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Acacia Boutique Hotel

3.0 star property

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Photo gallery for Acacia Boutique Hotel

Outdoor pool
Lobby sitting area
On the beach, white sand
Lobby sitting area
Front of property – evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Casino del Mar at La Concha Resort
    ‪2 min drive‬
  • Condado Beach
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Best Available Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Best Available Room

7.4 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Full Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View

Queen Ocean View

7.8 out of 10
Good
(22 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Ocean View

7.0 out of 10
Good
(19 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard | Exterior

King Standard

7.4 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double

Double Double

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

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4.2 out of 5, Very good, (497)
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About this property

Acacia Boutique Hotel

On beach with outdoor pool, near Casino del Mar at La Concha Resort
An outdoor pool, a restaurant, and a hot tub are available at this hotel. WiFi in public areas is free. Additionally, conference space, laundry facilities, and tour/ticket assistance are onsite.
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. 26-inch LCD televisions come with cable channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Acacia Boutique Hotel's great beach location. During your stay, you're just a quick walk from Calle Loiza. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the fine-dining restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include conference space, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the beach
  • Just a 2-minute drive from Casino del Mar at La Concha Resort and a few minutes from Jose Miguel Agrelot Coliseum
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Acacia Boutique Hotel offers its guests an outdoor pool and a hot tub. Event space at this hotel measures 592 square feet (55 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Acacia Boutique Hotel. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star San Juan hotel.

Niche - Onsite fine-dining restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • Niche

Things to do

  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 592 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 12:30 AM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [At Wind Chimes Inn]

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 250 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per week
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 12:30 AM.
Guests arriving after hours will need to go to the following location to check in: At Wind Chimes Inn
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 360 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 162 out of 1003 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

JULIE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we got smells musty, it is filthy, dark, and there is no air conditioning. I was told that there should be remotes for the A/C, but there aren’t and I was told maintenance can help find remotes tomorrow (after we check out). I would never recommend this plane to anyone ever.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Reina

Travelled with partner
Disliked: Amenities, property conditions & facilities
We did not have hot water for the majority of our stay, the AC broke 1 night in a room, and our TVs did not work most of the time. Very close to a great beach
Stayed 3 nights in Mar 2025

8/10 Good

Emily

Stayed 2 nights in Mar 2025

10/10 Excellent

carmen

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very pretty. It’s clearly family owned. Everyone is super nice and you’re just a few steps to a great beach.
Stayed 1 night in Mar 2025

6/10 Okay

Ubaldo Adrian

Liked: Cleanliness
Stayed 5 nights in Mar 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a dump . I would NEVER recommend anyone to stay there. No security. Shower didn’t work. Room was dirty and they refuse to give a refund
Stayed 3 nights in Mar 2025

2/10 Terrible

Nahuelda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water ! I ordered uber eats and the food was left in the lobby and got ate . If it was thrown out id understand but I was told By a staff member that the bag was opened. Disrespectful . The floors were dirty . Sheets stained . The room was smaller than expected . Location was okay. Hard for an uber to find though . 10/10 DO NOT RECOMMEND . I should have slept at the airport honestly .
Stayed 1 night in Mar 2025

6/10 Okay

MandJ

Travelled with partner
Disliked: Property conditions & facilities
Hot tub not hot no power,
Stayed 2 nights in Feb 2025

10/10 Excellent

ANGELA

Travelled with group
Loved our stay here. I will be back. The pool was beautiful and the restaurant aesthetic was amazing!
Stayed 1 night in Mar 2025

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to the beach and had many places to eat in walking distance. Overall enjoyed stayed, room could’ve been a bit cleaner but nothing worth complaining about. WiFi was an issue and barely worked at times which wasn’t good when I also didn’t have good cell service. (Spoke with service desk and they said it was an issue being currently addressed). Overall would recommend, especially for the price!
Stayed 4 nights in Mar 2025

10/10 Excellent

CURTIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

debora Rocha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Not as clean as we would have like but for the price it was fine we were barely there! The heated pool!!!! Amazing!!!! The staff was friendly and kind. Idk we liked it despite alot of negative reviews we would definitely stay again! The location was great parking is horrible we lost hours just looking for parking the first night but thats on us lol! It was an amazing view and was exactly what we needed for our little getaway!
Stayed 4 nights in Jan 2025

8/10 Good

Paul Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Broken balcony chairs when we arrived - but replaced. Great restaurant.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

4/10 Poor

kathy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Was looking for a nice boutique hotel. Rooms were very dirty. Toliet wouldn't flush . I know it is old but that doesn't mran it can't be clean
Stayed 1 night in Mar 2025

8/10 Good

Jocelyn A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a charming atmosphere and a cozy vibe that makes it feel welcoming.
Stayed 4 nights in Oct 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very quaint lovely property. Enjoyed staying there except for not having water for half a day. (Municipal issue?) Also had issues with the toilet and sink on our first day. My husband ended up adjusting the toilet and plunging the sink himself. Not ideal - but it was still clean, comfortable, and a great location.
Stayed 4 nights in Mar 2025

6/10 Okay

Brian

Stayed 1 night in Mar 2025

4/10 Poor

sarah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

so bad that it’s funny

The only good thing going for this hotel is its location, 1/2 block to the beach in a nice neighborhood and a good restaurant attached. Otherwise it is disorganized, not clean (although the tiny pool was clean), remotes vanished from rooms so folks were begging for blankets to keep warm from over-zealous air conditioners, leaky faucets (NOT eco-friendly) , dirty gritty floors, was given the wrong key to my room and walked in on a sleeping man, someone got an electrical shock from reaching in the ice machine, I had to ask the “valet” to turn down the volume on his IPhone which he was watching at 12 AM in the lobby of women screaming…. it was all so bad that it was funny! I have to ask what are the guidelines that makes a Boutique Hotel “boutique”? The woman at the front desk was trying to cover 2 hotels at once, a half block apart, I felt badly for her.
Stayed 2 nights in Feb 2025

6/10 Okay

Raymond

Travelled with group
Disliked: Property conditions & facilities

Cute hotel, but there are better options

We had booked a room with two beds. When we checked into our room, the toilet was not mounted correctly so when you sat on it, it wobled from side to side. There were towel bars missing, the water pressure was abysmal, the shower head was spraying water everywhere at the connection and there were no hand towels or wash cloths provided. While the hotel itself was very cute, one could tell it suffered from lack of maintenance and upkeep. The staff were very friendly and polite and there was an on-site restaraunt with a small bar; however, the bartender had no clue how to make a bloody mary nor did she have the neccessary ingredients. One last thing I want to mention is that the so called pool was more like a 40 person jacuzzi with a 9 person maximum occupantcy. While we liked the look of the hotel, it did leave a lot to be desired.
Stayed 2 nights in Mar 2025

6/10 Okay

Jacqui

Travelled with family
Looked great at first-very attractive building. However, the rooms are tired and need some TLC. Our room had one table lamp, not enough light to read by. TV had no sound. Room wasn’t cleaned when we arrived, and the cleaning crew went out for a break while we sat in the lobby. Staff were pleasant, but didn’t seem too concerned about customer service. OK for one night, but glad we weren’t booked for more. Restaurant was great for breakfast!
Stayed 1 night in Mar 2025