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Renaissance Santo Domingo Jaragua Hotel & Casino

4.5 star property

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Photo gallery for Renaissance Santo Domingo Jaragua Hotel & Casino

Outdoor pool
Premium bedding, minibar, in-room safe, desk
Outdoor pool
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Avenida George Washington 367, Santo Domingo, Distrito Nacional, 10210
  • Malecon
    ‪1 min walk‬
  • Guibia Beach
    ‪8 min walk‬
  • Blue Mall
    ‪7 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Partial Ocean View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Partial Ocean View

  • Partial ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View (Tower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Partial Ocean View (Tower)

  • Partial ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Partial Ocean View (Tower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Partial Ocean View (Tower)

  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Partial Ocean View

Club Room, 1 King Bed, Non Smoking, Partial Ocean View

Club Room, 1 King Bed, Non Smoking, Partial Ocean View

  • Partial ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

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About this property

Renaissance Santo Domingo Jaragua Hotel & Casino

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Self parking is free. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour health club are onsite. Housekeeping is available on request.
Renaissance Santo Domingo Jaragua Hotel & Casino offers 300 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Renaissance Santo Domingo Jaragua Hotel & Casino. During your stay, you're just a quick walk from Malecon. You'll find features like free self parking, plus 2 restaurants and 3 bars.
  • Free self parking
  • Enjoy international cuisine at Quisqueya, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body treatments, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts and a 24-hour gym
  • 8 minutes by foot from Guibia Beach and a 3-minute drive from Mercado Modelo
Renaissance Santo Domingo Jaragua Hotel & Casino offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have WiFi and wired Internet for a fee.

A business center and meeting rooms are available. A casino, a 24-hour health club, and a terrace are also featured at the luxury Renaissance Santo Domingo Jaragua Hotel & Casino. Self parking is free.

This 4.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Quisqueya - This restaurant specializes in international cuisine and serves breakfast and lunch.
Bar del Sol - This poolside bar specializes in barbecue and serves lunch only.
Merengue Bar and Lounge - This bar specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95 per day); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 35 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bar del Sol
  • Merengue Bar and Lounge
  • Quisqueya

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Casino
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1942
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 per person
  • Fee for in-room wireless internet: USD 12 per day (rates may vary)
  • Fee for in-room wired internet: USD 12 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Jaragua
Hotel Jaragua Renaissance
Hotel Renaissance Jaragua
Jaragua Hotel
Jaragua Renaissance
Renaissance Hotel Jaragua
Renaissance Jaragua
Renaissance Jaragua Hotel
Renaissance Santo Domingo Jaragua Casino
Renaissance Santo Domingo Jaragua Hotel & Casino
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Renaissance Santo Domingo Jaragua Hotel Casino
Renaissance Jaragua Hotel Casino
Renaissance Jaragua Casino
Renaissance Santo Domingo Jaragua Hotel & Casino Hotel
Renaissance Santo Domingo Jaragua Hotel & Casino Santo Domingo

Renaissance Santo Domingo Jaragua Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 711 out of 1003 reviews
Rating 8 - Good. 172 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff always attentive
Stayed 3 nights in Jan 2025

10/10 Excellent

Manuel

Stayed 7 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Gio

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Yvette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

FRANKLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They are very accommodating and always willing to help.
Stayed 8 nights in Jan 2025

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice for one night. But pricey. No breakfast included. Phone in room didn’t work.,saw housekeeping in hallways and had her call front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro, North Plainfield

Travelled with group
Liked: Amenities
An amazing hotel and the staff is amazing especially the pool side staff!! Jonathan and Pablo and the others!! AMAZING!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Tarana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it, highly recommended!
Stayed 4 nights in Dec 2024

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What we reserved was not available.

We had a confirmed reservation for a room with one king bed. There were no rooms with king bed available and no rooms in the main hotel available. We were told we were being given a room with two queen beds. What we got was an old warn out room in a distant remote building a long walk from the main hotel with two single beds. There were multiple major problems with the only room available to us. We wanted to go to one of the several other nearby hotels but we were told we prepaid and a refund was not an option even though the hotel was overbooked and the type of room we booked was not available. They apologized and admitted they made a mistake to give us a reservation for a room not available snd tske our payment of $255, but offered no refund or other recourse.
Stayed 1 night in Jan 2025

8/10 Good

Carmen

Liked: Room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Arsen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for couples
Stayed 4 nights in Jan 2025

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Growing up with a parent that worked for Marriott for over 40yrs I am fully aware of what service should be been like. However, in some cases I was disappointed. There were times that housekeeping did not do the rooms (5x) At one time they did the room but did not vacuum. Housekeeping is not to do the room with door close and some were and you are not to be on cell phone and some were especially on speaker. The last 3 days were horrible . All of the sudden when we would get to the hotel room it would smell like cigarettes. As if someone smoked in the room. It got so bad I had to request to switch room. Mind you it was on a smoke free floor. The male staff were very helpful and friendly. I don’t know if I would stay again.
Stayed 17 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Henrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, very helpful and friendly front desk staff, large room with a nice view, and the quality of food in restaurant are excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Inga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area unless the other side of city. Close to the walking turist area. The SPA is wonderful. I got a 55 min massage and it was amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was far too cold, much colder than the rest of the air-conditioned hotel. The food was also rather expensive. The free parking was also poorly signed. But it's a lovely hotel in a great location.
Stayed 3 nights in Dec 2024

10/10 Excellent

KARINA, BRAMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jakeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel to stay at. I recommend this hotel to any future travelers who will be visiting.
Stayed 2 nights in Dec 2024

10/10 Excellent

Martha C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the bar very friendly and fun will definitely stay here again
Stayed 3 nights in Dec 2024

10/10 Excellent

Adelaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Antonio

Stayed 2 nights in Dec 2024

10/10 Excellent

Angel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my first option.
Stayed 8 nights in Nov 2024