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Caribe Hilton

4.5 star property

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property preview
10 restaurants, international cuisine
2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL | View from room
2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 San Geronimo Street, San Juan, 00901
  • Place, Escambron Beach
    ‪6 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Place, Pan American Pier
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

Presidential Suite

  • Sleeps 6

Garden Wing King Room with Balcony

  • Sleeps 2

Garden Wing Two Double Room with Balcony

  • Sleeps 4

View all photos for JUNIOR SUITE WITH SOFABED AND BALCONY - 1KNG

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JUNIOR SUITE WITH SOFABED AND BALCONY - 1KNG

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for CARIBE RM - MOBILITY ACCESS RI SHWR - 2DBL

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CARIBE RM - MOBILITY ACCESS RI SHWR - 2DBL

8.4 out of 10
Very good
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG

HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG | Living area

HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG

  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG

PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG | Living area

PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG

  • 191 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for 2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS

2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS | View from room

2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS

8.0 out of 10
Very good
(1 review)
  • 129 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for 2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

  • 185 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for CARIBE RM - MOBILITY ACCESS RI SHWR - 1KNG

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CARIBE RM - MOBILITY ACCESS RI SHWR - 1KNG

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for JR SUITE MOBILITY ACCESSIBLE RI SHWR - 1KNG

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JR SUITE MOBILITY ACCESSIBLE RI SHWR - 1KNG

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for SIGNATURE RM - MOBILITY ACCESS RI SHWR - 2DBL

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SIGNATURE RM - MOBILITY ACCESS RI SHWR - 2DBL

8.8 out of 10
Excellent
(3 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for SIGNATURE RM - MOBILITY ACCESS RI SHWR - 1KNG

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SIGNATURE RM - MOBILITY ACCESS RI SHWR - 1KNG

7.4 out of 10
Good
(21 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for CARIBE RM - SECLUDED WAVE WNG - 2DBL

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CARIBE RM - SECLUDED WAVE WNG - 2DBL

8.6 out of 10
Excellent
(67 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for COLLECTION RM - SECLUDED WAVE WNG - 2DBL

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COLLECTION RM - SECLUDED WAVE WNG - 2DBL

8.0 out of 10
Very good
(33 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for CARIBE RM - SECLUDED WAVE WNG - 1KNG

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CARIBE RM - SECLUDED WAVE WNG - 1KNG

8.0 out of 10
Very good
(33 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION RM - SECLUDED WAVE WNG - 1KNG

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COLLECTION RM - SECLUDED WAVE WNG - 1KNG

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for CARIBE RM - PREMIUM GARDEN VW - 2DBL

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CARIBE RM - PREMIUM GARDEN VW - 2DBL

7.8 out of 10
Good
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for COLLECTION RM - PREMIUM GARDEN VW - 2DBL

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COLLECTION RM - PREMIUM GARDEN VW - 2DBL

8.6 out of 10
Excellent
(20 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for CARIBE RM - PREMIUM GARDEN VW - 1KNG

Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM - PREMIUM GARDEN VW - 1KNG

8.8 out of 10
Excellent
(14 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION RM - PREMIUM GARDEN VW - 1KNG

COLLECTION RM - PREMIUM GARDEN VW - 1KNG

COLLECTION RM - PREMIUM GARDEN VW - 1KNG

9.0 out of 10
Wonderful
(23 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Beach Wing Two Double Room with Balcony

  • Sleeps 4

Beach Wing Two Double Room with Balcony and Ocean View

  • Sleeps 4

Wave Wing Honeymoon Suite

  • Sleeps 2

Beach Wing King Room with Balcony

  • Sleeps 3

Wave Wing King Room with Balcony

  • Sleeps 2

Wave Wing Two Double Room with Balcony

  • Sleeps 4

Garden Wing Two Double Room with Balcony and Ocean View

  • Sleeps 4

Garden Wing King Room with Balcony and Ocean View

  • Sleeps 2

Wave Wing Two Double Room with Balcony and Ocean View

  • Sleeps 4

Wave Wing King Room with Balcony and Ocean View

  • Sleeps 2

Beach Wing Corner Suite

  • Sleeps 4

Mobility Accessible Junior Suite with Roll in Shower

  • Sleeps 4

Mobility Accessible Garden Wing Two Double Room with Roll in Shower

  • Sleeps 4

Accessible Beach Wing King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible Beach Wing King Room with Roll in Shower and Ocean View

  • Sleeps 2

Mobility Accessible Beach Wing Two Double Room with Roll in Shower and Ocean View

  • Sleeps 4

View all photos for FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

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FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

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FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

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FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

27-inch LCD TV with cable channels, TV, pay films

FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for CARIBE RM - RESORT OR GARDEN VW - 2DBL

