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Catalonia Donosti

4.0 star property
VIP Access

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Photo gallery for Catalonia Donosti

Living room
View from room
Fitness facility
Staircase
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

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Alto San Bartolome Kalea 9, San Sebastián, 38660
  • Concha Promenade
    ‪2 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪18 min walk‬
  • Reale Arena
    ‪2 min drive‬
  • San Sebastian (EAS)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Single Use)

1 bedroom, minibar, in-room safe, desk

Suite (Single Use)

  • 51 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room, Sea View

1 bedroom, minibar, in-room safe, desk

Single Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

9.4 out of 10
Exceptional
(36 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Triple Room (2 adults + 1 child)

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room Single Use, Terrace, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room Single Use, Terrace, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite, Terrace, Sea View

Terrace/patio

Junior Suite, Terrace, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Terrace, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Terrace, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace, Sea View (Single Use)

Terrace/patio

Junior Suite, Terrace, Sea View (Single Use)

  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Sea View

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room Single Use, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed

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About this property

Catalonia Donosti

Hotel with a full-service spa, a short walk to Concha Beach
This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Catalonia Donosti offers 128 air-conditioned accommodations with minibars and laptop-compatible safes. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Catalonia Spa. Services include massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Catalonia Donosti's great location gets high marks from our customers. During your stay, you're just a quick walk from Concha Beach. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages at Catalonia Spa
  • Amenities include 7 meeting rooms, a car charging station, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Academia de Baile Natalia y Fermin and 9 minutes by foot from Concha Beach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Catalonia Donosti offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. Spa services, a terrace, and dry cleaning/laundry services are also featured at Catalonia Donosti. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star San Sebastián hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.
Aldapeta Gastrobar - Onsite bistro.
Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aldapeta Gastrobar
  • Bar

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Pets are not permitted in the common areas of the property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 200 per stay
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 25 per day
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 01 and close September 30.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Catalonia Donosti Hotel
Catalonia Donosti San Sebastián
Catalonia Donosti Hotel San Sebastián

Catalonia Donosti Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 514 out of 660 reviews
Rating 8 - Good. 98 out of 660 reviews
Rating 6 - Okay. 30 out of 660 reviews
Rating 4 - Poor. 13 out of 660 reviews
Rating 2 - Terrible. 5 out of 660 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot. Wonderful location and great amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel. The staff were really friendly and helpful. Amazing bathroom. The views from the roof terrace were great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooftop pool and bar both fantastic
Stayed 3 nights in Jun 2025

8/10 Good

WILLIE

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
AC thermostat problem daily
Stayed 4 nights in Jun 2025

6/10 Okay

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Super cool location. Modern upgrades. Front desk staff incompetent and/or rude. Very low level understanding of guest communications.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and service
Stayed 1 night in Jun 2025

6/10 Okay

andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
quite noisy with a lot of kids hanging around the hallways
Stayed 3 nights in May 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Absolutely loved everything about this hotel - excellent location but quiet, super friendly and helpful staff, fabulous breakfast and spa. Only annoying thing was the spa is an additional charge and this needs to be clearer when booking (we loved using it but it soon added up for a family of four).
Stayed 4 nights in May 2025

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that the spa access to sauna/steam is not included. This was not clear when booking and was a reason I chose the hotel. Otherwise hotel was v nice and good location.
Stayed 3 nights in May 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort

San Sebastián

We stayed 3 nights. Excellent location walked everywhere. Room was big and so was the bathroom. Definitely use the lift entrance so you are not walking up the hill. Only moan was that the room needed some maintenance. Shower head wouldn’t stay up unless you balanced it and the shower gel was empty and we had to ask for it to be refilled and the toilet roll holder was slanting downwards so it kept falling off. Not major problems I know, but for the price we payed for the room per night I expected housekeeping to do a better job as these should have been reported before we checked in and repaired. The bar staff were excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Jaime

Stayed 3 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff were super friendly and helpful. Amenities and food solid.
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely staff. Private lift access to street level. Only change would be
Stayed 3 nights in May 2025

10/10 Excellent

Antone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern hotel
Stayed 5 nights in May 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Effrr
Stayed 4 nights in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Gudrun

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool on the rood
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in May 2025

8/10 Good

Dominic

Stayed 3 nights in Apr 2025

10/10 Excellent

Ritesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very nice hotel located very conveniently. They have their own private elevator to take you down to the town making it very walkable to the rest of old town
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, especially the rooftop terrace, with its spectacular views of San Sebastián. A perfect way to end the day.
Stayed 4 nights in Apr 2025

10/10 Excellent

Adam

Stayed 2 nights in Apr 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I've stayed here before and liked it enough to stay again. But this time I excitedly brought my costume. Only to find guests need to pay for access to the indoor pool, EU19 for 2 hours and that the outdoor pool was closed. Tried to book the indoor pool for the 2nd night but it was closed, and then the 3rd but fully booked. Just really unimpressed and will definitely stay elsewhere on my next visit.
Stayed 3 nights in Apr 2025