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Abitta Condado

3.0 star property

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Photo gallery for Abitta Condado

Beach nearby, sun-loungers, beach umbrellas, beach towels
Property video
Panoramic Room, Multiple Beds, Balcony, Lagoon View
Lobby sitting area
Panoramic Room, Multiple Beds, Balcony, Lagoon View | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
4 Calle Clemenceau, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪1 min walk‬
  • Place, Atlantic Beach
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower, Ground Floor

Standard Room, 1 King Bed, Roll-in Shower, Ground Floor

Standard Room, 1 King Bed, Roll-in Shower, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, Multiple Beds, Balcony, Lagoon View

Panoramic Room, Multiple Beds, Balcony, Lagoon View

Panoramic Room, Multiple Beds, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, 2 Queen Beds, Balcony, Lagoon View

Standard Double Room, 2 Queen Beds, Balcony, Lagoon View

Standard Double Room, 2 Queen Beds, Balcony, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lagoon View

Pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About this property

Abitta Condado

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include a hot tub, valet parking, and a microwave in a common area.
Abitta Condado offers 99 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Abitta Condado. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features like free WiFi in public areas, plus an outdoor pool and a 24-hour business center.
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business center, meeting rooms, and a conference center
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Puerto Rico Convention Center and 5 minutes from Jose Miguel Agrelot Coliseum
Abitta Condado offers its guests a children's pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Abitta Condado. For a fee, parking is available.

This 3-star San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)
  • Limited on-site valet parking

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 43.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Canario Lagoon
El Canario Lagoon Hotel
El Canario Lagoon Hotel San Juan
El Canario Lagoon San Juan
El Canario By The Lagoon Hotel San Juan
El Canario By The Lagoon Hotel
El Canario By The Lagoon San Juan
El Canario By The Lagoon Hotel San Juan

Abitta Condado Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 96 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food and service. Tony at the in-house restaurant was superb! Our room was quaint and comfortable. Will definitely book the Ábitta again in the future!
Stayed 1 night in Sep 2025

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed on the first floor near a sliding door and it was too noisy. You could hear every conversation people had with no consideration of hours. We had multiple inconveniences during our stay, but the staff was very friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Angel Jovany

Stayed 2 nights in Sep 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The front desk MINDY was super informative and friendly. She made us feel at home. The elevator presence can be updated.
Stayed 1 night in Aug 2025

6/10 Okay

Beatriz

Travelled with group
Disliked: Staff & service

Mala administracion

El check-in fue una pesadilla. Llegamos a las 4pm y no habia cuartos disponibles. Pregunte cuando iba a tener el cuarto me dijeron que no sabian porque el hotel estaba lleno. Cuando nos entregaron el cuarto 1h mas tarde olia a humedad. Las puertas de bañera no cierran bien y se moja hasta afuera. Parece que el extractor del restaurante no funciona, porque cuando cocinan todos los pasillos huelen solo a comida.
Stayed 1 night in Sep 2025

2/10 Terrible

Stacey

Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Friendly staff!
Stayed 8 nights in Aug 2025

10/10 Excellent

Leyanni

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. I loved the area that it was in and the staff was super nice
Stayed 4 nights in Aug 2025

8/10 Good

Eileen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay in a Convenient Location – Would Return! I recently stayed at Abitta Hotel in Puerto Rico and overall had a great experience. The location is fantastic—very convenient and close to everything we needed, which made exploring the area super easy. The hotel has two towers side by side, and during our visit, they were undergoing some remodeling. I suspect that’s why only one of the buildings had working Wi-Fi, while the other didn’t. It was a bit inconvenient, but understandable given the renovations. Our room was clean and comfortable. The bed was cozy, and I especially appreciated the strong water pressure in the shower—it made for a really refreshing experience. That said, the sliding shower door didn’t stay shut properly, likely due to worn-out friction on the track. We had to get a little creative and use a towel to keep it closed, which worked fine. Despite that minor hiccup, I would definitely stay here again. The comfort, location, and overall vibe made it a worthwhile choice, and I’m sure the renovations will only improve the experience for future guests.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jaquelin

Stayed 2 nights in Aug 2025

10/10 Excellent

Durlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager and staff was really accommodating to me I had came off a cruise and was really tired and they allowed me to check in early it meant a lot
Stayed 1 night in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel tower-1 was outdated & partial under renovation. We requested to move to tower-2, which they assigned us an updated room. The staff (Alberto) & crew were very understanding & helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Angel Manuel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Jahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly. Would stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Ábitta are amazing
Stayed 5 nights in Aug 2025

8/10 Good

Cristina

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Lindsey

Travelled with group
Liked: Cleanliness, staff & service
The Abitta is a very well-priced hotel in the Condado neighborhood. It's a good value for the price per night of a room. However, there's a big difference between the quality of the rooms in the front/main building versus the back building. The hotel staff told me the back building used to be a different hotel that the Abitta recently bought and renovated but it in no way lives up to the quality of the rooms in the front building. I stayed in the back building and my room had several issues: 1. the shower didn't work properly (i had to pull the lever every which way to get it to turn on and then turn off and still it would drip); 2. the bathroom window was permanently cracked open and i couldn't close it or open it further; 3. the top lock on the inside of my door was missing the locking mechanism on the doorframe so the top lock didnt work at all; 4. the safe was an older model that was hard to operate and i locked myself out of it on my first night there; and 5. generally the room needed some renovation especially the bathroom. I will say the staff was extremely friendly and helpful anytime I needed something -- like how to troubleshoot the shower situation and when i locked myself out of the safe in my room (shout out to Oscar!). This is a great hotel to stay at but only if you're staying in the front/main building so I'd request that when booking and/or when checking in.
Stayed 2 nights in Aug 2025

8/10 Good

Cassandra, Cincinnati

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice place and the room was beautiful! We had issues with the TV. It would not work but it may have been due to the storm. The hot water was only lukewarm. We had a $25 coupon for the hotel next door but half the items were not available. They had a nice run punch. Area had a lot of restaurants, a casino, shopping which was all walkable.
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk service was wonderful. We appreciated the meal vouchers to use in the hotel and it was convenient to everything. Close the beach, casino and dining.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place . Will definitely come back !
Stayed 3 nights in Jul 2025