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NH Collection San Sebastián Aránzazu

4.0 star property
VIP Access

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Photo gallery for NH Collection San Sebastián Aránzazu

Exterior
Lobby
Minibar, in-room safe, desk, blackout curtains
Lobby
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
  • Parking available

Explore the area

View in a map
Vitoria-Gasteiz 1, San Sebastián, Gipuzkoa, 20018
  • Concha Promenade
    ‪11 min walk‬
  • Monte Igueldo
    ‪19 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪12 min drive‬
  • San Sebastian (EAS)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Room, Connecting Rooms (extrabed 4AD+2CH)

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms (extrabed 4AD+2CH)

  • 41 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms (extrabed 3AD+3CH)

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms (extrabed 3AD+3CH)

  • 41 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms (3AD+1CH)

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms (2AD+2CH)

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (Adjoining Room, extrabed 3AD+3CH)

Minibar, in-room safe, desk, blackout curtains

Family Room (Adjoining Room, extrabed 3AD+3CH)

  • 41 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Superior Room (Executive with ExtraBed 3 Adults)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Executive with ExtraBed 3 Adults)

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room (Adjoining Room, extrabed 4AD+2CH)

Minibar, in-room safe, desk, blackout curtains

Family Room (Adjoining Room, extrabed 4AD+2CH)

  • 41 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, desk, blackout curtains

Family Room (Adjoining Room, 3AD+1CH)

  • 41 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

9.2 out of 10
Wonderful
(27 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, blackout curtains

Family Room (Adjoining Room, 2AD+2CH)

  • 41 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room (Executive)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Executive)

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Extra Bed 3 Adults)

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (Executive with ExtraBed 2 Ad +1 Ch)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Executive with ExtraBed 2 Ad +1 Ch)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

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About this property

NH Collection San Sebastián Aránzazu

Hotel with a restaurant, near Concha Beach
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is available on request.
NH Collection San Sebastián Aránzazu offers 180 accommodations with minibars and espresso makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
NH Collection San Sebastián Aránzazu's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Palace of Miramar. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Kukuarri
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Royal Palace of Miramar and Ondarreta Beach
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Collection San Sebastián Aránzazu. For a fee, parking is available.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.
Kukuarri - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kukuarri

Things to do

  • Bicycle storage
  • Bicycles
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 27 per night
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

NH Aranzazu
NH Aranzazu Hotel
NH Aranzazu San Sebastian
Nh Aranzazu Hotel San Sebastian - Donostia
NH Collection San Sebastián Aránzazu Hotel
Collection San Sebastián Aránzazu Hotel
NH Collection San Sebastián Aránzazu
Collection San Sebastián Aránzazu
Nh Aranzazu San Sebastián Donostia

NH Collection San Sebastián Aránzazu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities
.
Stayed 2 nights in May 2025

2/10 Terrible

William

Disliked: Staff & service
Very rude front desk staff, especially PATRICIA, Ana, Javier and Juan Antonio. EXCEPTIONALLY RUDE.
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Miguel, Key Biscayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, cleanliness & convenience
Stayed 1 night in May 2025

10/10 Excellent

Mari

Stayed 1 night in Apr 2025

10/10 Excellent

Shahar

Stayed 1 night in Apr 2025

10/10 Excellent

Natali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and easy to get to any part of the city.
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good condition, has a good ambience, excellent restaurant
Stayed 1 night in Mar 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did not know there was no air conditioning available when we were there (April). It was uncomfortably hot and affected our sleep.
Stayed 2 nights in Apr 2025

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, rooms were clean and spacious and very modern. The room has both European and usb and usbc connections so it is friendly to US occupants. It is walkable to the beach but 45 min walk to the Part vieja (city center) so a cab may be more convenient. Cab rides to city center are 11 euros or so. Would recommend property and hope to visit again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodolfo, kingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place , all the amenities and the personal were excepcional
Stayed 4 nights in Mar 2025

10/10 Excellent

Omar

Stayed 2 nights in Mar 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite warm due to AC not being on! When I enquired they said only heating on at present so open window !!. Daytime temp was 20 degrees.
Stayed 2 nights in Mar 2025

10/10 Excellent

Harry

Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely proportioned room. Beds are always perfect.

Stayed 1 night in Jan 2025

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights while touring San Sebastián and did some day trips to Bilbao, Biarritz and Bayonne. We enjoyed the 35 minute walk into the old town passing by the seaside. The hotel was the perfect place for us after a long day of exploring San Sebastián. Facilities were exactly what we needed. We will be back.
Stayed 6 nights in Jan 2025

6/10 Okay

Maria

Stayed 2 nights in Dec 2024

10/10 Excellent

Angel, MIAMI

Stayed 2 nights in Jan 2025

10/10 Excellent

IKUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

BARBARA

Stayed 4 nights in Dec 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

MARIO

Liked: Cleanliness
Stayed 1 night in Nov 2024