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ICON Hotel

4.0 star property
VIP Access

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Photo gallery for ICON Hotel

Lobby sitting area
Creator video - submitted by Julia Grimberg
Premium Suite, 1 King Bed (MASTER)
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Junior Suite, 1 King Bed | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Alonso de Cordova 6050, Las Condes, Santiago, 7550000
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Parque Araucano
    ‪9 min walk‬
  • Place, Parque Arauco Mall
    ‪13 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, 1 King Bed

View from room

Executive Double Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed (CORNER)

Superior Suite, 1 King Bed (CORNER)

Superior Suite, 1 King Bed (CORNER)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed (MASTER)

Premium Suite, 1 King Bed (MASTER)

Premium Suite, 1 King Bed (MASTER)

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

ICON Hotel

A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge. Change of towels is available on request.
ICON Hotel offers 207 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include desk chairs. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at ICON Hotel. During your stay, you're just a quick walk from Apoquindo. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at FECHORIA
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, hydrotherapy, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the proximity to public transportation and the helpful staff
  • Just a 3-minute walk from Apumanque and 10 minutes by foot from Parque Araucano
  • Airport and local-area shuttle service available for a fee
ICON Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 15 meeting rooms, and coworking spaces are available. Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A health club, a sauna, and a rooftop terrace are also featured at the business-friendly ICON Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
FECHORIA - This restaurant specializes in Mediterranean cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.
SKY CLUB 23 - This rooftop bar specializes in local and international cuisine and serves lunch and dinner. Happy hour is offered. Reservations are required. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (USD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • FECHORIA
  • SKY CLUB 23

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,070 square foot of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ICON Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.5 per person
  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 80 (one-way), (up to 3 years old)
  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
ICON Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ICON Hotel Santiago
ICON Santiago
ICON Hotel Hotel
ICON Hotel Santiago
ICON Hotel Hotel Santiago

ICON Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 56 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Camila

Stayed 3 nights in Feb 2026

6/10 Okay

Camila

Liked: Amenities
Disliked: Cleanliness
Front desk staff felt very robotic. The hotel could benefit from more hospitality training and flexibility so guests don’t feel like an inconvenience. I had to book an extra night, and they couldn’t honor the rate I had on the app. Early check-in and late check-out were automatically charged with no attempt to find a middle-ground solution. The front desk was not very helpful overall. The breakfast restaurant staff was excellent — very friendly, understanding, and genuinely service-oriented. The room was okay, but the bathroom had visible dirt (soap dispenser was dirty, bottom of the door, walls, shower head had dirt also). Towels were very old, dull in color, and didn’t smell fresh.
Stayed 1 night in Feb 2026

10/10 Excellent

jorge

Stayed 1 night in Jan 2026

2/10 Terrible

Niraj

Disliked: Cleanliness
Property was not reachable to accommodate my changed plan due to bad weather
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicki

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff that were all fluent in English. Comfortable bed with lots of fluffy pillows. The rooftop pool is a nice touch and I enjoyed the spa, which is included in your stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

hongkwon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was good!!
Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was very friendly and always ready to help. The Italian restaurant served delicious food. The menu had quite a variety of different foods. The terrace and pool area was also very pleasant with staff that was friendly. They went out of their way to make you feel at home.
Stayed 5 nights in Jan 2026

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, amenities
Everything was perfect!!
Stayed 4 nights in Dec 2025

6/10 Okay

Hana

Liked: Cleanliness, amenities, property conditions & facilities
Booked a room during a stopover from patagonia, on my way back home, specifically for the rooftop pool and bar, as I wanted to enjoy the sun before returning home. The rooftop was closed for a private event, so I couldn't use the pool or rooftop bar, which was very disappointing. Didn't actually sleep in the room so cant comment on how comfortable the room was.
Stayed 1 night in Jan 2026

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Super luxe and great staff
Stayed 1 night in Jan 2026

8/10 Good

Hector

Stayed 4 nights in Dec 2025

8/10 Good

Anthony Treon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At first the ac didn't work, but they promptly sent someone to fix it. Their restaurant is not well known for lunch and evening but their italian food is excellent.
Stayed 12 nights in Dec 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is great! Excellent views from rooftop, access to Spa pool and sauna is a plus. Breakfast was delicious!
Stayed 7 nights in Dec 2025

10/10 Excellent

Hongmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Werr
Stayed 1 night in Dec 2025

10/10 Excellent

hongmei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

8/10 Good

nicholas

Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 4 nights in Dec 2025

10/10 Excellent

Simone Margareta

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel in Santiago
Stayed 1 night in Dec 2025

8/10 Good

Dimitri Bussola

Liked: Cleanliness, amenities, property conditions & facilities
Evertything perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

4/10 Poor

Frances

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

8/10 Good

Joshua

Stayed 3 nights in Nov 2025

2/10 Terrible

Rodrigo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby people very rude after we show up early and waiting at lobby they kick us out of there and than after we check in they don’t want to work with us for put my kids on same floor with closer rooms. Beds are horrible, super uncomfortable and bathroom urgently need upgrades. After feeling very unsafe and leaving hotel don’t refund are money and losing over $700 DONT STAY THERE !!
Stayed 5 nights in Nov 2025

8/10 Good

Leon

Stayed 2 nights in Dec 2025

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 4 nights in Nov 2025