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CARIBE RM - RESORT OR GARDEN VW - 2DBL

7.6 out of 10
Good
(15 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for CARIBE RM- RESORT OR GARDEN VW- 1KNG

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CARIBE RM- RESORT OR GARDEN VW- 1KNG

8.6 out of 10
Excellent
(20 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

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SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

8.2 out of 10
Very good
(64 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

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SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

7.0 out of 10
Good
(34 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

7.2 out of 10
Good
(5 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING | Living area

CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

8.0 out of 10
Very good
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Connecting Junior Suite With 1 King Bed

  • Sleeps 8

Family Connect High Floor Ocean Vw-1Kg/2Dbl

  • Sleeps 6

Beach Wing King Room with Balcony and Ocean View

  • Sleeps 3

Garden Wing One Bedroom Suite

  • Sleeps 4

Junior Suite

  • Sleeps 4

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About this property

Caribe Hilton

Family fun on the beach, with 3 outdoor pools, near Fort San Jeronimo
Catch some rays at the beach or spend the day relaxing at Caribe Hilton's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

3 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Caribe Hilton's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Escambron Beach. Free WiFi in public areas, 3 outdoor pools, and 10 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy international cuisine with a beachfront location at Caribar, one of the property's 10 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, detox wraps, or hydrotherapy at Zen Spa Océano
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the pool and the location
  • Just a 4-minute walk from Luis Muñoz Rivera Park and 5 minutes by foot from Fort San Jeronimo
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee.

This San Juan resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Caribar - This beachfront lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Ocean Restaurant & Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Ice Cream Cookie & Co - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Morton's The Steakhouse
  • Ocean Restaurant & Lounge
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
Hilton Hotel Caribe
Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Caribe Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1407 out of 2482 reviews
Rating 8 - Good. 536 out of 2482 reviews
Rating 6 - Okay. 305 out of 2482 reviews
Rating 4 - Poor. 133 out of 2482 reviews
Rating 2 - Terrible. 101 out of 2482 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 4 nights in Sep 2025

8/10 Good

Leticia

Liked: Property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Ryan

Stayed 3 nights in Sep 2025

10/10 Excellent

Crystal, Brooklyn

Stayed 4 nights in Aug 2025

10/10 Excellent

Gandalf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the history of the hotel itself as well as the history surrounding it and the areas to walk and enjoy just directly on the hotel property. lagoon, nature habitat, small stores on the main floor, open air lobby, etc.
Stayed 3 nights in Sep 2025

8/10 Good

Bobbi Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Yoseph Alicia, Studio City

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hospitality and thanks for the upgrades!
Stayed 5 nights in Sep 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Natasha

Stayed 1 night in Sep 2025

8/10 Good

Tal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice grounds, 24/7 gym access, nice rooms and bathrooms, balconies could use some updating
Stayed 4 nights in Sep 2025

4/10 Poor

Terrance

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The rooms are run down and old. The air conditioner did not work properly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Francisco J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and friendly.
Stayed 5 nights in Sep 2025

6/10 Okay

Ferdinand

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Amenities under construction
Stayed 4 nights in Sep 2025

10/10 Excellent

Leidy

Travelled with partner
Liked: Amenities
Excellent
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Properly was good. Pool closed to early with no access to the beach through resort after pool was closed. Most pools are 24 hours in other hotels, if not at least you are able to walk the beach.
Stayed 3 nights in Sep 2025

6/10 Okay

Frances

Stayed 1 night in Sep 2025

8/10 Good

Isaac

Stayed 6 nights in Sep 2025

10/10 Excellent

Jainette

Stayed 5 nights in Sep 2025

10/10 Excellent

Walter, Norridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the condition of the facility was amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisa

Stayed 4 nights in Sep 2025

8/10 Good

Jermaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris at the front desk was amazing he really accommodated us, the room we had in the wave wing 2063 had amazing views thanks to Chris. The property had an infinity pool but unfortunately it wasn't opened during our stay. Also I wish the amenities would stay open longer since it is a resort. But overall it was an amazing stay and a really good experience.
Stayed 4 nights in Sep 2025

4/10 Poor

Janny

Travelled with partner
Disliked: Staff & service, property conditions & facilities
It was okay.
Stayed 5 nights in Aug 2025

4/10 Poor

Vicky

Stayed 2 nights in Sep 2025

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a solo trip - I loved the location of this hotel and my balcony view of the beach! The staff were very friendly and accommodating. The beach on property was absolutely perfect
Stayed 3 nights in Sep 2025

4/10 Poor

Lucia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool is under construction, sadly the property is not as described or seen in the pictures that was one of the main attractive features but it is in really bad condition. Service is really good I just think the resort fee is a waste of money is missing the “resort” meaning
Stayed 4 nights in Sep 2025