH LATER BUT EXPEDIA DOES NOT CARE
Stayed 1 night in Jan 2026

10/10 Excellent

Ana, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location. Restaurant was good
Stayed 3 nights in Jan 2026

10/10 Excellent

Thi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room size was great, the staff was super friendly and helpful as well! I also really liked their gallo pinto for breakfast!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, helpful and attentive. Friendly. Room was great. Wonderful views, Cool atmosphere. Food delicious in the restaurant. Jorge was extremely helpful and kind. Would highly recommend. Petra at the front desk could not have been more helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Yazmin

Stayed 2 nights in Jan 2026

8/10 Good

Jeremy

Travelled with family
Liked: Staff & service, property conditions & facilities
It was a great location for the last leg of our trip because we were doing a walking tour nearby, however, it was not the most comfortable and one of the two fridges in the room was not working, smelled, and a little dirty. The beds were hard as a rock, clean, but very firm. The lobby and restaurant photos certainly set you up to believe it is luxury in the midst of a very popular and populated area, but I felt the rooms need more comfort and cleanliness to add to the comfort level for the area, especially when paying for a suite.
Stayed 2 nights in Dec 2025